We have just returned from a 10 day holiday in Spain - we returned the car on the 20/06. We cannot fault Malagacar.com at all, from the moment we arrived at the airport it was clear to spot the rep who gave us clear instructions where to find the minibus. There was a slight delay in waiting for the minibus but then two came at once and it was easy to get on without people charging, or any concern that we wouldn?t get on together. When we arrived the staff were pleasant and we weren't forced to take the additional insurance. We paid a premium which has, as promised, been refunded back to us. We got given a 5-door Corsa with only 2000 km on the clock.
When we returned the car we took the minibus back. The turnaround was so quick, we cannot fault it.
Honestly, we couldn't have asked for much more.
De: Craig E
Perfect! With this word would suffice. However, I would like to write some words.
We have rented this year for the first time from Malagacar.com and are 100% satisfied. For a very accessible price, on arrival we were given an Opel Corsa with only 900 kilometres on the clock! The pick-up service was fast and without problems. The shuttle bus came a few minutes later and took us in about 2 minutes to the office of Malagacar.com. Actually we could also have come walking, as the office is situated nearby.
And also returning the car was completely without complications. The penultimate day of our holiday we had a puncture and hoped to find a spare tire in the car. The car had a spare tire in perfect condition and all necessary tools to change the tire! Soon we finished changing tires and we could continue our journey.
Having hired the additional insurance for wheels, glass and the underside of the car, the breakdown was of no cost for us and the return of the car took no more than 5 minutes!
Definitely, we will rent again next year with Malagacar.com!
Many greetings to the fantastic team.
De: Hans B
Just wanted to say thanks for recent car hire
Friendly and helpful staff
De: Stewart Risk
Before choosing a car rental company I read a lot of positive comments about Malagacar.com
Selection can be only one :) I was not disappointed :).
Everything went very smoothly, minimum formalities. The car was almost new, fully functional.
We recommend renting from Malagacar.com :)
Surely you will be satisfied!
De: Maciek Pomykala
I have booked Malagacar.com for the past two years and have found them excellent to deal with. They meet you at the airport and direct you to their waiting mini-bus and take you the five minutes to their offices, where you can collect your car and be on the way, and all whilst most other travellers are still at the airport queuing for a taxi! The cars are perfect, the prices are very reasonable, and the customer service is excellent. I needed to make two bookings last year, as friends were joining us for the second week, and there were a lot of queries back and forth concerning the second booking, and the staff were excellent and courteous in all their dealing with me. I would have no hesitation in recommending malagacar.com.
De: Mary White
I have used Malagacar.com four times and each time has been a pleasure. An impressively run outfit and always very cheap compared to all the rest.
The 5 stars is genuinely deserved.
De: Paul Jones
Really disappointed to have no one waiting at arrivals when we arrived and then after being directed to the bus stop by another car hire company was met by a representative who made us wait for another 15 minutes (meaning now an hour after landing) to collect other passengers. Hoping the actual at collection will be easier.
De: Polly Metcalfe
I have been hiring with MalagaCar.com for two years now and can confirm that the service is excellent!
This time round I had to reschedule my trip due to work circumstances. The booking was pushed back a week at no additional charge. This is a level of customer service one can only dream about.
I definitely recommend this company.
Due to the strike in France we were and are not able to travel to Malaga this week.
Yesterday morning I had to cancel the booking. Later that day I called you that there was a small chance that we would arrive in Malaga later so I made a new reservation.
But also this flight to Malaga was cancelled so I would also like to cancel this reservation.
Sorry for the inconvenience and best regards,
Ed de Heer
Reply from Malagacar.com
Thanks for your email. The booking is cancelled. We should be pleased to help you in the future.
J. Alberto Anglada
Thanks for your great service!!
If we travel to Malaga in the future we will surely book our car with you.
De: Ed De Heer
We hired a car from you between the 3 and 10 June for our family holiday. We were quite anxious and didn't know what to expect after reading lots of negative reviews about car hire in Spain. However we didn't need to be. We were met at Malaga airport by a man in a bright orange shirt, directed to a mini bus which took us over to your offices almost immediately. My husband completed all the paperwork in a matter of minutes so I'm sure we were in our car and on our way to our apartment whilst other people were still in the massive queues we saw at the main car hire desks at the airport. We were thrilled to be upgraded and got a lovely car which had lots of room for all of us. We did indeed have half a tank of fuel as promised which lasted us all week. When we returned the car we didn't even get out, a man came to us and drove us straight over to the airport. We were very impressed and I would highly recommend malagacar.com.
De: Kerry Endsor