Have just returned from our summer holiday, Malagacar.com gave excellent service yet again from start to finish. Just booked for October with them again, Muchas Gracias.
De: Jana And Dave Hartland
Excellent service, we have used Malagacar twice in last 8 months and are booking again next few weeks and Dec. Vehicles are clean and reliable, staff always helpful and friendly.
De: David Simm
I had never used this company before - but what a breath of fresh air
from the moment i booked online - emailing - airport arrival - collecting car to handed it back
wont hesitate to book again
Lisa , Scotland
De: Lisa White
Dear Malaga Car Hire / Alberto
I have not long returned from my holiday in Costa Del Sol ;)
I wanted to email to thank all the staff at Malaga Car hire, your company gave a 100% service from booking online and the personal emails to help me - arriving at Malaga airport - at your office to handing back the car.
It was so stress free, i couldn't believe it....
I am about to book my flights for my next trip out, so will also be contacting you for another car hire booking ;)
the team should be proud of what they do and i will be recommending your business to all my friends and family and work associates that travel out to Costa Del Sol.
De: Lisa White
We rented three times a car at the airport with you. The cars are well maintained and clean. Billing is easy. The friendly employee who rented us the cars spoke German very well and we had a nice chat with him.
Also in 2013, we will definitely book again with Malagacar.
De: Karin U. Wolfgang Jacob
We rented a car for the first time with Malagacar.com and the service received quite surprised us. Absolutely everything was perfect. And to our surprise, the very friendly driver also spoke German. On the day of return they drove us in the same car to the airport and therefore we did not have to wait or transfer the luggage unnecessarily. We already know that next year we will rent again with Malagacar.com.
Thank you very much.
De: Jutta Neuschwander
I have nothing but praise for your company! This was our first experience with you and we had an excellent service throughout; friendly, efficient treatment straight through, from the initial online booking procedure, then from both the courtesy bus driver and the gentleman who dealt with us in the office and we received a car that was in perfect condition. We arrived in to an air conditioned office and were dealt with immediately and swiftly. On departure day, we were met at the door and driven to the airport in same car so no delays at all. I have used many car hire companies in the past but none have come close to the overall experience we had with Malagacar.com. We will most certainly be back!
De: Madeleine Lovett
I was lucky to find this company on the Internet. I was surprised with all the goodness declared, so I suspected there must be something wrong with it. There is nothing wrong!
1. Booking was easy, credit card data not required.
2. Finding a way from arrival zone at the airport was fast and convenient. Getting the car was very quick.
3. Extra driver is free, indeed! No extra fees on unneeded insurance options.
4. The car was relatively new and in a very good condition, clean.
5. Returning the car was extremely fast.
6. The shuttle to the departure zone was waiting for someone (something) about 15 min, and this was the only moment we didn't like. But it doesn't count.
Thank you, Malagacar.com! :-)
De: Serge Papkov
I wish all car hire businesses ran this smoothly. Collecting the car was fast and easy, the location at the airport is ideal, finding the office on our return, very easy; it's usually a worry when returning with time always in the back of your mind. We drove into the garage, one of the lads jumped into the car and dropped us at the terminal, about 2 mins away. Great service, will definitely use Malagacar.com again.
De: Gary Miller
We have been using Malagacar.com for the last few trips we have made to Spain, usually quite an easy straight forward process, but I will reiterate the comments about waiting and being unsure exactly where to wait! The last time we travelled in June 12 - we just joined a group of people waiting and sure enough eventually 2 buses turned up together. Maybe a sign showing where to wait would be helpful. But other than this service and prices very fair. Thanks will re-book with you in September.
Response from Malagacar.com:
Dear Mr. Kearns,
Thanks for your email. Our main concern is the customer service. You flight landed at 14:04 and you signed the VISA slip at 15:08 so this is not a long time waiting. The customers are picked up by our minibuses under the tunnel but the problem is not always possible stop at the same place. We have been speaking with “AENA” and police because we understand the inconvenient for our customers but they do nothing.
We are thinking to have a system with numbers like the supermarkets. Anyway We will do the best for you and all customers and friends.
Thanks for coming back again and, as usual, we will give you the best service and a really competitive price.
De: P. Kearns