Avis à propos de MalagaCar.com - Page 164

It was the first time we have rented a car in Malagacar.com because of the good reviews. Everything has been perfect. Friendly staff, great service, fast transaction. Everything worked perfectly, we will repeat!

:-)
I have no objections.

Not only the best car rental in Spain but I would say anywhere that I have experienced. After having our rental car damaged in a carpark and 2 days later broken into by breaking a glass, it took one phone call and there was another car waiting for us. No hastle, no arguments but just pure good old fashioned QUALITY SERVICE.Thank you Malagacars.com for providing a five star service. We have already recommended you to many of our friends.

Dear Sir/Madam

Thank you for all this information. I have been very impressed with your website and the ease of booking my car. I have booked with you in the past as have friends I have travelled with on some occasions. Well done.

Kind regards.

James Holyfield MBE

Malagacar had a good offer for me and has a good service in general. However what surprised me is the fact that there is no default signed disclaimer that dismissed me for extra charges after returning the car. We had to ask twice at the desk before they gave us. Despite that, next time I’ll rent here again!

We have opted for Malagacar due to the many positive reviews and the good price and we have had a very good experience. The process was quick and without problems. They responded very quickly to our emails. The transfer from the airport to the office is less than 2 minutes. We had to wait about 15 minutes as there had arrived several clients and not all desks (maximum 6) were occupied. It was no problem. On the way back we were taken without delay to the airport. Perfect!

The car (Opel Corsa) was almost new (18.000km), very clean and in excellent conditions. Certainly the company wins something with the fuel policy as we do not leave the tank without gas, but this can be calculated in advance in the total price (with 8 litres of fuel remaining about 12 €). Customers who do not drive much certainly benefit from the half tank policy. The extra insurance for wheels, glass etc. is optional but not required; this time I it hired because I could not evaluate the conditions of Andalusian roads. Generally, the risk seems manageable, and maybe next time I´d do without. As in September we fly back to Malaga, we´ll rent again with Malagacar.

It was an easy booking process, and the collection of the car was rapid, and included being shown the car by friendly member of staff. The car was clean and well prepared, and we had no problems with it for the month that we used it. The return process was also slick, and our deposit was returned immediately. Malagacar ticked all the boxes for us, so we just about to make a booking for our next trip to Spain.

Hired car for 4 days long UK bank holiday weekend ... Very good experience .. fast pick up and drop off service, friendly staff, well maintained cars etc etc ... will definitely use this company again ...

24/7h services at Malaga airport IS NOT TRUE!!!
I had flight at 6AM and the garagw was closed!! They didn't tell me anything when I get the car!! The risk was to lose the flight but fortunately a close car rental gave me a lift till the airport. I left the car out the garage and key into post...it's a misleading advertising!!


Response from Malagacar.com
Dear customer,

Thanks for your email. 24/7 h is true and this can be said by all our customers. I cannot find you by your email address. Please let me know your booking number, customer number or contract. I like to see what happened.

Regards,
Alberto

We travel quite a bit in North America and Europe. Travel is always an adventure and sometimes things happen that are not always nice. We had an incident with a large truck going the wrong way on a narrow one way street. Malagacar was contacted, within one half hour they had a tow truck and a taxi there for us. We were 70 kilometers from their office. The taxi took us to their office and in less than 15 minutes we were on our way with another car. I cannot say enough about this company. Friendly, professional staff, great vehicles, and a fast efficient operation with great prices. I recommend this company to all car renters.