MalagaCar.com reviews - Page 306

One of the best car rental companies with whom I have ever met. Standard meeting at the airport, transfer to the office, fast registration - is like at all. Prices really low, but in contrast to other low-cost companies cars here are not older than two years. I was given a year-old car in perfect condition. Many people talk about hidden fees. Here I didn't see them just what was stated when booking. Return of the car is very easy: representative of the company sit into your car and drive you to the airport. You are going to check in, the car drives off.
So... Fast, cheap, comfortable.

Great cars, great service!! (We would like a ticket system for the transfer bus in high seasons)
See you soon!
Best Regards

The fuel policy is very irritating. We pay for half a tank and may not use it all so in effect we are paying a premium for not putting many miles on the car! We used to use Auriga until they ceased trading and they had a full/full policy for regular customers - much fairer!! If you changed this you would get 5 stars.

Response from Malagacar.com
Dear Mr. Fayle,
Thanks for your email. If our policy is half/empty and not full/empty like others is because we understand not everybody drives many miles. I am checking the car you rented from us on August 30th and the car was driving 443 kilometres so I think you spend the fuel. I can see in the system you returned the car with no fuel as well.

For future, in case you return the car with half a tank of fuel, we will give you back the money paid for it.
Regards

I rented the car with Malagacar.com the first time. There was a fine servicing, I received the car in 10 minutes after arrival in office. The car Toyota Auris was almost new (run of 9250 km), in a fine technical condition. Many thanks to all personnel of company Malagacar.com

Excellent service and reasonably priced. Very convenient being right next to the airport and easy to find on our return much easier than having to find our way round the basement of the airport. On our return a driver got in our car and took us to the terminal. Will certainly use this company again
October 2012

Thanks for the great price with a nice Social Media discount and excellent service. Initially I was a little bit worried because the Seat Ibiza had a few dents which were not noted on the contract, but it was in excellent technical condition and clean on delivery. The return was quick and hassle free!

It would have been perfect if there would have been a gesture for returning the car again half full of fuel. (Refund, or voucher for future rental)

Conclusion: A great company, highly commendable, with no doubt would choose this company again in the future!

We have used Malagacar several times now and have always found the prices and the service good. One minor complaint though, getting on and off the transfer bus is difficult as the step is very high. I am average height and struggle; I am sure smaller passengers must find it very difficult. Otherwise good service.


Response from Malagacar.com
Dear Mrs. Harrop,
Thanks for your words. We have two kinds of shuttle buses and we are aware that in one of them the step is very high. A step will be put when the door is opened.
Regards

Used Malagarcar for quite some while now and never had a problem. Do agree that there is sometimes a 'free for all' for the bus and like your idea of a ticket system, that would ease frustrated customers.
But now I have the greatest test for you...from when I booked the price with 'Halloween' code is 61.07 euros cheaper than the original. Wonder what your reply will be to my separate email and what will do !!

Response from Malagacar.com
Dear Mr. Upton,
You are right, you never had a problem with us and you will never have a problem in the future or that’s what we like. For your booking you will have a special price. I have just sent you another email with the booking confirmation and the correct price.
Regards

We have been using car hire Companies at Malaga Airport for 12 years (Some good, some not so good and one terrible!). Have stuck with Malagacar.com for past few years as from our experience they seem to be the best. Just returned after 20 days hire and as usual great vehicle and service.

We have used Malagacar hire again this year for our two visits to the Costa de Sol. We started to use them about eight years ago and have to admit they are always helpful and their vehicles new and in good order. We shall continue to use them for our vehicle hire in the coming years.

Steve & Vikki Mullock