Sir, thank you for refunding my deposit very promptly. I would like to thank your company for the fantastic service I received during my visit to Southern Spain. I have travelled to Malaga many times and used many car rental firms. Malagacar.com is by far the best rental company in that region. Great cars, friendly efficient staff, very competitive rates and a fair fuel policy (half tank out return near empty). I would gladly recommend this company to anyone coming to Malaga. This company will go far and I wish you every success in the future. Alan Ramsay (Scotland)
De: Alan Ramsay
I have used this company for the last couple of years as i find them a joy to deal with. The standard of cars is excellent, the staff more than helpful and waiting time acceptable. I have recommended them to others and all have come back singing their praises. Keep up the high standards and you will continue to have return customers.
De: Moya Mccaffrey
I rent only with this company. I have not been disappointed even once. Cars always well maintained. Nobody offers these prices.
Staff always friendly.
De: Lothar Huth
We have rented cars several times with malagacar.com, last time 3 cars in May / June for two weeks for a vacation of three families. We were very satisfied. Pick up at the airport with the luggage. Transfer to the office in about 3 minutes. In less than 15 minutes we were on our way. Practical information on additional insurance, nothing intrusive. Return of the cars and airport transfer in less than 5 minutes. Fuel billing absolutely correct.
When we return to Malaga, we will rent here again.
De: Dieter Lorch
Have used Malagacar.com for some time now and decided to try another Hire Company - straight back to Malagacar.com. They really are great with pleasant excellent service and good quality cars. Have recommended to numerous friends and family. All satisfied with service.
De: Rennie Robertson
We have used car hire in many different places, and have never found better value and service than at Malagacar.com. We are about to book with Malagacar.com for the fourth time. Why? Excellent prices, no queuing at the airport, swift transport to your car - no problem.
De: Chris Windows
Thank you very much for your quick help. I have checked my bank account and the deposit has been refunded to me.
I have used Malagacar.com very frequently and I will continue to do so as your service is very good and I have recommended you to my friends who wish to hire a car in Spain.
Once again, thank you for your prompt service.
De: Nicholas And Agneta Martin
The service we received from malagacar.com was excellent and I would highly recommend to other travellers. Easy pick up from the airport takes you to their rental location just two minutes away. A swift booking in process and we were in our car within 15 minutes. Hassle free, no push to upsell other insurance products and a clean and well maintained car. We paid (including fuel) £112 for a weeks hire of a Nissan Juke - excellent value and first rate service. We would use Malagacar.com again without hesitation.
De: Richard Peterson
Good morning, as nobody has answered my request to clarify the amount of my bill I try through this forum.
The service and everything else has been good.
But there is one problem: For a car with a tank half full, you have charged about 43 €. If I don´t return the car with the same amount of gasoline, you won´t return the 43 €, of course.
But my car had the tank ¾ full and you promised to deposit the money in my credit card.
Which unfortunately was not the case.
I had the car since Thursday, 5 pm to Sunday 8 pm, and I paid for it € 156.68, including GPS and insurance, thanks!
But I had counted about 110 € for these few days and not more than 150 €! Giving me a Volvo with USB connection for GPS, is not my fault, but why do I have to pay more for it (I had booked a small vehicle like VW Polo or similar).
I do not understand why you don´t want to explain the facts.
Greetings, I won´t book with you again.
Response from Malagacar.com
Thanks for your email. I am sorry not answer before as I made a mistake and selected your email as "read". You rented the car for 3 days and you left if half again so the amount of 42,28 € is refunded in your credit card.
J. Alberto Anglada
De: Alexander Aberl
I have rented cars in Spain for many years and know all the problems so I decided to try this company. What I found was very good. Picked up at the airport and driven the short distance to the officer despite that I had entered a 1 and no an I on my flight number. At the office no delay. I liked that all the costs were explained and each shown to me on the screen. The maximum extra insurance was right. The car I got was a citron C4, clean and fairly new. I had booked the car for 19 days but my wife took ill after 7 and I had to fly home to her. I expected the usual thanks but no refund but they did give me the difference. This was more than kind and there was no drama over it. I would and hope to use them again. With hire companies its all about staff and attitude. They were great, many thanks
De: John Parkes