Another year is drawing to a close, bringing with it a great opportunity to reflect and look back over the last twelve months. We’ve been going over some of your feedback from the last year, and thought we’d share some of your reviews and remind you how to keep in touch with us.
Here at Malagacar.com we actively encourage our customers to review our services and tell us about their experience with us. Whether it be bad or good, all feedback is gratefully received, so we can either grow and learn from our mistakes… or give ourselves a nice pat on the back!
2013 has been another busy year for us here at Malagacar.com, and judging by your reviews, overall, we think we’ve done pretty well! Some of the comments we’ve received directly onto our website tell us that we’re ‘highly recommended’, ‘extremely professional’, ‘great value for money’ and even go so far as to tell us we’re ‘unbeatable!’ It’s always great to receive positive feedback – we’re currently rating at 4.7 out of 5 stars for our service – so there’s still a little room for improvement… You can leave your own feedback or browse the testimonials on the contact us page of our website.
You can also find a number of reviews on independent sites such as Review Centre and Trust Pilot. A number of our clients take to these boards to sing our praises, or in rare cases, voice their concerns about the service they’ve received. Obviously, we do our best to address any issues as and when they occur, so we encourage customers to contact us immediately if they have any problems or complaints they’d like to raise. As you can see, we do monitor these channels and reply to many of the customers who take the time to hit the review boards with their feedback. It’s just another way we can keep in touch, and try to ensure your Malagacar.com experience is a good one.
If you’d like to, you can also drop us a line through various social media outlets. We’re active on Facebook, Twitter and Google+, so if tweeting and following is your thing, then please get in touch with us there. We often run exclusive discounts and promotions through our social networks, and keep customers up to date with any news and events relevant to the Malaga area.
We like to think we’ve learned and improved from any negative comments and criticism you’ve sent us, but we’re also really proud of the positive feedback we’ve received this year, so keep it coming!
So from all of the Malagacar.com team, we’d like to take this opportunity to wish all of our customers a very Merry Christmas, and best wishes for the New Year. See you soon!