Beoordelingen over malagacar.com - Page 1

4.6 von 5.0 gebaseerd op 2307 beoordelingen.

Same as always. Perfect. Clean car, ready and waiting. No fuss returning.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
We really wanted a special car and we got that special car! Always the best service from the most helpful Fran and Carlos. See you soon!
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Hello everyone, I have booked a car with Malagacar a few times to my complete satisfaction. Now friends of ours also wanted to book a car and asked about liability insurance. I asked Malagacar about this and only get evasive answers, e.g. it's private, etc. That can't be the case. Does anyone have a similar experience or information?

Answer from Malagacar.com
Hello, here are our complete terms and conditions, with kind regards!
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Top Team Alois perfect
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Very good car rental company. Fast service, good vehicles. If any problem arises, they respond professionally. I repeat every time.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
We rented a car for 3 days, they gave us a higher category car, Gerardo looked after us and made everything very clear and quick. We had no problems at all. And to return the car super fast, not even 5 minutes and straight to the airport. Thank you very much. If I come back to Malaga I will come back to Malagacar.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
This company is top of top service, quality and price. I visited malaga in october and booked a car at malagacar.com. From the reception to the return no problem, the car is new and clean. The staff was very nice.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
I have been using the service for several years and have never had a problem. I would highlight the simplicity of the service. The best thing is that you don't need a credit card and they don't charge for the refuelling services. Everything very fast. Very happy with the service and will continue to use it.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Have just completed my 18th rental over the last 10-15 years. Once again , a good quality car with easy pick up process, sensible pricing with no hidden extras and very pleasant staff.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Having been disappointed with the standard of service on collection and the quality of the car provided do you have any intention of replying to the emailed comments I made in relation to my booking reference 1303333. The car was nowhere near full on collecting and dropped by an eight within 9km of leaving the garage. I returned the vehicle full as per my VIP contract. The in shop service was not VIP with other people just randomly pushing in to get served. I am planning at least 3 visits next year and would like your feedback regarding the problem’s experienced on my last visit.

malagacar.com answer:

Dear Carl,
 
Thanks for contacting us. We are sorry if you were not happy the last time and the reason why we didn’t answer you before is because this is the first email we receive about the issue.
 
Since this year we have changed the system as we are improving every day so there is just 1 queue for everybody because the waiting time is minimum. Now we are having the customers details in advance in order to expedite the delivery process and this is being a success, said by a percentage of our clients close to 100%.
 
Anyway, I will check if something could have happened when you a picked up the car.
 
About the fuel, we are working with same-same fuel policy and not full-full and this is not new.
 
Regards
 
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (1 von 5)

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