Beoordelingen over malagacar.com - Page 143

I have used most car hire companies operating at Malaga airport, some are ok and a few have cars which should not be on the road. Decided to try malagacar two years ago and not used any other since. The service is excellent, the cars are well maintained and the prices very competitive. Sometimes there is a wait at the pickup point but on return they drive you to the airport terminal in the hire car if the courtesy bus is not at the depot - brilliant. Would definitely recommend

We rented a car during Easter; very economical price, service, care, friendliness all unbeatable. The only downside is the subject of tank half full / empty, but in the end is less important, since the service is so good that it makes you forget that detail.

Market Leader on the Costa, quality cars, upgrades where possible, speedy pick up and return service to the airport and competitive prices, a business that cares about its customers.......

excellent

It is a good company where the friendly staff is a strong point, besides the efficiency and speed. The only weak point is the idea of returning the car with an empty tank. This method forces the customer to spend uselessly fuel, or bear with the alarm of the nearly empty deposit, which joins the stress of losing the plane and you end up putting fuel again which means savings for the company and the rental price is not that interesting.

Picked up the car on the 8th April for 6 days...
Reading a selection of reviews before booking, I had hoped for a smooth transfer from the pick-up point to the depot.
This was not the case with many customers and their cases hustling to get on to the mini buses.
Why not issue tickets (at busy times) so that once ticked off by the guy in the airport building, people can be transported in order rather than the mad scrum and chaos that we experienced.

The check in at your depot, car and return (again via minibus) were fine.

Response from Malagacar.com:

Dear customer,
Thanks for your email. Our main concern is the customer service. You arrived in peak time with other 26 families. We are working really hard to do the best for you and we consider issuing tickets as you are right and not everyone knows how to wait their turn.
Regards,
J. Alberto Anglada

Hired a KA for a quick 5 day visit 17th April. Supplied with a Seat 4dr Diesel no extra charge! Fantastic, service with a smile, even though they were very busy. Been using them for years, cannot be beaten on service or prices.

I have used Malagacar.com for some over 8 years now and must use them nearly every month of the year, and would like to say a big thank you on great service and great value in car rentals. I have recommended your firm to friends and family and everyone has said what a great experience and would all use your company again. I have never looked at another hire company.

We visit Spain often and used to use various car hire companies until we used Malagacar.com. Since then we always use them. Excellent service. Once my husband's house keys fell out of his jacket into the car when they transferred us to the airport. In panic we phoned them. They found the keys immediately and within 5 minutes they had brought them to us at the airport. They are really superb in every way - and friendly with it :-)

Used this company last week and can say we were thrilled with it. Very competent staff, friendly, helpful, and they upgraded us to a bigger car at no extra cost. Someone was waiting at arrivals for us and directed us to just outside the airport where we met driver who took us the few minutes to their office. On the way back we returned car to the office as it was en route for us and someone drove us straight away to departures. All in all a great choice for car rental.