Use the following information to contact malagacar.com
You can contact us by phone, fax or email. Costumers testimonials


Contact us

Malaga car hire office Address:
Avenida del Comandante García Morato, 34 (Pol. Ind. Aeropuerto de Málaga) 29004 Málaga, Spain.

Malaga Airport Code:
AGP

Phone:
+34 952 17 60 30.

24 hours Phone + WhatsApp:
+34 600 523 523.

UK Phone:
0871 2844700.

Fax:
+34 952 17 44 43.

Email:
info@malagacar.com

FOR AGENCIES
Send us an email to:
agency@malagacar.com.

Mailing List:
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MalagaCar.com reviews

Share your experience

Some costumers have written back with appreciative comments about our car hire Malaga airport services. You can find below a selection of the latest testimonials and reviews received:

Send your review Share your experience with Malagacar.com


4.7 out of 5.0 based on 808 reviews.


Next 30 Reviews »
Great service. Use them all the time. Friendly and good prices.

From: Peter Bussandri
Submitted: 1st September, 2014

Rating:


(5 out of 5)
Superb....quick, reasonably priced, efficient and no rip off....would never use another company from Malaga Airport....

From: Tim Cannon
Submitted: 31st August, 2014

Rating:


(5 out of 5)
Arrived at Malaga Airport on 11 Aug & was directed to the pick up area to wait (a matter of minutes) for mini bus. Two minute transfer to the office, 10 mins at the desk with very cheerful lady, got the keys and on our way, no more than 20 mins I would say. No hanging around, no trying to add on extras. Dropped off on return, credit card refunded, and transferred to departures all within 10 mins. Brilliant service, will be booking again, thanks.

From: Jones Family
Submitted: 29th August, 2014

Rating:


(5 out of 5)
Good price, good service! Thank you!

From: Lajos Alapi
Submitted: 28th August, 2014

Rating:


(5 out of 5)
Fantastic service! We arrived at Malaga airport on 16th August for a 10 day holiday. The Malagacar rep met us as we exited the baggage claim area and directed us to the minibus collection point. Initially this looked to be a free for all, but the minibus drivers were ensuring they collected the passengers on a first come, first served basis. (the rep issues you with a sequential number on your paperwork and the drivers adhere to this). The minibus dropped us off at the Malagacar office, which is actually only 2 minutes’ drive from the pickup point. The office staff are very friendly and efficient and those we spoke to, spoke good English too. Malagacar charge for half a tank of fuel (we paid 40 Euros for a Toyota Auris) and you return the car empty. We also took out the full liability cover. We actually booked a group D car but received a group D2 at no extra cost. We had our car with 10 minutes of arriving and completing the paperwork and were on our way to our holiday home.
The return process was easy too. We simply drove into their garage and unloaded our bags. The attendant then took a note of the car's mileage and that was that! The minibus then dropped us back at the airport terminal.
All in all a great experience and far better than some of the larger car rental companies.
You don't even pay anything upfront when you book online.
Thanks again. We'll definitely use Malagacar again.

From: Brian Kilshaw
Submitted: 28th August, 2014

Rating:


(5 out of 5)
A very slick service. Arrived Malaga airport on Sat 19 Jul 14 and 30 mins later we had caught the bus, collected our hire car, after filling out the paperwork, and was on the motorway to our apartment. The car was clean with 4000 Ks on the clock. 23 days we returned the car and a malagacar guy used it to drive us to the airport 5 mins later. A great service that we will use again next year.

From: Andrew Tipping
Submitted: 27th August, 2014

Rating:


(5 out of 5)
We rent this year for the first time at malagacar a car for 3 weeks from 26.07.until 16.08.2014, it was perfect, cheap prize for a car peugeot 308,perfect organisation, quickly, and friendly staff, i can only recommend to everybody this company, rendez vous again next year!
Familia Rodriguez

From: Rodriguez Lozano Miguel
Submitted: 27th August, 2014

Rating:


(5 out of 5)
Very good experience

From: Michaela Uramova
Submitted: 25th August, 2014

Rating:


(5 out of 5)
Very easy, fast and cheapest rent car in Malaga.
The bus service to and from airport is perfect.
Try it.
Ciao

From: Alessandro
Submitted: 25th August, 2014

Rating:


(5 out of 5)
I have to say, before travel to Spain, I had read many negative reviews of car hire from Malaga airport. Your service was outstanding. Picked up by the courtesy minibus without waiting, straight in to the office and then given a new car (2000km). The drop off process was so easy. Thank you!

Mike

From: Mike Softley
Submitted: 23rd August, 2014

Rating:


(5 out of 5)
Regarding Balazs Varga
Submitted: 10th August, 2014
's experience, when is a 'Pay on Arrival' service a 'Pay on Arrival' service and when is it 'Prepayment Required' please?

Response from Malagacar.com:

Dear Mr Johns!
When picking up your car at Malaga Airport where is situated our office, you pay on arrival.
When a client requires a car in a different location (i.e. train station or port) we generally charge a little amount (30 Euros) as we have to send a driver there; so expenses are covered in case of no-show.
Kind regards!

From: Christopher Johns
Submitted: 23rd August, 2014

Rating:


(5 out of 5)
I had never hired a car on the continent before. We had planned a long trip around Anadalucia and went for the company with the best reviews. Getting the minibus to the their garage at a peak landing time could have been better organised, as the queue was chaotic and needed someone to keep an orderly line. All other aspects of the service were excellent. Booking in was clear with clear choices offered about insurance and fuel, the car was perfect for us and the price really low for the market. Driving standards in Andalucia are very good, outside of city rush hours when satnav is essential (we managed with a phone). I recommend malagacar and I recommend touring this part of the world.

From: Stephen Clarke
Submitted: 21st August, 2014

Rating:


(5 out of 5)
By far the best car rental I have used. I have rented cars many times in Spain and Portugal and have always stuck to the big hire companies thinking that they must be better. After reading reviews here I decided to try malagacar.com and I will stick with them in the future. Much quicker service than the others and much friendlier too. Also MUCH cheaper than the big guys. Best of all though was that I unfortunately damaged my rented car on the first night of our holiday. A low wall in a car park in Estepona ( beware of the tight turns into the underground car parks in the Costa del Sol) caused damage to a door and rear wing. I contacted them the next morning and was assured there would be no problem (I had taken out their excess waiver cover for €28 for the week- really glad I did!) and on returning the car yesterday I showed them the damage and again was told it was all okay and not to worry. That peace of mind enabled me to just get on and enjoy the holiday. I will certainly use them again and cannot recommend highly enough. Many thanks and next time I promise I will try hard not to damage your car!

From: Chris Barker
Submitted: 21st August, 2014

Rating:


(5 out of 5)
We have used Malaga Car for the last 3 years and have found the cars to always be in excellent condition, the staff extremely helpful and the company as a whole a pleasure to deal with. I look forward to dealing with Malaga Car for many years to come.

From: Brian Dougan
Submitted: 20th August, 2014

Rating:


(5 out of 5)
Don't waste your time looking around elsewhere for car hire.

I have used these chaps quite a few times and never had any problems with booking, collection or drop off and every car I have rented has been clean and reliable.

Sid

From: Sid Deol
Submitted: 20th August, 2014

Rating:


(5 out of 5)
This was the first time I've been to Malaga so did the usual searches on the well known broker sites and Avis etc. The owner of our Villa mentioned using Malagacar.com and so I checked them out.
Initially I was apprehensive with them not being one of the big 'in terminal' names, but after reading a few reviews on trip advisor and the reviews posted here I was convinced that all would be well - And it was, very well indeed - Everything worked a dream from meeting the representative at arrivals, through to getting the mini bus and collecting the car - No sales pressure to try and get you to purchase additional insurance and no problem requesting the standard fuel service - All was very expedient and no need to pick our way through a pile of car seats to find a good one, all were top quality. We were on our way within 20 mins of getting on the mini bus. The car return was just as easy and my deposit has been returned in full.
My only comment is could the office satnav co-ordinates be posted somewhere to help when returning the car.
I would not hesitate in recommending Malagacar.com, no other company gives their customers a place to write their comments.
Thanks again,
Neville.

From: Neville Sawdon
Submitted: 18th August, 2014

Rating:


(5 out of 5)
OK value for money. Booking is easy and malagacar does what you would expect from a budget rental company. The shuttle bus service works very good, but the company is also very popular so expect to wait in a few minutes for a seat. Car are in good condition (new models), but we received a car that had not been cleaned. We found ice cream cones in the door and frence fries under the seat, which we of course took pictures of but where too tired to complain when the car came. This could be a coincidence, but I do not believe this since I forgot my sunglasses on the front console (very obvious place to clean). When calling 6 hours later the car had already left the malagacar again and no sunglasses where found. Hence only reason for clean cars in my opinion is that the renter are asked to leave a 600 Euro deposit if you do not order the optional insurance. A five star company would let you know when next shuttle bus arrives, ensure personal belongs are ensured during clean car and return the deposit without renters having to call them and remind them of this.

From: Jess B
Submitted: 17th August, 2014

Rating:


(3 out of 5)
Hello,

I also wanted to feedback that I have hired many cars in my time and the experience with your company is by far the best.

Thank you.

From: Craig Nicholls
Submitted: 16th August, 2014

Rating:


(5 out of 5)
I'm rather late with this review, but I can only say that we were 100% impressed with Malagacar.com from start to finish. Having not rented on the European mainland for a good few years, things have certainly changed, and I had spent days looking at the plethora of hire companies online and reading the horror stories that seemed to be everywhere. I need not have worried - Malagacar were totally upfront and clear about everything, even making a note of the two tiny marks on the supplied 3-month-old Renault Scenic. The entire process was dealt with in a courteous and professional manner and I would not hesitate to use Malagacar.com again in the future. Thank you for helping us to have a fantastic holiday!

From: Paul Baldwin
Submitted: 16th August, 2014

Rating:


(5 out of 5)
Have used malagacar a lot and generally very impressed but this time only found out that we were being charged an extra 25 euros for collection after 11pm - this is written in the terms and conditions but is not obvious. It would have been nice to know about this as it was a surprise to be told of this additional cost only when picking up the car and not when i made the booking even though it was necessary to give the time of collection.


Response from MalagaCar.com:

Dear Mr Marcall,

Thanks for your email. I am sorry you didn’t read this extra but this is shown in term and conditions and you can read as well in the booking confirmation so you were not advised only when picking up the car.

Regards,
Alberto

From: Rob Marcall
Submitted: 14th August, 2014

Rating:


(2 out of 5)
When I booked my hire car back in June I was a bit dubious but there was absolutely no reason to be. We had to wait about 20 minutes for the mini bus outside of the airport but to be fair it was really busy. Once at the office which is only 5 minutes away we were promptly dealt with and were really happy with the car that we were given. It was really clean inside and out. No problems with the car over the two week period and on returning the car thought we'd have to get back on the mini bus to go back to the airport but no! A driver jumped in and drove us to the airport in our car! A fantastic idea as we didn't have to keep moving our luggage around. I'll certainly use malagacar.com again and was more than happy with their service. Very friendly and professional!

From: Rich Greenwood
Submitted: 12th August, 2014

Rating:


(5 out of 5)
Great service, great car & great value. Once again malagacar have made our holiday car rental a very easy and worry free experience. As advertised no hidden cost and great staff that delivery you a reliable vehicle with great efficiency. Look forward to using your service again next year. Many thanks.

From: Michael Brennan
Submitted: 11th August, 2014

Rating:


(5 out of 5)
We've rented a car on several occasions with you and always were very pleased with the service. Price-service ratio was also good so far. But we are disappointed by the significant increase of 45% for the extra insurance and the cost for the additional driver in more than 20%. We have read it just by chance for our next booking in the terms and conditions. Therefore, in many cases your offer is no longer interesting.

From: Klaus Weinberger
Submitted: 10th August, 2014

Rating:


(4 out of 5)
I booked a car with malagacar.com online in advance and received an email confirmation about the booking including booking nr and pick-up details at Malaga train station. There was no show of the representative of malagacar.com at the confirmed time. When I called the company the operator told that I have not confirmed my booking therefore my booking was cancelled. As "confirmation of a confirmation" is not a normal practice in case of an online booking I suggest to others to double check your booking in advance not to face with similar disappointing experience. Finally I booked a car on the spot with AVIS which was more expensive as I could not benefit from the advance booking... This was clearly a negative experience with malagacar.com.


Response from MalagaCar.com:
Dear customer,

Thanks for your email. I think there was a misunderstanding on your part or you did not receive our emails.

1) 01/08/14. 00:45. You booked a car through our website.
2) 01/08/14. 15:37. The booking is confirmed.
3) 01/08/14. 15:39. You are informed a prepayment must be done.
4) 08/08/14. 12:35. The booking is cancelled as the payment was not received.

The extract of our messages and the request for payment were sent by email.

Regards,
Alberto

From: Balazs Varga
Submitted: 10th August, 2014

Rating:


(1 out of 5)
I've got to say, if you need to hire a car for your arrival in Malaga, look no further than this site. I have hired many cars in different cities of Spain and none of them have compared to this company for simple straight forward hire without all the extra cons that other companies and brokers apply. I have a story that I wish to share with all of you who are searching for an honest car hire firm. So honest I was gob smacked. I am of advancing years and can be a tad forgetful at times. I picked up my car on Wednesday 23rd July 2014 for a 15 day holiday with very little waiting about and without any fuss or bother as experienced in the past with other companies. (like kicking my heels for 2 hours before setting off or being charge massive amounts of extra's for insurance and petrol.) We were staying at apartments fortunately on a hill. I say fortunately because the next day we went to use the car, the battery was flat. I thought I had left lights on so duly bump started it that day and all was OK. I was very careful to make sure nothing was left on that night as we had the flat battery the night before. But alas the next day the battery was flat once again. I telephoned Malagacar and was told to bring the car back and they would change it. Which I did. Again with no fuss or bother. I was given a new contract together with my apartment key that I had left on the car key ring, my sat nav' holder that I had left on the windscreen and a further half tank of fuel. I went back to my apartment approx' 30 minutes away and then straight to the Mercadonna supermarket. On arriving there I looked around and realised that I had left my man bag in the previous car with all the contents in it:- €1,800 £560 all in notes, mine and my wife's passports, an iPhone a kindle, 3 credit cards and 1 debit card. Together with my son and this terrible sick feeling I made my way back to the airport hoping that the previous car hadn't been fitted with a new battery and sent back out on hire with my belongings, knowing how quick they wash and turn these cars around again. Yes, you guessed it, I got back to be told that the employee that took that car from me then found my man bag on the rear seat and duly tried to contact me by ringing my mobile only to hear it ringing in my bag. I was handed back my bag with absolutely everything still in it and boy was I relieved knowing that I was able to carry on my holiday without having to beat myself up every remaining day, then having all the bother of replacing those passports and worse still having the misses reminding me every possible moment what a dick head I was. A reward was passed over for that man’s honesty. MALAGACAR.COM I salute you for your honesty and integrity and may your company benefit immensely from this incident. Many, many thanks. Yours Truly Roger Wilson.

From: Roger Wilson
Submitted: 8th August, 2014

Rating:


(5 out of 5)
Very good service, the car was brand new (5 km) and all without any problems, no queues at the counter, good shuttle service, I have already booked the next car. We also recommended the company to a friend and he also was very satisfied. Also very good prices.

From: Joachim Burow
Submitted: 5th August, 2014

Rating:


(5 out of 5)
So so pleased with the whole package. We rented from 28th Jul-4th August. The pick-up and return shuttle, the friendly customer service, and of course the car. Free Up-grade to our original booking was most welcome. Can't fault a thing. Would definitely rent again and recommend without hesitation. 10/10.

From: Tracie Pratt
Submitted: 5th August, 2014

Rating:


(5 out of 5)
Excellent service, great value for money, no hidden costs they are very clear and honest about everything. Lovely car I didn't want to give it back! Two days of our booked holiday hire was lost due to French air traffic control strike and we were not charged anything for those days, and our booking was changed at short notice with no problem. Good minibus service from airport to the office. I would definitely recommend this company. One tip, make sure to put the location of the office in your navigator as it can be a bit difficult to find on your return journey.

From: Michael King
Submitted: 31st July, 2014

Rating:


(5 out of 5)
I booked in June and July for 24 days and am very happy with the rental prices, service and brand new cars. It is the third year that hire with them and every time I am very satisfied, everything is perfect.

From: Heinz Thiel, Saarbrücken
Submitted: 30th July, 2014

Rating:


(5 out of 5)
We used this company for the first time in June 2014 and the service we received was outstanding.
We were collected from and delivered back to the airport very promptly and the collection of our hire vehicle was efficient, speedy and friendly.
We will certainly use malagacar in the future.

From: Andrew Ransom
Submitted: 28th July, 2014

Rating:


(5 out of 5)
Next 30 Reviews »

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