Opiniones sobre MalagaCar.com - Page 84

Servicio de alquiler muy serio. Una lanzadera nos esperaba a nuestra llegada al aeropuerto para recoger el vehículo y lo mismo para el viaje de vuelta, lo cual fue muy de agradecer. Sin esperas, todo perfecto. Lo recomiendo al 100%.

Recomiendo encarecidamente esta agencia de alquiler. Personal de primera. Coche perfecto. Rapidez en la recogida y devolución del vehículo. Excelente relación calidad-precio.

Una empresa con una excelente relación calidad-precio.

To whom it may concern An official that will be filing in the complaints book. I have never experienced such unprofessional, dishonest and inconsiderate behaviour from a business ever. We have a house in Malaga come here all the time over the years and always rent a cars... mostly from other providers but this time we decided to go with Malaga car... this was a big mistake. At approximately 6.20pm on Friday 5th of April we heard a loud bag in the car and then suddenly the steering wheel was loose and noise coming from the car was extreme. We pulled over as luckily we were close to a car park. Then we called the Malaga car and sent the location as instructed. They said they would send a truck to pick up the car and a taxi to get my husband bring him to Malaga and give us another car and then he would have to drive back... they would come in 20-40mins. Malaga is approx 56mins away from were we are.. so to suggest that we wait around with our child for them to come and then we take 2 hours out of our day to get another car was outrageous. There were 2 other options that should have been placed on the table. 1. A person drives a new car to us and then gets a taxi back to Malaga. 2. The tow truck has a new car on the back and we do an exchange. We paid for the full pack including break down assistance... if we were on a side of a motorway would this have happened with a child? 20-40mins and no taxi or truck turned up. We called again... they said they would be there in 10 mins ... Another 40mins past and still no truck but the taxi was there ... My husband called and said he was leaving as he had been waiting 2 hours in the car by the side of the road. He said if the truck didn't turn up in 10 mins they would have to make other arrangements as my husband has just finished work and yet to eat. At 9pm we got a call that they were there, he had left as he was no sitting in the dark with no food for hours. They then apologised and now suggested that they bring a car to us at our home here today at 9am ....nearly 11pm and still no car. What makes this even worse is that this is our second car we had to exchange on such a short trip. The first had a bolt in the tyre and we had to bring back to Malaga airport to exchange for a new car... again more time we had to waste. Malaga car hire should be ashamed of how it handles business. We have many friends over here and I will ensure no one uses this business. I will also ensure I get a full refund and bill for my husband's hours wasted... should come to a few thousand as he earns a substantial salary. Also social media will know of this horrendous car hire company. We will not let this go as we still have no car on the last day of our holiday. Regards, Deborah Mosley B93239630 CONTRATO: Nº 212162620

Nadie me avisó de que había un cargo adicional por ir a Portugal y Gibraltar; posteriormente me cobraron 64 euros, o sea, 8 euros por cada día de alquiler del coche en lugar de por los tres días que estuvimos en Portugal. Un auténtico fraude.

Alquilamos en septiembre y fue fantástico, trato personal super amables todos, del coche que puedo decir? Fantastico, nos dieron una ford 9 plazas nueva ademas automatica, en septiembre repito otra vez, seguro que no bajará el listón. Solemos alquilar cada vez que vamos a España, lo único negativo es que solo estáis en Malaga.

En mi ya bastante larga vida, he alquilado muchos coches de diferentes compañías de alquiler. En MALAGACAR.COM, tuve con diferencia la mejor experiencia. Un precio competitivo, un coche a estrenar, así que kilometraje 0, y cuando volamos de vuelta antes de lo previsto, me devolvieron la misma cantidad por día -sin preguntar- en la misma cuenta con la que pagué. La devolución fue rápida e impecable, así como el traslado al aeropuerto. ¡¡¡Felicitaciones!!!

Una sorpresa muy agradable. ¡Muy eficiente, rápida recepción y devolución del coche! Servicio y coche impecables. Recomendable. Muy buena relación calidad-precio

El mejor alquiler de coches en Malaga con el que hemos tratado. Sin problemas.

Los he utilizado unas 30 veces y nunca me han defraudado.