Beoordelingen over malagacar.com - Page 97

Booked a C class car for 26th March 2017 for 8 days. Very satisfied with the whole process. The shuttle was rapid, the staff were very helpful and efficient, the pickup and dropoff of the car was very fast and the Corsa car was good. I took the web rate to include breakdown cover and half-half fuel. I have no hesitation in highly recommending this company and will definitely be using them again.

2nd rental from them. 1st was 7 years ago! But I was still on their system. Negatives - Took a while to find the meet and greet, a bit of a trek to the shuttle bus and an hour wait to get to the desk to complete paper work. Positives - because i wasn't changing anything on my booking I was serviced and had the keys in my hand within 5 minutes. New, clean and tidy car. Malaga Car had no issues with using my own car hire excess insurance policy or our own car seat. No mircoscopic inspection of vehicle when I brought it back. The secure Charge to my credit card (because I used my own excess cover) was lifted off my card within 48 hours. Other Stuff - Café next to the off airport location for the family to relax and refresh whilst I waited and loaded up the car Having had the experienced the rest I now have MalagaCar down as the best yet and have a car booked again for a month. Happy customer but dropped to 4stars for the queue and the faff. But a faff that I am happy to tolerate.

Reply by Malagacar.com

Dear customer,
Thanks for your words. I can see you have a booking for next Monday. Since the last time you rented with us (a year ago) the shuttle bus service has been improved. We have a person in the tunnel so the process is quick and better.
Regards
J. Alberto Anglada

 

I've booked a compact car Ford Focus or Renault Megan and got a shity KIA Ceed in really bad condition, no power, someone was smoking in that car before I've got it, so it was a real horor. I'll never ever book a car at malagacar.com again- The price in the Easter Week was extremly high. Sorry guys, but it was a desaster.

Reply by Malagacar.com
Dear customer,
 
We are sorry you were not happy with the car but you received the car requested, a medium size 5 doors car. We can understand you are not happy if you receive a smaller car like a Kia Rio but this is not the case. You were 4 people with luggage for 9 days so the best option had been a Renault Scenic or a similar MPV car. About the power, the car is a 100 HP so is not a slow car. About the smell, we are sorry so I will check who moved the car before was rented by you.
 Regards,
 J. Alberto Anglada
 

Excellent service. We were rented little Toyota for 14 days in January. We got clean and reliable car and all the trip were just perfect. Very polite staff and also very good half-empty fuel policy. Thanks, and see You next year in January. Best regards.

I had a great experience with Malaga Car. I hired a Zafira for 21 days in February and the price was very competitive. I would recommend that customers take the insurance package for peace of mind (which is very competitively priced) as Spanish drivers are not the best at parking cars! The return of the hired car was very easy and the shuttle bus to the airport operates virtually non-stop. I would definitely hire a car from MalagaCar again.

just booked for the 8 th time . very pleased . people very friendly

Ich habe heute zum siebten mal (Buchungs Nr.784396) innerhalb von 1,5 Jahren bei Ihnen ein Auto gebucht. Ich bin bisher sehr zufrieden gewesen. Aber beim letzten mal hatte ich auch einen Opel Corsa gebucht, der sehr von außen verkratzt und von innen unsauber und versifft war.Zudem hatte das Fahrzeug schon über 50000 km. gelaufen. Ich bitte sie doch, mir am 30.Mai ein besseres Fahrzeug zu übergeben, damit sie weiterhin einen zufriedenen Kunden haben.

Antwort von Malagacar.com

Sehr geehrter Kunde, danke für Ihren Kommentar. Ich habe eine Notiz im System gemacht und wir werden versuchen, Ihnen immer ein so neues Auto wie möglich (niedrige Kilometerzahl) zu geben, wie den Seat Ibiza den Sie im Januar hatten.

Mit freundlichen Grüßen,
Alberto

 

Tres bonne adresse de location. Malagacar est tres professionnel, serieuse, je viens de louer une voiture de tourisme de moins de 10000 kms, propre pendant 7 jours..location pas onereuse, caution rendue 2 jours apres le retour du vehicule. Societe digne de confiance. Transfert agence aeroport et inversement sans frais. Je renouvellerais cette experience sans aucun doute avec malagacar. Merci pour votre professionnalisme.

Hi, guys! You're the best! Nice to rent a car at your agency. I hope to visit Malaga again and use your service.

I am about to book for my 10th time. Each time has been problem free with good cars at a great price. Friendly service too!