Use the following information to contact malagacar.com
You can contact us by phone, fax or email. Costumers testimonials


Contact us

Malaga car hire office Address:
Avenida del Comandante García Morato, 34 (Pol. Ind. Aeropuerto de Málaga) 29004 Málaga, Spain.

Malaga Airport Code:
AGP

Phone:
+34 952 17 60 30.

24 hours Phone + WhatsApp:
+34 600 523 523.

UK Phone:
0871 2844700.

Fax:
+34 952 17 44 43.

Email:
info@malagacar.com

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Send us an email to:
agency@malagacar.com.

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MalagaCar.com reviews

Share your experience

Some costumers have written back with appreciative comments about our car hire Malaga airport services. You can find below a selection of the latest testimonials and reviews received:

Send your review Share your experience with Malagacar.com


4.7 out of 5.0 based on 826 reviews.


Next 30 Reviews »
The pickup in the airport was hassle free, the bus transfer was delay free, the paper work and car collection was without any delay and handled by a very friendly female employee who spoke very good English, the car was fault free and on our return we were taken to the airport without any hassle or delay’s. Finally I notice that my deposit has quickly been paid back into my account.

Using malagacar.com I AM A VERY HAPPY CUSTOMER

From: Roy Casse
Submitted: 21st September, 2014

Rating:


(5 out of 5)
We have rented from 10/9 to 19/09/14 an Opel Corsa with Malagacar. We are very pleased with the quick delivery and return of the vehicle. The price was great and the vehicle was in very good condition. You cannot do more. We can recommend Malagacar without hesitation.
Best regards. O.Bracker

From: Olaf Bracker
Submitted: 20th September, 2014

Rating:


(5 out of 5)
I have used the service on several occasions and found it very satisfactory and efficient.

From: William Naughton
Submitted: 18th September, 2014

Rating:


(5 out of 5)
fast and efficient service
booking 14th-28th August
only had to wait at airport for less than 5 mins before shuttle bus arrived - they were operating 3 or 4 of them - it was hard to keep count!! picking up and dropping off extremely quickly.
office service excellent, quick and efficient.
car was clean and filled over half with fuel return car with no fuss or delay
best car hire service ever had
we are returning to Malaga next year and definitely booking with malagacar.

From: Andrew Gilbertson
Submitted: 18th September, 2014

Rating:


(5 out of 5)
Absolutely a fantastic well organised service.
Many thanks again. I will continue to use and have again recommended. Once to a friend and once to another family member.

From: Richard
Submitted: 17th September, 2014

Rating:


(5 out of 5)
Good afternoon,

We were looking on the Malagacar site to place a review but didn't find anything to place it.
So we do it this way. It was the second time we rented a car and it was absolutely perfect again!
You have excellent service, no waiting time at the airport, and at your office.
We have some bad experiences at other companies at Malaga airport and will always come back at Malagacar, good cars en great service! We were in Spain from 30th of August till 13th of September 2014

Thank you and till the next time!

Fam. de Waal and Spitsbaard

From: Gerard De Waal
Submitted: 16th September, 2014

Rating:


(5 out of 5)
We have rented for the 2nd time a car at Malagacar (from 26/08/14 till 07/09/2014) and again everything was impeccable. We even got a better car than we reserved, and this for the same price. Fast service, new clean car and friendly staff. price / quality is certainly ok. Definitely a must. Until November.


Wij hebben voor de 2e maal een wagen gehuurd bij Malagacar (van 26/8/14 tem 07/09/2014) en weer was alles tiptop in orde. We hebben zelfs een betere wagen gekregen dan dat we gereserveerd hebben en dit voor dezelfde prijs. Snelle service, nieuwe propere wagen en vriendelijk personeel. prijs/kwaliteit is het zeker ok. Absoluut een aanrader. Tot in november.

From: Daniel Goetschalckx
Submitted: 16th September, 2014

Rating:


(5 out of 5)
Rented a Renault Scenic Diesel for 14 days from 30th Aug to 13th Sept. Excellent service, very quick pick up by mini bus from the airport and we were on our way to our destination in a very short time. The fuel policy is first class and the car itself was very economical. We only had to put 40 euros of diesel in the tank in the 2 weeks we had the car. All round the service from the company was very good. Highly recommended and I would not hesitate to use Malagacar.com again.

From: Anthony Mcgrath
Submitted: 14th September, 2014

Rating:


(5 out of 5)
Hour 26 of our vacation and we come back to our parked ( legally) car that has been hit, and the back window broken, no note left. We drive back to Malagacar's hq's to report the problem. Expecting to plead for our lives that we did not cause the accidental damage...... 4 minutes later, into a new rental car with apologies for delaying our vacation! Service outstanding! A class act company that deserves it's 5 star rating! When in the costa del sol, do not hire another car company, this is the one for you.

From: James Haines
Submitted: 13th September, 2014

Rating:


(5 out of 5)
Read all good reviews before we placed a reservation and we were very positively surprised. We got a neat car and the staff was very helpful. When we brought the car back we could also see why they are popular. Very fast devolution and car check and then we were nicely dropped off at the departure hall with the minibus. When we go to Malaga we will certainly book a car with them.


Al goeie reviews gelezen voordat we een boeking plaatsten en we waren zeer positief verrast. We kregen een keurige auto mee en ze probeerden je zo snel mogelijk te helpen. Toen we de auto terug brachten was ook wel te zien waarom ze populair waren. Zeer snelle autocheck, auto naar binnen rijden en vervolgens werden we keurig met een busje weer afgezet bij de vertrekhal. Wanneer we weer naar Malaga gaan zal er zeker een auto geboekt worden bij hun.

From: M. Van Malestijn
Submitted: 13th September, 2014

Rating:


(5 out of 5)
We had rented a car from 07/31/2014 to 08/16/2014. We booked from Germany, were picked up from the airport and got the car as described. The date of return at 5 in the morning the staff was already there. They also quickly returned the deposit. I can only say that it has been exemplary, will rent again a car next year. Thank you for such kindness.

From: Norbert Lorant
Submitted: 12th September, 2014

Rating:


(5 out of 5)
I have a villa at Alhaurin Golf, and whenever I come to Malaga, I always rent a car from you. I also rent the villa out to guests, and I recommend that my guests rent their cars from you.
I thought you would like this quotation from one of my guests; it’s on the Holidaylettings.co.uk website.

“I would recommend Malagacar.com which was probably the best and fastest service we have ever received by a hire company, in and out in 10 minutes and NO excessive credit card deposits taken. When you return the car they even drop you off at the airport in it , it is just across the road however, but from arrival at their site to the airport, it takes less than 5 minutes."

I’m pleased to say that I always experience the same level of service from you, so please keep up the good work!

Regards
Simon Brew

From: Simon Brew
Submitted: 11th September, 2014

Rating:


(5 out of 5)
Always a smiling face to meet me at Airport. The cars are always clean, shining and have never let me down over the years. Oh! and damn good prices too!

From: John A. Wescott
Submitted: 10th September, 2014

Rating:


(5 out of 5)
A genuine review, initial booking, staff at the airport and the office were excellent, no delay on the transfer, yes a queue at the office but within 20 minutes in a lovely new car and on our way, the return was 2 minutes, great service all round well done.

From: Brendan Howell
Submitted: 8th September, 2014

Rating:


(5 out of 5)
This will be our 3rd time using Malagacar.com in the last 6 months and we have been so pleased with their services. Highly recommended!

From: Jerry Tocchini
Submitted: 8th September, 2014

Rating:


(5 out of 5)
I am afraid that this didn't work for me. No problem with the mini bus to the office. It was very hot indeed and there was really only outside to wait. The car did not turn out to be anything like new but a 51000km Peugeot 308 (they had nothing else) which frankly should have been de-fleeted a long time previous. No remote locking, a pretty dreadful noise from under the bonnet and a totally non cleaned interior. The member of staff just got out of the car and said "here" and I got in and after struggling with luggage did exactly that. I have used Drivalia before at Malaga and it has been first rate every time but they are no longer there. I was not well for a couple of days but then emailed the company who did respond but it was really too late by then. We had intended to drive to Tarifa port and get a ferry to Morocco as a foot passenger for a day trip but as I had such little confidence in the car we decided to go by a coach tour instead. Im really trying not to be awkward or impolite but it just didn't work for me and I am unhappy at their response.



Response from Malagacar.com
Dear Mr. Barber,

Thanks for your email. You collected the car on August 30th but you sent us an email on September 3rd and not before. You said you were not happy with the car. You sent the email at 19:13 and at 20:49 my colleagues informed about. At 21:54 I emailed the office and I wrote: “Contact the customer right away and change the car”. At 22:20 my colleague Jose Antonio called but no answer so he sent you an email. You replied near 05.00 on day after and you said you were unhappy with the service.

If we had known that you were not happy with the car, we would have changed before. Anyway the car is now rented and I have just called the customer who is happy. It’s running properly.

Regards,
Alberto

From: Graham Barber
Submitted: 6th September, 2014

Rating:


(3 out of 5)
Be careful of Malagacar. I paid double what I thought it would cost as I was misinformed when collecting the car of the extra costs. When you arrive after a long flight, in 40 degrees heat, a long queue of customers and you know you have a long drive ahead of you, it's easy to fall into the trap of not checking things properly. I took the reps word that some charges would be refundable only to find that they charged me for a load of extras. Check your contract before you go is my advice and get a full print off of all the costs. Oh and don't try to contact them to complain as they don't accept any blame!


Response from Malagacar.com

Dear Mr Conroy,

Thanks for your comment. Customer service is paramount to us and I am sorry you think you were misinformed. I can see you booked the car in April so the prices for insurance, additional driver and booster seat were different. I list the balance in a private mail to you and the amount you will get refunded.

I can see you sent us emails on September 6th and the same day we replied you. You say the price for baby seat was included in the price but I am sorry to tell you this is not correct.

Regards,
Alberto

From: Lee Conroy
Submitted: 6th September, 2014

Rating:


(1 out of 5)
A great experience from start to finish. The staff were brilliant and the service excellent. A very professional company that I will be recommending to others.

From: Mark Seston
Submitted: 5th September, 2014

Rating:


(5 out of 5)
Great service. Use them all the time. Friendly and good prices.

From: Peter Bussandri
Submitted: 1st September, 2014

Rating:


(5 out of 5)
Superb....quick, reasonably priced, efficient and no rip off....would never use another company from Malaga Airport....

From: Tim Cannon
Submitted: 31st August, 2014

Rating:


(5 out of 5)
Arrived at Malaga Airport on 11 Aug & was directed to the pick up area to wait (a matter of minutes) for mini bus. Two minute transfer to the office, 10 mins at the desk with very cheerful lady, got the keys and on our way, no more than 20 mins I would say. No hanging around, no trying to add on extras. Dropped off on return, credit card refunded, and transferred to departures all within 10 mins. Brilliant service, will be booking again, thanks.

From: Jones Family
Submitted: 29th August, 2014

Rating:


(5 out of 5)
Good price, good service! Thank you!

From: Lajos Alapi
Submitted: 28th August, 2014

Rating:


(5 out of 5)
Fantastic service! We arrived at Malaga airport on 16th August for a 10 day holiday. The Malagacar rep met us as we exited the baggage claim area and directed us to the minibus collection point. Initially this looked to be a free for all, but the minibus drivers were ensuring they collected the passengers on a first come, first served basis. (the rep issues you with a sequential number on your paperwork and the drivers adhere to this). The minibus dropped us off at the Malagacar office, which is actually only 2 minutes’ drive from the pickup point. The office staff are very friendly and efficient and those we spoke to, spoke good English too. Malagacar charge for half a tank of fuel (we paid 40 Euros for a Toyota Auris) and you return the car empty. We also took out the full liability cover. We actually booked a group D car but received a group D2 at no extra cost. We had our car with 10 minutes of arriving and completing the paperwork and were on our way to our holiday home.
The return process was easy too. We simply drove into their garage and unloaded our bags. The attendant then took a note of the car's mileage and that was that! The minibus then dropped us back at the airport terminal.
All in all a great experience and far better than some of the larger car rental companies.
You don't even pay anything upfront when you book online.
Thanks again. We'll definitely use Malagacar again.

From: Brian Kilshaw
Submitted: 28th August, 2014

Rating:


(5 out of 5)
A very slick service. Arrived Malaga airport on Sat 19 Jul 14 and 30 mins later we had caught the bus, collected our hire car, after filling out the paperwork, and was on the motorway to our apartment. The car was clean with 4000 Ks on the clock. 23 days we returned the car and a malagacar guy used it to drive us to the airport 5 mins later. A great service that we will use again next year.

From: Andrew Tipping
Submitted: 27th August, 2014

Rating:


(5 out of 5)
We rent this year for the first time at malagacar a car for 3 weeks from 26.07.until 16.08.2014, it was perfect, cheap prize for a car peugeot 308,perfect organisation, quickly, and friendly staff, i can only recommend to everybody this company, rendez vous again next year!
Familia Rodriguez

From: Rodriguez Lozano Miguel
Submitted: 27th August, 2014

Rating:


(5 out of 5)
Very good experience

From: Michaela Uramova
Submitted: 25th August, 2014

Rating:


(5 out of 5)
Very easy, fast and cheapest rent car in Malaga.
The bus service to and from airport is perfect.
Try it.
Ciao

From: Alessandro
Submitted: 25th August, 2014

Rating:


(5 out of 5)
I have to say, before travel to Spain, I had read many negative reviews of car hire from Malaga airport. Your service was outstanding. Picked up by the courtesy minibus without waiting, straight in to the office and then given a new car (2000km). The drop off process was so easy. Thank you!

Mike

From: Mike Softley
Submitted: 23rd August, 2014

Rating:


(5 out of 5)
Regarding Balazs Varga
Submitted: 10th August, 2014
's experience, when is a 'Pay on Arrival' service a 'Pay on Arrival' service and when is it 'Prepayment Required' please?

Response from Malagacar.com:

Dear Mr Johns!
When picking up your car at Malaga Airport where is situated our office, you pay on arrival.
When a client requires a car in a different location (i.e. train station or port) we generally charge a little amount (30 Euros) as we have to send a driver there; so expenses are covered in case of no-show.
Kind regards!

From: Christopher Johns
Submitted: 23rd August, 2014

Rating:


(5 out of 5)
I had never hired a car on the continent before. We had planned a long trip around Anadalucia and went for the company with the best reviews. Getting the minibus to the their garage at a peak landing time could have been better organised, as the queue was chaotic and needed someone to keep an orderly line. All other aspects of the service were excellent. Booking in was clear with clear choices offered about insurance and fuel, the car was perfect for us and the price really low for the market. Driving standards in Andalucia are very good, outside of city rush hours when satnav is essential (we managed with a phone). I recommend malagacar and I recommend touring this part of the world.

From: Stephen Clarke
Submitted: 21st August, 2014

Rating:


(5 out of 5)
Next 30 Reviews »

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