Beoordelingen over malagacar.com - Page 73

Een bedrijf met veel waar voor je geld.

To whom it may concern An official that will be filing in the complaints book. I have never experienced such unprofessional, dishonest and inconsiderate behaviour from a business ever. We have a house in Malaga come here all the time over the years and always rent a cars... mostly from other providers but this time we decided to go with Malaga car... this was a big mistake. At approximately 6.20pm on Friday 5th of April we heard a loud bag in the car and then suddenly the steering wheel was loose and noise coming from the car was extreme. We pulled over as luckily we were close to a car park. Then we called the Malaga car and sent the location as instructed. They said they would send a truck to pick up the car and a taxi to get my husband bring him to Malaga and give us another car and then he would have to drive back... they would come in 20-40mins. Malaga is approx 56mins away from were we are.. so to suggest that we wait around with our child for them to come and then we take 2 hours out of our day to get another car was outrageous. There were 2 other options that should have been placed on the table. 1. A person drives a new car to us and then gets a taxi back to Malaga. 2. The tow truck has a new car on the back and we do an exchange. We paid for the full pack including break down assistance... if we were on a side of a motorway would this have happened with a child? 20-40mins and no taxi or truck turned up. We called again... they said they would be there in 10 mins ... Another 40mins past and still no truck but the taxi was there ... My husband called and said he was leaving as he had been waiting 2 hours in the car by the side of the road. He said if the truck didn't turn up in 10 mins they would have to make other arrangements as my husband has just finished work and yet to eat. At 9pm we got a call that they were there, he had left as he was no sitting in the dark with no food for hours. They then apologised and now suggested that they bring a car to us at our home here today at 9am ....nearly 11pm and still no car. What makes this even worse is that this is our second car we had to exchange on such a short trip. The first had a bolt in the tyre and we had to bring back to Malaga airport to exchange for a new car... again more time we had to waste. Malaga car hire should be ashamed of how it handles business. We have many friends over here and I will ensure no one uses this business. I will also ensure I get a full refund and bill for my husband's hours wasted... should come to a few thousand as he earns a substantial salary. Also social media will know of this horrendous car hire company. We will not let this go as we still have no car on the last day of our holiday. Regards, Deborah Mosley B93239630 CONTRATO: Nº 212162620

Niemand had me gewaarschuwd dat er kosten verbonden waren aan de reis naar Portugal en Gibraltar. Vervolgens werd me 64 euro in rekening gebracht, oftewel 8 euro per dag voor de huurauto in plaats van voor de drie dagen dat we in Portugal verbleven. Pure oplichting.

We hebben in september gehuurd en het was fantastisch, super vriendelijk personeel, de auto wat kan ik zeggen? Fantastisch, ze gaven ons een nieuwe ford 9 zitter en ook automaat. In september doen we het weer, ze zullen de standaard zeker niet verlagen. We huren meestal elke keer als we naar Spanje gaan, het enige negatieve is dat je alleen in Malaga bent.

In mijn inmiddels redelijk lange leven heb ik veel auto’s gehuurd bij verschillende verhuurders. Bij MALAGACAR.COM had met afstand de beste ervaring ooit. Een concurrerende prijs, een GLOEDnieuwe auto, dus km stand 0, en toen we eerder terugvlogen dan gepland kreeg ik per dag hetzelfde bedrag -ongevraagd- terug op mijn rekening als eerder betaald. Het inleveren verliep snel en vlekkeloos, evenals de transfer naar de luchthaven. Complimenten!!!

Zeer aangename verrassing. Zeer efficiënt, snelle ontvangst en teruggave van de auto! Onberispelijke service en auto. Zou het aanbevelen. Zeer goede prijs-kwaliteitverhouding

De beste autoverhuur in Malaga waarmee we te maken hebben gehad. Geen problemen.

Ik heb ze ongeveer 30 keer gebruikt en ze hebben me nog nooit teleurgesteld!

Heel goed!!!

Ik heb er wel 20 keer of meer gehuurd. Altijd de beste auto en service. Topcijfer. Jammer dat er geen aanbod is voor lange termijn huurders.