In this post we provide all the information about the service you get in our office when booking a FULL pack, how long it takes to do the paperwork and everything else you will want to know, especially if it’s the first time to hire your Malagacar with us!
Whether you have already hired with us or if it is the first time you rent with Malagacar.com, you may be interested in knowing more about our VIP service that we offer when you purchase the FULL pack option.
What is the FULL pack?
This option has been created to provide our customers with the maximum possible comfort when renting a car. The holidays are to enjoy them, from the beginning to the end, without having to worry about possible problems with the car.
As an example, very common in Malaga are scratches caused by third parties in parking lots of supermarkets. This will not be a problem for you, since your FULL pack includes a full insurance without excess.
And of course you have free roadside assistance, as well as a free second driver. Another aspect that differentiates the FULL pack from the other options is the VIP service in our office.
What is the VIP service?
Once you arrive at our office, you have several VIP counters with priority attention and fast delivery.
We only need your details, a process that takes approximately 5 to 8 minutes if it is the first time you rent with us. If you are already our client, we have your data and the administrative part is even faster.
By having your extra insurance included in the contract, you don´t waste time when picking up the car verifying possible damages or scratches, nor in the return you´ll have to wait that we have verified the car to take note of possible damages caused by you. Simply return the car and we will take you to the Terminal. That´s all!
In addition to these advantages, hiring the FULL pack with VIP service in our office is
especially advisable if you travel with children or elderly people and want to minimize waiting time. The same applies for the months of high season, Easter and Christmas, with a very high volume of customers and consequent inevitable delays.
For maximum peace of mind in your holidays, rent your FULL pack at Malagacar.com!