Beoordelingen over malagacar.com - Page 156

Good price, good service! Thank you!

Fantastic service! We arrived at Malaga airport on 16th August for a 10 day holiday. The Malagacar rep met us as we exited the baggage claim area and directed us to the minibus collection point. Initially this looked to be a free for all, but the minibus drivers were ensuring they collected the passengers on a first come, first served basis. (the rep issues you with a sequential number on your paperwork and the drivers adhere to this). The minibus dropped us off at the Malagacar office, which is actually only 2 minutes’ drive from the pickup point. The office staff are very friendly and efficient and those we spoke to, spoke good English too. Malagacar charge for half a tank of fuel (we paid 40 Euros for a Toyota Auris) and you return the car empty. We also took out the full liability cover. We actually booked a group D car but received a group D2 at no extra cost. We had our car with 10 minutes of arriving and completing the paperwork and were on our way to our holiday home.
The return process was easy too. We simply drove into their garage and unloaded our bags. The attendant then took a note of the car's mileage and that was that! The minibus then dropped us back at the airport terminal.
All in all a great experience and far better than some of the larger car rental companies.
You don't even pay anything upfront when you book online.
Thanks again. We'll definitely use Malagacar again.

A very slick service. Arrived Malaga airport on Sat 19 Jul 14 and 30 mins later we had caught the bus, collected our hire car, after filling out the paperwork, and was on the motorway to our apartment. The car was clean with 4000 Ks on the clock. 23 days we returned the car and a malagacar guy used it to drive us to the airport 5 mins later. A great service that we will use again next year.

We rent this year for the first time at malagacar a car for 3 weeks from 26.07.until 16.08.2014, it was perfect, cheap prize for a car peugeot 308,perfect organisation, quickly, and friendly staff, i can only recommend to everybody this company, rendez vous again next year!
Familia Rodriguez

Very good experience

Very easy, fast and cheapest rent car in Malaga.
The bus service to and from airport is perfect.
Try it.
Ciao

I have to say, before travel to Spain, I had read many negative reviews of car hire from Malaga airport. Your service was outstanding. Picked up by the courtesy minibus without waiting, straight in to the office and then given a new car (2000km). The drop off process was so easy. Thank you!

Mike

Regarding Balazs Varga
Submitted: 10th August, 2014
's experience, when is a 'Pay on Arrival' service a 'Pay on Arrival' service and when is it 'Prepayment Required' please?

Response from Malagacar.com:

Dear Mr Johns!
When picking up your car at Malaga Airport where is situated our office, you pay on arrival.
When a client requires a car in a different location (i.e. train station or port) we generally charge a little amount (30 Euros) as we have to send a driver there; so expenses are covered in case of no-show.
Kind regards!

I had never hired a car on the continent before. We had planned a long trip around Anadalucia and went for the company with the best reviews. Getting the minibus to the their garage at a peak landing time could have been better organised, as the queue was chaotic and needed someone to keep an orderly line. All other aspects of the service were excellent. Booking in was clear with clear choices offered about insurance and fuel, the car was perfect for us and the price really low for the market. Driving standards in Andalucia are very good, outside of city rush hours when satnav is essential (we managed with a phone). I recommend malagacar and I recommend touring this part of the world.

By far the best car rental I have used. I have rented cars many times in Spain and Portugal and have always stuck to the big hire companies thinking that they must be better. After reading reviews here I decided to try malagacar.com and I will stick with them in the future. Much quicker service than the others and much friendlier too. Also MUCH cheaper than the big guys. Best of all though was that I unfortunately damaged my rented car on the first night of our holiday. A low wall in a car park in Estepona ( beware of the tight turns into the underground car parks in the Costa del Sol) caused damage to a door and rear wing. I contacted them the next morning and was assured there would be no problem (I had taken out their excess waiver cover for €28 for the week- really glad I did!) and on returning the car yesterday I showed them the damage and again was told it was all okay and not to worry. That peace of mind enabled me to just get on and enjoy the holiday. I will certainly use them again and cannot recommend highly enough. Many thanks and next time I promise I will try hard not to damage your car!