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Beoordelingen over malagacar.com - Page 97

4.6 von 5.0 gebaseerd op 1599 beoordelingen.

I can say that you won't find a better company to deal with in my opinion. We book every year and their half tank petrol saves money.
Van: Murray
Geplaatst: 06/12/2013
Rating: (5 von 5)
I can assure that Malagacar is one of the most reliable and cheap companies on the Costa del sol
Van: Jose Luis Gomez
Geplaatst: 06/12/2013
Rating: (5 von 5)
During our vacation in September we rented for the first time from Malagacar.com on recommendation. Outcome: All great! We are very happy with the service. Due to a flight early in the morning we had to return the car at 5 in the morning. The employee was at the door at 5 to 5 am. The 25 euro supplement for the return out of hours was also acceptable. The arrangement of gasoline is correct, returning the car as empty as possible. Unlike other providers they do not charge horrendous prices for the full tank. For the upcoming holidays in Malaga only this company! Thank you!
Van: Herbert Ranter
Geplaatst: 02/12/2013
Rating: (5 von 5)
We have rented in November for the third time with Malagacar.
1. We have always received an almost new and well maintained car.
2. Good service at the airport, they drove us back to the terminal in the rental car
3. Very cheap prices
Conclusion: Highly recommended, we are back in January.
Van: Heinz Otto Schmitter
Geplaatst: 28/11/2013
Rating: (5 von 5)
I must admit that as a frequent user of Malagacar I was very disappointed the last time that I used your services.
I was given a car that after driving some 100 kms found out that it had a problem with its central locking system.
After locking the car I found out that I was unable to gain access once again using the remote. So I then tried opening it with the cars actual key....this did not work either.
So I proceed by taxi to buy a replacement battery .....this did not solve the problem so I rang to you.

I was told that I should bring the car back to you and I would be given a replacement.
When I asked how I could access a locked car so as to be able to drive the 100km to you, I was told to use a key to the back hatch, climb through it a 'gain control' of the car again.

This I did...its not easy at 58 years old.

I then drove back to you with my 'damaged' vehicle.

On arrival I was told that the central locking malfunction was a common fault with this specific type of car, and that the reason the normal key did not work was due to so many people trying to break into it and thereby damaging the lock.
Access by your people to the car was gained by them kicking the sh*t out of the drivers door.(I do not think that if I would have used this method of access during my rental period you would have been happy with the result.
I was given a replacement vehicle, with what I would call a minimal compensation in petrol for my trip back to you, not to mention the time used.

To conclude I have always been more than happy with your service, which indeed I have also complemented you on (see earlier testimonials). But you must take the good the bad.
I will be arriving again soon and looking forward to your usual 5 star experience.


Response from Malagacar.com
Dear Mr. Brunton,

Thanks for your email. Your review is really appreciated by us and you can be assured that we are working hard to improve and offer the best service every day. For next the time, you will be as happy as before. I don’t know why you were told that the central locking malfunction is common fault with Fiat Panda car, as this is not correct. I will talk with the staff about this incident.

Regards,
Alberto
Van: Adrian Brunton
Geplaatst: 27/11/2013
Rating: (2 von 5)
Impeccable service at the airport, new car, great value for the money! Unbeatable!
Van: Romina
Geplaatst: 26/11/2013
Rating: (5 von 5)
Compliments for your service, prices and car.
Everything was perfect. We hired a car for 4 weeks. We did not have any problem at all. The shuttle service at the airport was perfect. Our car was a Fiat Punto. Almost brand new.
The pick up at the office was without any problems. The only thing we did not know, that we had to pay a deposit. But that was not a problem at all, when we delivered the car at Friday; the deposit was refunded the next day on our credit card.

I can recommend Malagacar.com. The best car hire we ever had at Malaga airport.
We will be glad to hire with you again.

Greet Wassenaar and Anton Bruin
The Netherlands
Van: Grietje Wassenaar
Geplaatst: 24/11/2013
Rating: (5 von 5)
Extremely professional, friendly, great value and excellent English for those of us with little or no Spanish. Fabulous service all round. We will certainly us you again. Many thanks.
Van: Des Harvey
Geplaatst: 17/11/2013
Rating: (5 von 5)
From 09-16 Nov 2013 we rented a car.
I never rented a car before and this was a super experience. Super-fast service at the airport taken by shuttle bus to the company 1 min drive. In not more than 10 min we get the car super-fast arranged. Very quick service.
we take the extra insurance so we had no further risk of....the gas tank is half full perfect and nice priced also. All by all very polite people at malagacar. Good prices and very good and speed help. After 1 week we drive back and we deliver the car and in 5 min we were back at the airport we went drive with somebody from malagacar took us to the airport in our rental car and put us there.
thanx for the super help and service.
So if you want to rent do it and do hasten its only 1 min drive from the airport super support
Van: Ed Heeren
Geplaatst: 17/11/2013
Rating: (5 von 5)
Highly recommended!
Extremely low prices.
Absolutely problem-free transaction.
Just great!
Van: Jürgen Lankers
Geplaatst: 14/11/2013
Rating: (5 von 5)

Adres: Av. del Comandante García Morato, 34, 29004 Málaga.
Tel: +34 952 17 60 30. E-mail: info@malagacar.com.
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