Malaga car Frequently Asked Questions
How to make the booking, how to pay and other doubts

Frequently Asked Questions

- How can I make the booking for my car rental?
- Do I need a credit card to rent the car?
- Which credit cards do you accept ?
- When do I pay for my car ?
- Can I pay in Pounds ?
- Which documents do I have to bring with me when I collect the car ?
- Is it possible to pick up my car at night ?
- My plane back home leaves in the middle of the night. Is it possible to drop off my car at the airport at that hour ?
- What if my plane is delayed ?
- What kind of baby seats do you provide ?
- Can I take my car outside the Spanish borders ?

- How can I make the booking for my car rental ?

The easiest way is to fill out the booking form you can find when you click on 'booking form'. We need your arrival and departure dates and times and your incoming flight number and the kind of car you want to rent. It's no problem if you don't have all the other details like passport and drivers licence details at hand. You can give those also when you pick up the car.

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- Do I need a credit card to rent the car ?

You can make the booking without giving your credit card details online, but when you pick up the car we need your credit card (Visa or Mastercard).

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- Which credit cards do you accept ?

We accept Visa and Mastercard.

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- When do I pay for my car ?

You can pay when you pick up the car at the airport. You don't have to give your credit card details over the internet or telephone.

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- Can I pay in Pounds ?

Yes, you can pay in pounds. Our prices in Euros are fixed, the price in Pounds will be calculated on the day of your arrival using the exchange rate of that moment. We don't have change in Pounds.

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- Which documents do I have to bring with me when I collect the car ?

Please bring your passport, drivers licence and credit card. If there are additional drivers, they also have to bring their passport and drivers licence.

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- Is it possible to pick up my car at night ?

Yes, we deliver our cars also during the night. For delivery of your car between 20.00 and 9.00 there is an extra charge of 15 euros.

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- My plane back home leaves in the middle of the night. Is it possible to drop off my car at the airport at that hour ?

Yes, you can bring it back at the airport at night. There is no extra charge

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- What if my plane is delayed ?

As we take your flight number when we make your booking, we can check with the airport when your plane is due. So, even if your plane is delayed, our representative will be waiting for you at arrivals.

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- What kind of baby seats do you provide ?

We have different brands of baby seats, all standard seats approved by the EC. You can use them backwards facing and forwards facing. They are suitable for children up to 18 kg.

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- Can I take my car outside the Spanish borders ?

- You can take the car to Gibraltar. It's not allowed to take the car to Morocco.

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