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Отзывы Malagacar.com - Page 41

4.6 из 5.0 На основании 1550 обзоров.

Time to book a rental car from my trip to Spain. Must call Malagacar for the best service in car hire in Spain. I have had my car from them for many many years nice people, nice clean reliable and new cars, collect from and deliver to terminal, and best of all good prices and hidden charges. No point looking to anyone else!!
От: Graham Faxon
Отправлено: 24/03/2016
Оценка: (5 из 5)
Excellent Company. Easy, stress free car rental. No hidden costs or 'dodgy' dealing. Quick transfer from airport to their depot only a few minutes away and same in reverse at end of the rental. Only criticism, as with another reviewer, is that on arrival at the very busy arrivals hall, I wandered around like a lost soul for quite a while trying to find the rep before a competitors company rep eventually kindly pointed out the Malaga Car rep who was too intent on chattering to a friend to think about holding the company board up for me to see. Had I been a previous customer I would have recognised her uniform but as a first timer I was a little frustrated. No other criticisms though. Would certainly use again.
От: Alex Anderson
Отправлено: 23/03/2016
Оценка: (5 из 5)

I have used your company for many years never any problem I would not think of using anyone else.. I just wish the pick up at airport was more organised people just push past and jump queue whenever they see your mini van coming .. regards john

От: John Ali
Отправлено: 23/03/2016
Оценка: (5 из 5)
Excellent service at a very competitive price. Will use again and happily recommend friends and family to do likewise.
От: Brian Campbell
Отправлено: 22/03/2016
Оценка: (5 из 5)
Thank-you malagacar for an easy and straightforward rental experience. I took the full insurance option and it was great to rent with no hidden costs. Thank-you for my upgrade! I would happily rent again with malagacar.
От: Jacqueline Hope
Отправлено: 21/03/2016
Оценка: (5 из 5)
I used malagacar rental 3 times already every time I come to Malaga. I am always happy with the new car and service they offer, no hidden costs, a very reliable company better than other rentals with hidden extra costs. I certainly recommend it and will use it next time I fly to Malaga to stay in my holiday apartment.
От: Goloubnitchaia
Отправлено: 20/03/2016
Оценка: (5 из 5)
We recently used Malagacar.com for first time . Met at airport by courteous and efficient representative - all paperwork ready and no unpleasant surprises and we were on the road 30 minutes later.Great service, quality car - will definitely use them again. Brendan (Ireland)
От: Brendan Lynch
Отправлено: 16/03/2016
Оценка: (5 из 5)
We have now used malagacars many times as the service they provide is of a very high standard. The staff are helpful, friendly and courteous. The cars are always clean and tidy and ready for collection.The terms and conditions of the service compare very favourably with other companies. We have no hesitation in recommending malagacars. We will of course be using your company again in the future.
От: Trevor Ledger
Отправлено: 14/03/2016
Оценка: (5 из 5)
Sir I rent from you every month and I cannot thank you enough new cars the staff are really great, and I would recommend you to everybody thanks for doing a great job.
От: Stephen Brown
Отправлено: 13/03/2016
Оценка: (5 из 5)

They claim No Fuel Ripoff. Not true. I carefully brought the car back with appreciably more than the half tank they gave me and still they put the whole amount on my credit card without telling me. Also the pick up from the airport was absolute chaos and the queues at the office were very long and being dealt with with all the customer attention of a benefits office. Rubbish. Dishonest or incompetent or both. Avoid.

 

Reply by Malagacar.com

Dear Mr. Doyle,

We are really sorry for this incident and the amount of 37,80 € will be refunded to your credit card. We claim "No fuel Rip off" and this is true.

When you made the booking there was a technical error that didn't display the different rate packs we offer, so your reservation was registered as “Basic pack” in our system, meaning that the fuel must be paid in advance and return the car empty. When you called on Saturday, my colleague Miguel saw the basic pack was applied to your booking, so there shouldn't be any refund for unused fuel, but I've checked the system and I can see that you were not offered the different packs (please have a look at your booking confirmation), so I understand the reason you were confused and brought the car with fuel.

Please accept our apologies.

Regards, MalagaCar.com

От: Raphael Doyle
Отправлено: 12/03/2016
Оценка: (1 из 5)

Адрес: Av. del Comandante García Morato, 34, 29004 Málaga.
Телефон: +34 952 17 60 30. Эл. адрес: info@malagacar.com.
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