Use the following information to contact malagacar.com
You can contact us by phone, fax or email. Costumers testimonials


Contact us

Malaga car hire office Address:
Avenida del Comandante García Morato, 34 (Pol. Ind. Aeropuerto de Málaga) 29004 Málaga, Spain.

Malaga Airport Code:
AGP

Phone:
+34 952 17 60 30.

24 hours Phone + WhatsApp:
+34 600 523 523.

UK Phone:
0871 2844700.

Fax:
+34 952 17 44 43.

Email:
info@malagacar.com

FOR AGENCIES
Send us an email to:
agency@malagacar.com.

Mailing List:
Follow this link to subscribe to our mailing list (there you can also cancel your current subscription).


MalagaCar.com reviews

Share your experience

Some costumers have written back with appreciative comments about our car hire Malaga airport services. You can find below a selection of the latest testimonials and reviews received:

Send your review Share your experience with Malagacar.com


4.7 out of 5.0 based on 1023 reviews.


Next 30 Reviews »
Very good and clean car. Excellent pickup service at the airport, easy 3 minute drive to location. No hidden lines in the contract. When we left, I forgot my phone in the car. Malaga car brougt the phone to the airport where I could pick it up. Very good service, I recommend this company.

From: Evert Jan De Voogt
Submitted: 28th July, 2015

Rating:


(5 out of 5)
Have used malagacar for the last 20 trips to
Spain. They seem to be the best at Malaga airport.

From: Terence Daley
Submitted: 23rd July, 2015

Rating:


(5 out of 5)
I've just returned from my annual holiday and for the 3rd time over the years I've chosen malagacar.com for hiring a car. Apart from the 'bun fight' at the airport when the shuttle bus arrived (even though we were given a numbered ticket in the arrivals hall, which wasn't checked by the driver)the process was smooth, and I particularly liked the returns policy where a driver drove us to the departures hall in the hire car, which saved us unloading the car & waiting for a shuttle bus. Flawless!! Thank you again malagacar.com, I will be booking with you next time.

From: Richard Thomas
Submitted: 22nd July, 2015

Rating:


(5 out of 5)
always the best!!!!!

From: Dirk Robert Verdonckt
Submitted: 21st July, 2015

Rating:


(5 out of 5)
I do not use face book or anything else, I have had great service from you and the prices are competitive. I cannot comment and after collect service as I haven't need it. My only winge is how to get vouchers for loyalty

From: Roger Simpson
Submitted: 20th July, 2015

Rating:


(5 out of 5)
Rented for 49 days excellent price and fast hassle free pickup and return. Highly recommend this rental company we will be renting again soon.

From: David Williams
Submitted: 19th July, 2015

Rating:


(5 out of 5)
I have booked with malagacar.com many occasions and have never had any issues. The fuel policy is very fair compared to other rental companies and the process is slick and efficient. I have booked with car hire companies within the terminal thinking it would be easier but it's not there are long delays and very stressful I would much rather get the mini bus for a couple of minutes to malagacar.com as the process is much more efficient and helpful. Dropping off the car is a dream so quick and hassle free. Really recommend this company you will always go back to them

From: Michele Williams
Submitted: 19th July, 2015

Rating:


(5 out of 5)
I have used Malagacar since they took over their site from Crown Car hire over 15 years ago. They have consistently offered the best service and value for money whilst others have only tried to increase their costs through various methods like fuel prices etc. This is a professional and friendly service. I booked well in advance to find that the latest cost of the hire was now being advertised for less on their site. Without any fuss I received the lower quote. Well done again Malagacar and thankyou Arthur and Marlene Baker

From: Arthur Baker
Submitted: 19th July, 2015

Rating:


(5 out of 5)
Recommended to us by our friends. Very happy with their service last year. Cars clean too.

From: Angela Dainton
Submitted: 18th July, 2015

Rating:


(5 out of 5)
I have absolutely no Idea how this car rental service got such high marks! Our tire blew, spent nearly 2 hours on hold, after which I told the operator that they should probably send us help because we don't speak much Spanish and any actions that we undertake would void our additional insurance. Suffice to say I got an earful from the operator, who told me that their phone service always has a long waiting time and that I shouldn't be complaining. Waited for a long time for their help, thankfully a Spanish man stopped and had the necessary tools to change on to the spare tire, and told us that there is a local shop that will do it for relatively cheap, albeit at our own expense. Car was otherwise good, and for a low price, but after the customer service, I will definitely never use this company again. Think Twice.

From: John Smith
Submitted: 17th July, 2015

Rating:


(1 out of 5)
I've phoned the UK number 10 times so far to try and ask if my kids must have a credit card to book with Malagacar. They are 26 and 24. Every time, except once, the phone just cuts off after a recorded message. The one time I managed to get through, the guy said phone back please and I got cut off anyway. Please, Malagacar, can yo answer your phone.

From: Alistair Paterson
Submitted: 14th July, 2015

Rating:


(5 out of 5)
Have just used malagacar again and as always the service and car are 5 Star quality but does not mean a 5 Star price!!
Thank you malagacar we will be back again.

From: Michael Brennan
Submitted: 14th July, 2015

Rating:


(5 out of 5)
Just had a car for two weeks from malagacar.com first time we have used this company but will certainly be using them again really impressed no waiting around at the airport or when we returned the car excellent

From: Joe Beckett
Submitted: 14th July, 2015

Rating:


(5 out of 5)
We received an excellent service from malagacar.com and would recommend them highly. Very friendly and professional.

From: Paul Adcook
Submitted: 14th July, 2015

Rating:


(5 out of 5)
Arrived fairly late at night. Queue was a bit long, but service was efficient. Car was fine and no hassle. Pleasant surprise.

From: Graham Phipps
Submitted: 8th July, 2015

Rating:


(5 out of 5)
As always, we are very happy with Malagacar. This is undoubtedly the best car rental company. Friendly staff, clean almost new cars and both the collection and return are very good. We rented a car for 4 weeks. Rented with Malagacar and continue to do so if they keep up the good work.

From: Franz Becker
Submitted: 8th July, 2015

Rating:


(5 out of 5)
This morning somebody bumped into my car meanwhile I was waiting at a traffic light in Seville. The driver in the other car was distracted. So I called Malagacar and everything went very well; the first thing they asked me if I was well and if the car was fit for driving. When I told them I was not sure about that they sent me a tow truck and a taxi to bring me from Seville to Malaga in order to give me another car. Everything was very good and very swift. I recommend Malagacar to everybody.

From: Juan Miguel Cruz Abdou
Submitted: 8th July, 2015

Rating:


(5 out of 5)
Great service! The new VIP Desk is perfect. We've been using you now more or less every month for a year or so. Excellent consistent service. Our friends could not believe how quickly the collection of the car was on the 21st June. And a great price!! We returned the car on the 7th July and again a slick operation. I could not recommend higher !!

From: Jim Aspinwall
Submitted: 8th July, 2015

Rating:


(5 out of 5)
We have used Malaga Cars 32 times in the past 4 years. They are always good value, with excellent and friendly service. Reservation on-line is very easy, and even changes to bookings can be done on-line. No payment is taken until the car is collected. Deserves our 5-star rating!

From: Dr Richard Campbell
Submitted: 7th July, 2015

Rating:


(5 out of 5)
Jeg har kun oplevet rigtig god service hos Malagacar.
Min hustru havde brækket et ben, og vi blev straks kørt til lufthavnen i samme bil som vi skulle aflevere. Ikke noget med at skifte til shutlle bus. Chaufføren sørgede for, at vi fik en kørestol i lufthavnen.
TAK fra en særdeles tilfreds kunde.


I have only experienced good service at Malagacar.
My wife had broken a leg and we were immediately taken to the airport in the same car as we had to deliver. None of that change to shuttle bus. The driver made sure we got a wheelchair at the airport.
THANKS from a very satisfied customer.

From: Kurt Bach Frost
Submitted: 7th July, 2015

Rating:


(5 out of 5)
This was my first time renting a car abroad and was very nervous having heard about a lot of people's horror stories with renting cars

Fortunately, my experience was nothing short of faultless. Fantastic price, the car was almost brand new and in great condition, liked the express fuel option. Collecting the car was hassle free and no pressure to take the extra insurance.

During my stay, we decided to stay on a few extra days and on contacting the company, they were very accommodating and the extra days cost very little

When returning the car, we had a extra seat so a representative just drove us over to departures in the same car so we didn't have to move all our luggage into the shuttle bus

All in all, very satisfied with the service and will certainly be using the company again next time I am in the area

From: Odhran Da Prato
Submitted: 5th July, 2015

Rating:


(5 out of 5)
Once again we had a good and straight forward rental. Our fuel allowance was more then generous, the staff were friendly & efficient as always, Alberto looked after a query I had before the booking, and I was very happy with the outcome. We use Malagacar.com quite often and I hope our next rental will be as efficient and carefree as our last ....

From: Marcella Hamrogue
Submitted: 4th July, 2015

Rating:


(5 out of 5)
We benefit malagacar.com 7 days last week and we were pleased with the reception. Transfer from the terminal to the office was quick, we got the car immediately, as well as the return of the car and transfer to the terminal OK.

From: Igor
Submitted: 4th July, 2015

Rating:


(4 out of 5)
It was our second time using Malagacar.com and once again faultless – everything was perfect!!! Malagacar is without doubt the best car hire company!! Perfect, helpful and courteous staff, excellent treat and new clean cars. The pick up as the return are very good and quick. Thanks for everything!!! We´ll continue renting with Malagacar and recommend you to everybody. Kind regards!!

From: Danuta Golwiej Ortega
Submitted: 4th July, 2015

Rating:


(5 out of 5)
Dear Sir.

I emailed you last year regarding problems around getting onto the mini bus to transfer you from the airport to the car hire office. I pointed out the problems and you were kind enough to reply.

We have used Malaga Car hire on many occasions each year, four time so far this year. The experience we had on 16th of June was not good at all.

We were on the Monarch flight that landed around 7.15 pm. We got to the collection point to collect the bus and it was just leaving and was told that the bus would return in about 10 minutes.

This did not happen! After about 25 minutes one passed us by at the collection point full of people??

At this point as many as 3 car hire busses from other companies came and went !!!

After 40 minutes a bus arrived and there was no order on getting on the bus. no numbers were given out on who should be first to get on the bus and there was a lot of pushing and arguments.

At the time a second bus arrived.?? Then both buses arrived at the office at the same time and the same happened. Pushing argument and two women swearing at each other at the desks!!

We are due to come out to Malaga again on 2nd September but I cannot go the an experience like this again.

After our last emails I hoped there would be improvements. But nothing is better. I am now not sure I should book my car with Malaga Car Hire in September?

I am sorry for the delay in sending you the email but I did not have any internet while in Spain.
Regards

Clive Whittles.


Response by Malagacar.com
Dear Clive, thanks for the phone conversation so this has been really important in order to know the problem happened. For next time please log in our system In order to get offers and when you arrive to the office co directly to “VIP desk” so avoid any queue. I will write a note in the system

Regards,
J. Alberto Anglada

From: Clive Whittles
Submitted: 3rd July, 2015

Rating:


(2 out of 5)
First of all the pick up from the airport was great. It was on time and the driver was really helpful helping me with luggage. Great start!
next was the car hire, took a while in the queue but not too bad.not sure why I was charged an additional 30+ euros for fuel? Or 35 euros for picking up at 11 o'clock? There was no mention of these on my online booking?

Finally the car. A Toyota auris, not the car I wanted but still it was similar. I was happy until I saw the damage. I mentioned it to the service guy who said it was all logged. But I had nothing on my paperwork to mention the damage.
my concern is that I did not pay for additional insurance as I already had some d Rom a third party provider. If you say I caused the damage I have no evidence to say it was there already.
so I will list it here:
deep scratch to passenger side front bumper.
front passenger side wheel scuffed.
scratches to boot bumper.
rear drivers side bumper coming away from car.
cigarette burns to front passenger seat.

I think that was all but could have been more. I hope I won't be charged anything for this damage!!!


Reply by Malagacar.com

Dear Mr. Donoghue, thanks for contacting us.
a. When the booking was made on March 3rd the term and conditions were accepted. If you read it you will see you had to pay for half a tank of fuel and this is what you did.

b. When the booking was made on March 3rd the term and conditions were accepted. If you read it you will see you had to pay 35 € for late delivery and this is what you paid.

c. The car you ordered was the car you got (Group D2 is a 5 doors diesel car). About the damage you will not be charged. We took note of them.

Regards,
J. Alberto Anglada

From: James Donoghue
Submitted: 1st July, 2015

Rating:


(3 out of 5)
Reliable, cheap, flexible and therefore our solid choice :-)

From: Andreas Rosenberg Simonsen
Submitted: 30th June, 2015

Rating:


(5 out of 5)
We had a car for 2 weeks of Malagacar. We've never had such a hassle free rental. Thanks for everything. We continue renting with Malagacar and recommend you to our friends. Kind regards

From: Andreas Korn
Submitted: 29th June, 2015

Rating:


(5 out of 5)
have used the company several times but last week when I was told the excess insurance was no longer 7euros/day it is now 14euros/day. so I didn't take it and was told the deposit, which was 200euros, now costs 1000euros. as the credit card I gave them did not allow a withdrawal of 1000euros it looked like I was forced to buy the additional insurance! using another card I deposited the 1000euros and hope it will be repaid early next week.

From: Brian Hedley
Submitted: 28th June, 2015

Rating:


(4 out of 5)
This is without doubt the best car hire company. Excellent treat, new clean cars and both the pick up as the return are very good. I hire with Malagacar since 2012 and will be doing so if they keep up the good work.

From: Juan Miguel Cruz
Submitted: 27th June, 2015

Rating:


(5 out of 5)
Next 30 Reviews »

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