reviews - Page 7

4.7 out of 5.0 based on 1247 reviews.

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Recently booked 2 weeks car hire and can only say that the service we received was fantastic and the car was great.
We hire cars every time we go on holiday and it can be very stressful and a worry as you arrive, but Malagacar were very swift and polite and the price quoted was the price we paid and we were soon on our way. Thank you

From: Peter Marshall
Submitted: 8th September, 2015

Rating: (5 out of 5)

I really recommend them. They have picked me and my family from the malaga airport with the bus, in 2 min. we were at the parking place.I had 4 people in front of me at the queue so in 30 min I was leaving with the rented car. I had booked a 5 door corsa or similar, but they gave me a clio with navi. I booked a full package and at the return they checked only the gas level to be more than half full. That was all.I am very pleased. I recommend they services.

From: Andrei Duta
Submitted: 7th September, 2015

Rating: (5 out of 5)

We have always rented the cars from the best car rental company Very good service, polite employes, less expensive compared with other companies, But after you changed your terms & conditions from free excess to an excess from 800 - 1000 Euro we are quite dissapointed. That is a very high excess which force everyone to pay for the extra insurance which results in a quite expensive total rent for your cars. We have always recommended your company to everyone but we can not do that anymore. Hope that you will go back to your old terms & conditions.

From: Koberg
Submitted: 1st September, 2015

Rating: (1 out of 5)

I have used this car hire company for several years now and would highly recommend them. The service is first class and very streamlined. I have collected cars at different times of the day over the years and there will be occasions where there is a queue however there is never a long wait.
Friendly staff and very good clean new cars are always provided. I have used other companies in years gone by but are best by far so if you are reading this looking for advice look no furger don't go elsewhere, the prices are very similar to others but for me I want to get my car & be on the road as quickly as I can & the fact that the depot is 2 mins from the airport is a huge bonus. From getting your luggage to being on the road it takes no time. The return journey is also effortless, if you have a spare seat in the vehicle a friendly driver will jump in at their garage & drive you to the airport dropping you right outside the Departures entrance. Great company don't go elsewhere they are the best!!

From: Andrew Williams
Submitted: 24th August, 2015

Rating: (5 out of 5)

Ik heb nu 6 maal een auto geboekt bij Malagacar. .fantastische auto's, zo goed als nieuw, vriendelijke en efficiënte ontvangst en afhandeling zowel aan begin als bij inleveren van auto.Super! Ook het ophalen en wegbrengen naar vliegveld is efficiënt. Moest 1 maal annuleren wegens omstandigheden, geen probleem.. ik beveel Malagacar dan ook aan iedereen aan!

From: Marianne Jonker-nagtegaal
Submitted: 22nd August, 2015

Rating: (5 out of 5)

Recently used as we always do whilst at our house is Spain.We also strongly recommend this great company to our guests who visit us ALL who have been delighted with the service they have received.The transfers are quick,the check ins/outs are effciient,the orice is excellent and the staff are professional,helpful and friendly.I would never consider using another company because are THE BEST

From: Tim Cannon
Submitted: 21st August, 2015

Rating: (5 out of 5)

To anyone who is thinking of hiring a car through I would suggest you hire it early and don't bother looking for anyone else. I arrived at, I walked through arrivals ,was met by a contact from, got into the minibus with my family and was on the road with my car by 11.30pm.
The transition was smooth and very quick, I decided to purchase a half tank of diesel and return it empty this by was far was the easiest route. I paid a small amount of extra insurance for any damage so I was fully covered. I did book this in February 2015 and got a Family car, I had it for 18 days and it cost me £28 per day. When I returned it I had a spare seat and one of their reps got in and drove us back to the airport where we unloaded. I found this company very professional and very efficient. I see some people have complained about late night payment but it is in the paper work and it made the transition quick and they did work late, so I would say to all customers read your paperwork and pick an option that suits you. I will be using this company again,I hope review helps you. Thank you Sean Lynch August 2015.

From: Sean Lynch
Submitted: 16th August, 2015

Rating: (5 out of 5)

This was the first time we had hired a car in Spain, and Malagacar was recommended to us by the owner of the house we were renting. We arrived at a very busy time, and there was quite a queue at the office, but there was a team working on getting the cars out as quickly as possible. Our car was fine, a couple of scuffs, but all clean and tidy otherwise. Unfortunately, we had a flat tyre part of the way through the holiday, but the support from Malagacar was excellent.

We paid for the express return and for the extra insurance - well worth it for the peace of mind and the easy return at the end. We would definitely recommend this company.

From: Jane Brown
Submitted: 15th August, 2015

Rating: (5 out of 5)

Excellent service! We rented a small MPV for our holiday as we were bringing three grandchildren. We chose the express check-in / check-out to minimise the time picking up and returning the car. This worked brilliantly. The booster seats we had requested were immediately available, the car was well prepared, and the small body damage (irrelevant to us) pointed out to us. We would recommend Malaga Car, and intend to use them again on out next extended (and restful - no grandchildren) time in Spain in late autumn.

From: Geoffrey George Hutt
Submitted: 14th August, 2015

Rating: (5 out of 5)

I have been a frequent customer (about 5 times a year)and I have up to now been satisfied. The only negative thing that I was confronted with this summer was the DEPOSIT! I was asked for a 800 euros deposit which was way too much, about 4 times the regular fee. I'm afraid I have to look for a new company.

Response by

Dear customer, thanks for contacting. In case the extra insurance or full package option is not taken the same amount as the excess is blocked.

Terms &conditions:

Regards, Alberto Anglada

From: Redouane Chakir
Submitted: 10th August, 2015

Rating: (4 out of 5)

First class service, cars always clean and in great condition. We have been using this company for the past 4 years and hope to book again next year.

From: Barbara Mairs
Submitted: 9th August, 2015

Rating: (5 out of 5)

Your service is second to non...Best car hire company we have ever used. Very friendly and efficient staff. You made our holiday more relaxing. Muchas gracias

From: Gary Morrell
Submitted: 6th August, 2015

Rating: (5 out of 5)

We have just returned from 2 weeks away and it got off to a great start with malagacar it was easy, efficient and professional the car was in good order and clean it was the most hassle free experience. We took out the fully comprehensive so no need to leave any card details.

Thank you malaga car hire team

From: Julie Beacom
Submitted: 3rd August, 2015

Rating: (5 out of 5)

Hired car in July 2015. I found the service to be first class. Pick up and drop off is very efficient. The car was brand new with only 300km on the clock. will be my first choice next time.

From: Michael Lowry
Submitted: 2nd August, 2015

Rating: (5 out of 5)

Very good and clean car. Excellent pickup service at the airport, easy 3 minute drive to location. No hidden lines in the contract. When we left, I forgot my phone in the car. Malaga car brougt the phone to the airport where I could pick it up. Very good service, I recommend this company.

From: Evert Jan De Voogt
Submitted: 28th July, 2015

Rating: (5 out of 5)

Have used malagacar for the last 20 trips to
Spain. They seem to be the best at Malaga airport.

From: Terence Daley
Submitted: 23rd July, 2015

Rating: (5 out of 5)

I've just returned from my annual holiday and for the 3rd time over the years I've chosen for hiring a car. Apart from the 'bun fight' at the airport when the shuttle bus arrived (even though we were given a numbered ticket in the arrivals hall, which wasn't checked by the driver)the process was smooth, and I particularly liked the returns policy where a driver drove us to the departures hall in the hire car, which saved us unloading the car & waiting for a shuttle bus. Flawless!! Thank you again, I will be booking with you next time.

From: Richard Thomas
Submitted: 22nd July, 2015

Rating: (5 out of 5)

always the best!!!!!

From: Dirk Robert Verdonckt
Submitted: 21st July, 2015

Rating: (5 out of 5)

I do not use face book or anything else, I have had great service from you and the prices are competitive. I cannot comment and after collect service as I haven't need it. My only winge is how to get vouchers for loyalty

From: Roger Simpson
Submitted: 20th July, 2015

Rating: (5 out of 5)

Rented for 49 days excellent price and fast hassle free pickup and return. Highly recommend this rental company we will be renting again soon.

From: David Williams
Submitted: 19th July, 2015

Rating: (5 out of 5)

I have booked with many occasions and have never had any issues. The fuel policy is very fair compared to other rental companies and the process is slick and efficient. I have booked with car hire companies within the terminal thinking it would be easier but it's not there are long delays and very stressful I would much rather get the mini bus for a couple of minutes to as the process is much more efficient and helpful. Dropping off the car is a dream so quick and hassle free. Really recommend this company you will always go back to them

From: Michele Williams
Submitted: 19th July, 2015

Rating: (5 out of 5)

I have used Malagacar since they took over their site from Crown Car hire over 15 years ago. They have consistently offered the best service and value for money whilst others have only tried to increase their costs through various methods like fuel prices etc. This is a professional and friendly service. I booked well in advance to find that the latest cost of the hire was now being advertised for less on their site. Without any fuss I received the lower quote. Well done again Malagacar and thankyou Arthur and Marlene Baker

From: Arthur Baker
Submitted: 19th July, 2015

Rating: (5 out of 5)

Recommended to us by our friends. Very happy with their service last year. Cars clean too.

From: Angela Dainton
Submitted: 18th July, 2015

Rating: (5 out of 5)

I have absolutely no Idea how this car rental service got such high marks! Our tire blew, spent nearly 2 hours on hold, after which I told the operator that they should probably send us help because we don't speak much Spanish and any actions that we undertake would void our additional insurance. Suffice to say I got an earful from the operator, who told me that their phone service always has a long waiting time and that I shouldn't be complaining. Waited for a long time for their help, thankfully a Spanish man stopped and had the necessary tools to change on to the spare tire, and told us that there is a local shop that will do it for relatively cheap, albeit at our own expense. Car was otherwise good, and for a low price, but after the customer service, I will definitely never use this company again. Think Twice.

From: John Smith
Submitted: 17th July, 2015

Rating: (1 out of 5)

I've phoned the UK number 10 times so far to try and ask if my kids must have a credit card to book with Malagacar. They are 26 and 24. Every time, except once, the phone just cuts off after a recorded message. The one time I managed to get through, the guy said phone back please and I got cut off anyway. Please, Malagacar, can yo answer your phone.

From: Alistair Paterson
Submitted: 14th July, 2015

Rating: (5 out of 5)

Have just used malagacar again and as always the service and car are 5 Star quality but does not mean a 5 Star price!!
Thank you malagacar we will be back again.

From: Michael Brennan
Submitted: 14th July, 2015

Rating: (5 out of 5)

Just had a car for two weeks from first time we have used this company but will certainly be using them again really impressed no waiting around at the airport or when we returned the car excellent

From: Joe Beckett
Submitted: 14th July, 2015

Rating: (5 out of 5)

We received an excellent service from and would recommend them highly. Very friendly and professional.

From: Paul Adcook
Submitted: 14th July, 2015

Rating: (5 out of 5)

Arrived fairly late at night. Queue was a bit long, but service was efficient. Car was fine and no hassle. Pleasant surprise.

From: Graham Phipps
Submitted: 8th July, 2015

Rating: (5 out of 5)

As always, we are very happy with Malagacar. This is undoubtedly the best car rental company. Friendly staff, clean almost new cars and both the collection and return are very good. We rented a car for 4 weeks. Rented with Malagacar and continue to do so if they keep up the good work.

From: Franz Becker
Submitted: 8th July, 2015

Rating: (5 out of 5)

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