At last we have found a car hire company at Malaga Airport which provides accurate information, is efficient and whose employees are particularly helpful. And courteous. This was our first experience with malagacar.com - we were attracted by the anti rip off fuel policy and the realistic rental costs. To better that was the exceptional standard of service we received.
This was demonstrated particularly when we returned the vehicle.........it was immediately checked and we were driven to the airport in that same vehicle ....no need to wait for transport, no need to transfer luggage....
just showing that the company cares for its customers. We'll certainly be back and we will also recommend malagacar.com to our contacts.
Just one suggestion. When we arrived through the sliding doors with our bags we could not locate the malagacar.com representative among the many others in that area. Eventually we ended up outside the other set of sliding doors and that caused us all sorts of problems! I managed to get back in!
I feel that one simple addition to your Collection at
Malaga Airport instructions could eliminate the problem we encountered. You will find one of our representatives WEARING AN ORANGE COLOURED SHIRT waiting with a malagacar.com sign.......
Sorry about that! I am a bit ancient. It had been a very early start from home and that slight inconvenience took on greater significance!
The main thing is to say THANKS to
malagacar.com for setting a standard that we feel will be hard to beat. CONGRATULATIONS.