Beoordelingen over malagacar.com - Page 37

4.6 von 5.0 gebaseerd op 2289 beoordelingen.

Wederom een fantastische ervaring met Malagacar. Super service, snel afgehandeld. Saludes de Hollanda
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Excellent. Hassle free and totally reasonable approach (no haggling about small scratches for example). Definitely recommend and will definitely use again.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Je suis très déçu car le loueur m'a prélevé 29,70€ après restitution du véhicule sans aucune raison valable Aucun accro sur le véhicule Véhicule rendu propre après un passage au nettoyeur haute pression Carburant au même niveau qu'à la prise en charge Malgré diverses relances par mail, aucun retour du service commercial C'est inacceptable Je déconseille ce loueur

Reply by Malagacar.com
Dear customer,
 Thanks for your email. After study your case I must admit we made a mistake. When you collected the car, my colleague left a note the car was collected by you with a full tank of fuel and you returned it with half a tank but I can see the car was collected half. We have just refundeed you the amount of 29,70 €.
Please accept our apologies. 
Regards
J. Alberto Anglada
 
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (1 von 5)
 With full insurance, everything went on and off as fast as possible. This kind of administration entices you to rent a car. The Kia worked flawlessly. I was very satisfied.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Flew with Ryanair who emailed links to. Artois car rental sites offering rental at 2€ a day. After trawling through them and numerous associated bad reviews went to Malagacar.com based on a recommendation. Glad we did. Full package with VIP check in worked out less for 2 weeks than the others after you took into account all their extra add on costs. Seat Leon was brilliant. Took all our cases and golf clubs and even though we used it every day, we only got though half a tank of fuel. Taxi from airport to Estepona is about 100€ each way and car hire was 270€ all in, so car hire worked out at 70€ ! Pick up and drop off was quick and efficient and staff welcoming and helpful and no hidden or post hire charges. Have booked again for 4 weeks in Feb.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Their Complaints process is like talking to a brick wall. I have a written copy of my contract they are ignoring so they can charge me an additional amount. I’ve sent them a copy but they ignore it.

Reply by Malagacar.com
Dear customer,

You sent an email day before yesterday at 13:05 and 5 hours later we answered you and again yesterday at 11:29 you sent an email and 11 hours later my colleagues answered you again. You were charged because the car was returned with less fuel.

Regards,
J. Alberto Anglada

 
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (1 von 5)
You get what you pay for and Malagacar were excellent. My first time with them but will definitely go back. Courteous staff, good cars and great service. Many thanks
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
I have used Malagacar four times so far over the past two years and will continue to use them for every rental. Yes there are the ‘cheap’ companies out there but what you see is not what you pay. I know exactly from the beginning what I am going to pay, which includes fuel and rescue, should that ever be the case, in the comfort pack and there are no gimmicks or hard sell. For a trustworthy all round company they are extremely competitive and quick - no waiting for hours in a hot airport! I can honestly say you can hire from this company without worrying you are going to be ripped off when you get home. They are offsite but the courtesy bus is approx a minute from their service counter. The staff are very friendly and helpful too!!
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
I will continue to use malaga cars.com as over many years I have never had any problems. Polite efficient staff easy check in and out. Would advise customers to take full package offered as you will have no worries during hire. This is a personal choice but well worth the extra and is still cheaper than other car hir in malaga. Keep up the good service yours David Blakeway
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
This is the second year we have used this company. We always get the gold package. Staff very friendly and helpful. Had a problem with the 12v supply so could not use my Satnav pointed this out and was given a replacement car straight away. Will definitely be using them again next year again
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)

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