Beoordelingen over malagacar.com - Page 98

4.6 von 5.0 gebaseerd op 2184 beoordelingen.

Excellent service every time, quick and easy. I'm a long time customer and find that it gets easier and easier

Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Why do you need to introduce a bronze, silver, gold, platinum, vip, super vip systems into a hereto well functioning and respected car rental company that is doing so well? I was so disappointed the last time (March) I came in to your office to see all the distinctive areas for "special customers". Let's keep hold of the old fashioned ideas of service for all, and leave the "Snob Class" out of it. After all they should be able to have a chauffer waiting for them at the terminal. Best regards Adrian Brunton
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Every aspect of dealing with Malagacar.com is excellent! The decision to reward loyalty with increasing discounts takes Customer Service to a new level - just brilliant !!
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Since 2012, I must have rented a car for about 7 times with Malagacar. I never have experienced any problem with them. The bus shuttle is very convenient, and when returning the car, they take you back to the airport quite fast (with bus or your rental car). I never had to wait more than maximum 10 minutes to get my car and return is even faster. The cars are recent, mostly clean and in good working order. Sometimes you even get a free upgrade.. ;) ;) Important as well: Unless other companies at Malaga Airport, you are charged with additional fuel costs. (Once I rented a car at R..ordc.. in Malaga Airport, and I can guarantee you: once and never more! I got charged approx for an extra 25€ just to fill up the car!) At Malagacar you just pay for a half tank, and you can bring it back empty. So, no complaints at all, no remarks at all? Yes, only one remark concerning that half tank system. No one (with some common sense) will bring back the car with a complete empty tank, taking the risk to have a break down going back to the airport. So they are always on the winners side at Malagacar. But I prefer to "offer" Malagacar that small fuel amount than to get ripped off by having to pay "fuel charges" plus the fuel itself. Otherwise: All perfect. In a couple of weeks I have a new car rental in Malaga. Guess at what company I did my reservation again... You are Right ;) Why change a winning team?
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Excellent car hire company. Have used Malagacar.com 4 times now, and have been highly impressed by the quality of the service and cars. No hidden surprises,honest and upfront insurance details, and very fair fuel policy. My congratulations to Alberto Anglada for running an excellent team. Thanks! Alan Walker
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)

Buen servicio en general. Hago este feedback para que mejoren en la recogida del coche. Esperé una cola de 1 hora ya que había muchos clientes y sólo 2 mostradores abiertos!!

 

Respuesta de Malagacar.com

Buenas tardes Verónica,

Gracias por su comentario el cual es realmente importante para nosotros. Sentimos que tuviese que esperar a la recogida del vehículo. Somos conscientes de ello pues otros 2 compañeros tuvieron un retraso con entregas en la costa.

Sentimos lo ocurrido.

Saludos,

J. Alberto Anglada

Van:
Geplaatst:
Web: MalagaCar.com
Rating: (4 von 5)
Absolutely fabulous service yet again. Thank you.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
Habe schon so oft bei malagacar Autos gebucht. War immer problemlos und sicher. Bin sehr zufrieden. Bekommt man als treue Kunde auch mal eine Gutschein-Code? Viel Dank!

Response by Malagacar
Hallo Herr Rudnik!

Mit unserem neuen Treueprogramm erhalten Sie erhöhten Rabatt auf jede Buchung. Bitte werfen Sie einen Blick in unseren Newsletter. Bitte buchen Sie immer mit Ihrem Kundenlogin. Der Rabatt wird dann automatisch je nach Anzahl der abgeschlossenen Buchungen berechnet.

Beantragen Sie Ihr Kundenlogin bei diesem Link:
http://www.malagacar.com/password_help_de.html

Den Gutschein Code erhalten Sie über Facebook.

Mit freundlichen Grüßen,
Malagacar.com
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)
During 2015 & 2016 I have frequently rented at Malagacar.com (always on the "full insurance" basis): excellent & quick service (in / out), spotless cars, no surprises. In comparison to the big international players, which I used before, the price/quality is excellent.
Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)

Sehr geehrte Damen und Herren, auch ich miete schon seit einigen Jahren das Fahrzeug für unseren Urlaub immer bei Ihnen. In 2 Wochen bin ich wieder da und habe bei Ihnen Reserviert. Bisher ist Ihr Service immer ERSTER KLASSE freundliches Personal, schnelle Abfertigung Autos guter Zustand und für mich die besten Preise die es gibt . Allerdings sehe ich in vielen Bewertungen die Beschwerden über die lange Wartezeit bis der Bus zum Abholen kommt. Ich habe jetzt die Full Pack Rate gebucht die folgendes beinhaltet full-pack rate includes Half-half fuel policy Priority check-in with express pick-up & return service Fully comprehensive insurance WITHOUT EXCESS FREE additional driver Free cancellations & amendments Unlimited mileage VAT included The vehicle will be delivered with half a tank of fuel and you will have to return it alike. If you don't return the vehicle with half a tank of fuel, you will be charged the missing amount of fuel. Ich hoffe ich dieser Express Pick Up findet statt Mit freundlichen Grüßen Lothar Huth

Response by Malagacar.com

 

Hallo Herr Huth! Der “Express pick-up” bezieht sich auf die Abholung das Autos in unseren Büros und nicht des Kunden am Flughafen.

Mit freundlichen Grüßen,

Malagacar.com

 

 

Van:
Geplaatst:
Web: MalagaCar.com
Rating: (5 von 5)

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