MalagaCar.com reviews - Page 218

As previously used, we were very happy with the service we received. Very professional, and off back to airport at end of holiday. Will certainly use again. Thank you.

Last year we were very satisfied with the service. We booked with malagacar again this year because everything went so smoothly.

Excellent service and reasonable prices. Staff were very pleasant and will be hiring from you again as well as recommending to friends who also hire in Malaga. Thank you.

As like most people I found it a bit of a mine field renting a car out of Malaga airport, and went for malagacar.com after seeing a few positive reviews. I was glad I booked with them and had no issues at all. Below are a few pointers: - just before you leave the main terminal doors look for their rep (orange t-shirt), they will give you a numbered ticket, this is to secure your place in the queue waiting for the mini bus to take you to their office which is 2 mins ride. This is a new system, and a few people in the mini bus queue didnt have this ticket (like you might get queue for customer service at IKEA). They then had to go back to the terminal to get one. - the mini bus leaves 5 mins walk from the terminal exit. Turn right and follow the pathway through a tunnel, you will see other travellers going the same way. Malagacar.com is one of the last pick up points before you emerge from the tunnel. - queued for 15 mins, but dont worry too much because this is just saving you queuing in their office. Basically you have a queue a little bit so its either at the airport or at the office. - at 10am in early June I queued 5 mins in the office. - very quick turn around to get the car with no upselling (as I bought insurance in the UK to remove the excess). - they do half full to empty which is a bit of a con, but use the 'miles left' on the car computer to ensure you dont over fill. They charge you ~€28 for the 1/2 tank of fuel. - 13 days with 1/2 tank was £100 for Megane - not bad I reckon. - Car was pretty new with ~13k on the clock. - There were a few scratches and I got the rep to take photos and he uploaded them for reference to the booking. - On return they looked at the car for 10 seconds and said 'all is ok'; no paperwork was handed back which I thought a bit weird, but they said it wasn't needed. I asked a few other tourists and they didn't get paperwork neither. Anyway, been back a week and nothing surprising on my credit card. - everyone in the queue said this was a great company and they werent wrong. Would recommend and use again.

I rented a car in Malaga for 15 days, from June 1st to 15th and everything was perfect, no waiting, excellent treatment and no small print. 100% recommended, very happy, I will definitely repeat. Thanks for everything.

I booked with malagacar for the first time. Everything worked out great. The car was almost new and clean. When we returned it, we were even driven to the airport with the rental car. Therefore 5 stars. Gladly again!

Definitely the best option: no hidden charges, very nice employees, great comfort with transportation to the airport... a wonder.
In our case the car, a Kia Ceed, was a wonder, very comfortable, well equipped and with a very tight consumption (78€, more than 1000km).
100% recommended, without any complaints.

PS: The 800€ deposit for not paying the insurance has been blocked on the card for less than a week. Very happy.

Thank you for everything! We'll see you on our next trip!

The best car rental service we have ever used. It was so easy and when you are travelling with children, that's what you want . We will never use any other company now. Hired car plus baby seat from 4/6/16 to 11/6/16

Always a pleasurable, hassle-free experience renting from Malagacar.com. I won't use anyone else any more when I fly to Malaga. 4 or 5 rentals now....and counting...I'll be back!

Apart from minor defects, we were satisfied. The vehicle was not completely clean, but acceptable. The reception at the airport can be improved. The lady at the airport was not immediately recognizable because she did not hold up the malagacar.com sign. The description of the pickup location by the shuttle was in English and since the pickup location is unfortunately not marked, we initially stood around quite unsure whether we had understood the lady correctly and were in the right place. Only by asking another shuttle service that happened to stop did we have certainty. The shuttle driver was also not exactly friendly and drove quite recklessly. The handover of the vehicle was really very fast, but for us too fast, as they did not take the time to explain the vehicle to us briefly. If you have no experience with start/stop, cruise control, etc., you are initially quite clueless. Furthermore, the operation of many vehicles is different and a brief instruction would have been useful and would have left a good impression. My data also had to be recorded because the possibility of doing this in advance on the Internet unfortunately did not work due to technical problems with the site. The vehicle itself, a Renault Scenic, was good and brought us almost 4000 km reliably through Andalusia. Despite the criticized service, we would book again with malagacar.com because the price/performance ratio was right for us. If the service is improved, there will also be five stars next time.