Beoordelingen over malagacar.com - Page 71

4.6 von 5.0 gebaseerd op 2265 beoordelingen.

We have used Malagacar for approx. 7 years now, 2-3 times per year and never had any problems, I ran into a low barrier earlier this year and all costs etc to them were sent to me, a complete breakdown and photos which I needed as I had taken out insurance here for the excess. They took they money from my credit card (as expected) and my insurers paid out without any problems due, I am sure, to the documentation that I received. We will continue to use them as they are always welcoming and helpful.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
We have booked Full-pack insurance and we have paid what was contracted. No damage, no additional petrol costs, no problem.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
bonjour, L'année dernière nous avons loué un véhicule chez vous nous avons été très satisfaits par l'accueil à l'aéroport le chauffeur de la navette et la personne dans vos bureaux ce dernier parlait français c'est bien agréable . Nous avons conseillés votre entreprise à 3 personnes qui ont été très satisfaits Cette année fin septembre nous avons réservé un véhicule , nous avons eu une Mégane ,modèle qui avait bien servi extérieur et intérieur En roulant et en faisant un peu de montagne la voiture n'avançait pas donc nous sommes retournés à Malaga pour changer notre véhicule , pas de difficultés pour l'échange , là nous avons eu une SEAT LEON pas de soucis ,le seul inconvénient celà nous a obligés de faire 100 km pour changer de voiture je reviendrais chez MALAGA CAR sans problèmes mais avec une exigence d'une voiture récente Toujours très satisfaits de l'accueil Ce serait bien aussi de fidéliser vos clients A l'année prochaine
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
First time using Malagacar.com, decided to try, after reading reviews. No problems with any of the process- representative easily identifiable in arrivals lounge, short(ish) walk to transfer point, and few minutes drive to office. Was one of several customers to collect car, but only 5 mins or so wait for rep to become free, and 5 minutes to sort paperwork. No hard sell on additional insurance. Car class as requested (Kia Ceed), and Low mileage (11,000 km). And rather more than the 1/2 tank fuel that was per booking. Trouble free driving, and quick return with only slight delay in transfer back to terminal. I will certainly use again. Thank you Malagacar.com for a hassle and stress free rental!
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Dropped off Seat Alhambra after a weeks hire today. Quick and efficient pick up and same on drop off. Will definately use again and recommend without question. Many thanks
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Zeer goede ervaring met MALAGARCAR.COM. Geboekt via internet en alles klopt. Opgehaald bij het vliegveld, auto stond klaar, schoon en half val met diesel. Prijs totaal was zelf nog goedkoper tov boeken. Ook het inleveren was super voor elkaar. Niet moeilijk doen over een vieze auto, controle op schade was nihil, transfer naar vliegveld ook weer super geregeld. Al met al dus zeer positief. We rede in een BMW 318 diesel voor 6 dagen ongeveer 1000 kilometer voor nog geen €150 inclusief een halve tank diesel!!
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Dear Sir/Madam, I have used your company several times on previous visits to Spain and have always been very happy with the service. However my visit last week was far from satisfactory, I picked up the vehicle a Renault Meganne on the 19th October. It was raining at this time, as I drove along past the San Miguel factory I could not see out of the drivers side of the front window as the windscreen wiper was not clearing the rain away. I got out and checked the wiper to discover it had no edge on the wiper blade!!!Back to your office and without even an apology I was offered another Meganne. Off I drove, this time I got as far as Benelmadena, a warning light came up on the dash with a large symbol of a spanner and tyre pressure warning lights!!! I stopped at a garage and topped up tyre pressures however warning lights still displayed. So back to the depot once again, bearing in mind this was 25 km down the road when the warning light came on. Once again the car was changed without an apology and I was advised this is a usual problem with the Meganne's where the tyre pressure monitor does not recognise a certain tyre!!!!! My third car was a Toyota Auris diesel which performed excellently and my son and myself enjoyed. As I say I have always used your company for the last few trips to Spain, but 2 cars and 2 problems without even an apology is not really acceptable and bearing in mind my apartment was in Manilva these problems caused us a very late arrival to our destination in Spain. I will be returning to Malaga next year, however I am not so sure I will be using malagacar.com after this experience. I look forward to your reply regarding the above. James Hyndman

Reply by Malagacar.com
Dear customer,
 
Thanks for your email. We are really sorry the incident and I will talk with the staff who were working so the customer service for us is vital. About the car, We usually check the cars when this is cleaned but I think My colleague made a mistake and they didn’t check the wiper and about the second Megane this left the office without a light turned on. This light is not a problem with Megane but my colleague is right when said to you the light appear so soon because the air pressure indicator light is really sensitive. When the air pressure changes the minimum, the light appears even if it is turned off from the dashboard of the car.
 
Again, I apologize for what happened on behalf of all staff at malagacar.com.
 
Regards,
J. Alberto Anglada
 
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (2 von 5)
mui bien servicio recomendable tuve problema con el gps y con la presion de neumaticos y con el idioma y no tarde mucho en ser atendido por un chaval de verde llamado emilio que el cual le pregunte su nombre ante la amabilidad y el servicio prestado que me facilito que no solo con todo lo que le pedi y las dudas que tenia me puso la sillita de mi hijo sin haberle preguntado y en lo general todo mui rapido y fluido mui contento seguro que repitire en mis proximas vacaciones
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)

Adres: Av. del Comandante García Morato, 34, 29004 Málaga.
Alle rechten voorbehouden © 2022 malagacar.com - Bardon y Rufo 67 S.L.

MalagaCar.com
EnglishEspañolDeutschNederlandsРусскийFrançais
Online Hulp
Klantlogin
24h Service
Voeg een elektrische scooter aan uw boeking!

Geaccepteerde krediet kaarten