Contact us

Malaga car hire office Address:
Avenida García Morato, 34
(Pol. Ind. Aeropuerto de Málaga)
29004 - Málaga, Spain.

Phone:
+34 952 17 60 30.

24 hours Phone + WhatsApp:
+34 600 523 523.

UK Phone:
0871 2844700.

Email:
info@malagacar.com

Agencies:
agency@malagacar.com.

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MalagaCar.com reviews

Share your experience

Some costumers have written back with appreciative comments about our car hire Malaga airport services. You can find below a selection of the latest testimonials and reviews received:

Send your review Share your experience with Malagacar.com


4.7 out of 5.0 based on 1211 reviews.


Next 30 Reviews »
used malagacar.com 8 times now and in my opinion the "BEST BY FAR" car hire in Malaga charged for half a tank of fuel,and they dont rip you off like other companies just booked with them again now

From: Michael Owen
Submitted: 19th July, 2016

Rating: (5 out of 5)


Great car hire company, always helpful. Fab rates and nice guys/girls in reception :) rates are such good value, cars nice and clean and occasionally I get an upgrade...yay :) I generally find if you are nice to people they are nice back to you....just a thought. My brother recommended you a few years ago and I have used you ever since would not go anywhere else. Muchas gracias, see you in Sept.

From: Jilly Alexander
Submitted: 19th July, 2016

Rating: (5 out of 5)


After doing a lot of research on car hire and hearing horror stories from people who had used non 'big brand' companies we were thrilled to bits with Malaga Car. The booking process was easy, and communication swift when we had questions. The shuttle bus collection, no queue at collection and friendly staff was brilliant. Very happy with the car and the drop off service was so smooth. There is nothing we could complain about, we have already recommended to friends heading out to Malaga later this year and we will 100% use Malaga Cars again.

From: Laura Ferguson
Submitted: 16th July, 2016

Rating: (5 out of 5)


Fantastic service last year, we hired Renault Megane the car was immaculate. Full pack taken out and completely hassle free. We paid by debit card and no excess held back. Just booked again for this years car hire. Hope the service is just as fantastic.

From: Chris Long
Submitted: 15th July, 2016

Rating: (5 out of 5)


Excellent service. Used the full insurance package on a Corsa. Collection was a breeze and totally hassle free. When dropping the car off, we were fully expecting to use the free shuttle bus to the airport, however the polite member of staff noticed we had our 3 year old nephew with us. As a result, no waiting for the free shuttle bus, we were driven straight to the departure terminal. Excellent service. Highly recommended. Thanks Malagacar.

From: Tristan Nicholls
Submitted: 8th July, 2016

Rating: (5 out of 5)


Always a pleasure dealing with malagarcar.com. Leasing from you tomorrow in fact, fingers crossed for the same great service, good clean vehicle etc.

From: Andy Dickson
Submitted: 5th July, 2016

Rating: (5 out of 5)


All was well and clearly, but when you pay by credit card the Deposit of 1000 euros is not released by the company, and only after 31 days.Get ready for this term

From: Vadim
Submitted: 5th July, 2016

Rating: (4 out of 5)


The fourth time we hired a car with Malagacar. And again everything went smoothly. Except for the fact that I could not find the man at the arrivals to hand me a ticket for the shuttle. Got a brand-new car. Will certainly choose your company again next time.!!

From: Martin Van De Kooij
Submitted: 3rd July, 2016

Rating: (5 out of 5)


After several recommendations decided to try Malaga we were apprehensive about having to be picked up by bus as we have always had delivery to the arrivals. The price was amazing saving and the pick up procedure painless and should be easier next time now my details are logged. New customer for 12 weeks per year Graham

From: Graham Stacey
Submitted: 3rd July, 2016

Rating: (5 out of 5)


Even if I Will use Malagacar again I will still lay out the goods and the bads in their service : Good ones : Very nice car, quick service overall, , clean , had free gps, brand new vehicle and we all know that value for money is as goods as it gets . Bad ones: Transfer from airport to office - poor . The guys there drive the cars like they are transporting potatoes and they throw the luggage like in the airport, no care whatsoever for the customer . At the office even if there is a desk for VIP they don't always ask or check and take customers as they come. My guy was a little "special" , he requested like all documents he could have requested and after that he told me he cannot give me a car. After checking with his supervisor he said " I will see what I can do" Did I mention I bought the VIP package ? People on my left and right with normal rates where leaving with their cars. When he asked for my credit card I gave him my debit card and showed him the reply of his company customer care who informed me in writing that I can rent with debit card if I get Full Pack. He simply replied with " that is customer service, they know nothing , I have a boss here" and I asked him to go talk again with his boss. When he asked him in Spanish , which I perfectly understand, the manager instantly replied with "of course he can" ergo my opinion that he was "special". After that he just handed me the paper and the key, tooled me back in the garage and asked me if I saw the car while he was pressing the remote , and that's that. When I returned it everything went smooth , they did not check it, just made me move on the right side so their guy Drive me to airport. Big advantage of Full pack. All things considered, I will use them again and hope I will encounter a better trained employee with more interest into satisfying customers.

From: Valentin
Submitted: 1st July, 2016

Rating: (4 out of 5)


We rented a car in late May-early June for two weeks. The car was almost new (Renault Megane), transfer from and to the airport was fast and convenient, service was super fast, price was very reasonable, I am fully satisfied! Highly recommended!

From: Tamas K
Submitted: 29th June, 2016

Rating: (5 out of 5)


Everything worked like a charm. How an earth can your guys achieve this while keeping so cheap prices?

From: Markku Lehtinen
Submitted: 29th June, 2016

Rating: (5 out of 5)


Dear Senores I would like to thank you once again for your wonderful service when we rented a car from you a few weeks ago. I hire from you a few times each year and it is always a pleasure. The car was perfect, the service was quick and professional and it was an easy, simple and relaxing way to arrive and pick up our car. The staff were all very friendly and we were well looked after.

From: M Paterson
Submitted: 27th June, 2016

Rating: (5 out of 5)


Extremely unsatisfactory customer service. The only reason I am prepared to give you any rating is that the car provided was reasonably ok. So my story is as follows. My passport and driving licence were not given back to me after they were requested for photocopying at the desk on car collection (Friday 17 Aug 21.30 approx) (my fault partly for not not remembering to ask for them back I accept). On discovering they were missing three days later I contacted you to ask if you had them I was told by the woman that you have a specific place they are kept and that you did not have them. I called another twice after that and was told (very abruptly by same woman) that again you did not have either document and there was no point in calling again. I then contacted my consulate to try to arrange alternative travel documentation for my return home on Friday 24 August. This was very time consuming and required a consular appointment. On the day of the appointment (the next day) I decided to visit Malaga Car in person for a final check. I asked for the manager and explained the reason for my visit. He immediately opened a drawer at desk 4 and there was both my passport and driving licence lying there!. I am absolutely disgusted at the poor level of communication (no phone call to me or communication between staff to double check) I have been put to a major inconvenience unnecessarily and my existing passport (cancelled) has had to be replaced and a temporary travel document paid for at great cost to myself. You will understand that I will not be using Malagacar.com again

From: Colin Campbell
Submitted: 27th June, 2016

Rating: (1 out of 5)


I come to Spain twice a year and always book my car hire with Malagacar.com.They have never disappointed and now I would never go with any one else.I have used them for many years and always recommend them to family and friends.

From: Ian Weavers
Submitted: 27th June, 2016

Rating: (5 out of 5)


BAD ASSISTANCE AND NOT REPLYING TO THE EMAILS. DON'T TRUST THEIR POLICY AS, IN CASE OF ANY KIND OF PROBLEM YOU WON'T HAVE ASSISTANCE.(go then for the cheaspest one - there is no difference!) We experienced a strange behaviour with the gasoline indicator as after putting in 10 Euros of gasoline, the indicator did't change; after other 10 Euros, nothing again and at the end after 5 more Euros as per magic, the tank was FULL (from less then half to full in a sec! ). As the policy is HALF TO HALF we explained the problem and asked for the refund and as imagined, the answer was:" we can't now, we check the issue, send us an email." (they weren't very polite while telling us that !). After 20 days no reply yet. WELL DONE, SHAME ON YOU AND ON YOUR FALSE PROFESSIONALISM! NEVER ANYMORE! PS: the car was OPEL CORSA WHITE PLATE NUMBER 6969HYF ---------------------------------- PESSIMA ASSISTENZA, NON RISPONDONO ALLE MAIL. NON DATE RETTA ALLA LORO PUBBLICITA' INGANNEVOLE (nel dubbio, scegliete un'altra compagnia più economica!) Abbiamo noleggiato un'auto ed abbiamo notato uno strano atteggiamento della lancetta del carburante; era meno di metà serbatoio, dopo aver messo 10 Euro la lancetta non si è mossa, dopo altre 10 Euro, niente e dopo altri 5 Euro PIENO! (da meno di metà a pieno in un attimo!). Visto che loro hanno la regola di consegnarvi l'auto con mezzo serbatoio e riceverla con mezzo serbatoio, alla consegna abbiamo spiegato il problema ed abbiamo chiesto il rimborso la risposta è stata:" non possiamo rimborsare ora, dobbiamo controllare il problema, mandateci un email." (ovviamente sono stati piuttosto maleducati nel dircelo!). Oggi dopo 20 giorni ancora nessuna risposta!COMPLIMENTI, VERGOGNATEVI VOI E LA VOSTRA PROFESSIONALITA' MAI PIU' CON VOI! PS: la macchina era una OPEL CORSA BIANCA CON TARGA 6969HYF OCCHIO!!!! ------------------------------------ MUY MALA ASISTENCIA NO CONTESTAN A LOS MAILS. NO CREàIS SUS POLICY, SI VAIS A TENER UN PROBLEMA NO OS PREOCUPèIS, NO VAIS A TENER ASISTENCIA! (os aconsejamos elegir otro rent a car mas barato, total...) Alquilamos un coche y notamos un algo raro en la lanceta de la gasolina: estaba menos de la midad, le echamos 10 Euros y la lanceta seguìa parada, echamos otros 10 Euros,nada no se muviò, echamos otros 5 Euros y como por màgia, pasò de menos de la midad a lleno en seguida! Còmo ellos dicen en sus policy de midad a midad, cuando fuìmos a devolver el coche, comentamos sobre el asunto para pedir que nos devolvieran el dinero, la ùnica respuesta fue:"no podemos devolver nada ahora, tenemos que chequear el problema, escribenos un mail." (fueron ademàs bastante maleducados!). Luego de 20 dìas todavìa no recibimos una respuesta a nuestras dos mails! BIEN HECHO! VERGUENZA VOSOTROS Y VUESTRA PUBLICIDAD POSTIZA Y VUESTRA PROFESIONALIDAD! NUNCA MAS! PS: el coche era un OPEL CORSA BLANCO MATRICULA 6969HYF


Dear customer,
Before you write a review you must be sure the problem has been sorted out. Please look your bank account because the amount of 17,88 euros was refunded just 24 hours after you sent us an email so, do you think we are not professional?
Regards,
Alberto Anglada

 

From: Alessandro
Submitted: 27th June, 2016

Rating: (1 out of 5)


As previously used, we were very happy with the service we received. Very professional, and off back to airport at end of holiday. Will certainly use again. Thank you.

From: Ann Adcook
Submitted: 24th June, 2016

Rating: (5 out of 5)


Excellent service and reasonable prices. Staff were very pleasant and will be hiring from you again as well as recommending to friends who also hire in Malaga. Thank you.

From: Eugene O Connor
Submitted: 21st June, 2016

Rating: (5 out of 5)


As like most people I found it a bit of a mine field renting a car out of Malaga airport, and went for malagacar.com after seeing a few positive reviews. I was glad I booked with them and had no issues at all. Below are a few pointers: - just before you leave the main terminal doors look for their rep (orange t-shirt), they will give you a numbered ticket, this is to secure your place in the queue waiting for the mini bus to take you to their office which is 2 mins ride. This is a new system, and a few people in the mini bus queue didnt have this ticket (like you might get queue for customer service at IKEA). They then had to go back to the terminal to get one. - the mini bus leaves 5 mins walk from the terminal exit. Turn right and follow the pathway through a tunnel, you will see other travellers going the same way. Malagacar.com is one of the last pick up points before you emerge from the tunnel. - queued for 15 mins, but dont worry too much because this is just saving you queuing in their office. Basically you have a queue a little bit so its either at the airport or at the office. - at 10am in early June I queued 5 mins in the office. - very quick turn around to get the car with no upselling (as I bought insurance in the UK to remove the excess). - they do half full to empty which is a bit of a con, but use the 'miles left' on the car computer to ensure you dont over fill. They charge you ~€28 for the 1/2 tank of fuel. - 13 days with 1/2 tank was £100 for Megane - not bad I reckon. - Car was pretty new with ~13k on the clock. - There were a few scratches and I got the rep to take photos and he uploaded them for reference to the booking. - On return they looked at the car for 10 seconds and said 'all is ok'; no paperwork was handed back which I thought a bit weird, but they said it wasn't needed. I asked a few other tourists and they didn't get paperwork neither. Anyway, been back a week and nothing surprising on my credit card. - everyone in the queue said this was a great company and they werent wrong. Would recommend and use again.

From: Barry Archbold
Submitted: 19th June, 2016

Rating: (4 out of 5)


The best car rental service we have ever used. It was so easy and when you are travelling with children, that's what you want . We will never use any other company now. Hired car plus baby seat from 4/6/16 to 11/6/16

From: Ajay Mayor
Submitted: 12th June, 2016

Rating: (5 out of 5)


Always a pleasurable, hassle-free experience renting from Malagacar.com. I won't use anyone else any more when I fly to Malaga. 4 or 5 rentals now....and counting...I'll be back!

From: Adam Hart Dyke
Submitted: 8th June, 2016

Rating: (5 out of 5)


Used them for the first time recently and more than happy with them. Good efficient service both on collection and return. Very pleased with them, so much so I have booked a car for my next trip.

From: Nigel John Lewis
Submitted: 3rd June, 2016

Rating: (5 out of 5)


We were very pleased with the car hire service you provided at Malagacar. We picked up from the station and that process was very quick, efficient and friendly - as was the return process. The car was just as we had expected, very clean and in excellent order. We would use malagacar again and have already recommended you to others

From: S.belkacemi
Submitted: 1st June, 2016

Rating: (5 out of 5)


After reading the reviews on all car hire firms at Malaga Airport, I decided to book with malagacar.com. It worked very well. The person in the arrivals hall was a little difficult to find, perhaps she should have a larger and higher board. Once booked in the bus was there in 5 minutes. The check in, whilst not immedaite was very acceptable. As per the terms and conditions we were charged for 1/2 tank of petrol at a reasonable price for return empty. The Kia car was fine for 4 people and 4 small cases. On return a driver took us to the airport in our car. Overall a very good experience with no problems reported on other car hire firms


From: David Hewitt
Submitted: 31st May, 2016

Rating: (5 out of 5)


Re: French air controllers likely to strike 3, 4, 5 June I rang Malagacar on 31 May, they were very helpful. IF planes are delayed and arrive after midnight, Malagacar will keep their office open provided the flight number is known to them, and add a surcharge of €35. Their office is normally closed at midnight. Malagacar checks the flight status, that's how they know to keep open longer, in he small hours of the morning. They recommend to phone in if one is concerned.

 

Reply by Malagacar.com

 

We always check the flight numbers and wait for our clients, at any time of the day / night. Our office remains open until the last clients have arrived, whatever the time may be. For late night arrivals from 11 pm there is a surcharge of 35 €.  

 

Thank you & have a good flight!

 

 

 


From: Thuy Burrows
Submitted: 31st May, 2016

Rating: (5 out of 5)


I have dealt with Malagcar.com three times and every time has been perfect. Their office is not in the underground floor of the terminal which is always full of people with long queues. It is just 300 metres away with a courtesy bus ride or you could walk if you wished. The service is absolutely excellent and the cars are perfect. On one occasion we needed 2 baby chairs and they had a large selection to choose and then they attached them immediately. I would never use anyone else.


From: Finbar Constant
Submitted: 30th May, 2016

Rating: (5 out of 5)


QUICK AND EFFICIENT SERVICE WITH NO HIDDEN COSTS UNLIKE SOME OTHER HIRE CAR COMPANIES. WILL CERTAINLY USE AGAIN.

From: Kerry Alan Goold
Submitted: 28th May, 2016

Rating: (5 out of 5)


Have used about 12 times in 18 months. Overall an excellent service with friendly staff and competitive prices. The numbering system to board the bus is good but some drivers allow passengers to board out of turn which is frustrating.

From: Les Davenport
Submitted: 26th May, 2016

Rating: (5 out of 5)


Following recommendation - we have twice used Malagacar this year and both times you have exceeded expectations. Great service, great cars and would not hire from anywhere else.

From: Gail Warner
Submitted: 20th May, 2016

Rating: (5 out of 5)


I have been using Malagacar.com for car rentals for more than 10 years on an average of 4 times per year. They are excellent, reasonable price, friendly staff, a good quality fleet. I've never had a problem with them except for on 1 occasion where my Flight was late on arrival and had to pay an additional 34.00 for out of hours service. I would give them 9.5 out of 10 for service & value. Highly recommended.

From: Kevin Ryan
Submitted: 18th May, 2016

Rating: (5 out of 5)


Next 30 Reviews »


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