Avis à propos de MalagaCar.com - Page 142

Hi,

Thank you for the nice x-mas card.

It has been a great pleasure to be your customer 2014, looking forward to continue the nice relationship also in 2015. Special big thanks for your flexibility and friendly customer service.

Merry Christmas and a very happy new year 2015.

Kindest regards

Tom

I have been travelling to the Costa del Sol for the past 17 years and have always been very critical of the car hire companies and in particular with their fuel policies. Then, two years ago, I started to use Malagacar, usually 4 - 5 times every year and I have been thoroughly satisfied with their service. Yes they charge you for half a tank of fuel but frequently, there is much more provided. And their cars are usually less than a year old. One time, we had to return a car which had developed a mechanical fault and we got the car back to their office where they replaced the car in 15 minutes with no questions and a nearly full tank of fuel.

A good company which I shall continue to use.

Regards,

Max Watts

Hired again late November early December. Terrific service as always. With superb prices. Merry Christmas to all of you at Malagacar. See you next year.

ordered car here 2 times. there was no problems. all is well. all quickly. thank you. again order a car here. Olesya, Kazan

Many Thanks, We were very happy with the car provided and the 1st class service from your company and staff, Happy Christmas to you all. Kindest Regards Colin Smith

What can I say great company best prices haven't been ripped of like many other car hire company's. Easy to deal with had the car two weeks and all that I needed to do to have the car longer was phone them and that was it got my deposit back one week later and no. Extra bits that other car hire company's. Add on. All the best and will use you again and will tell others thank you

I had my doubts when I hired the car.. but all my expectations were met.. I hired a car for 12 days…the car was practically new and clean. Perfect, thank you.

Booking Ref. 527440. You will be aware that I have used your company on several previous occasions and the service has always been very good. The pick up this time was even better as I was the only customer at the time and I was up and running within a few minutes. I had stated a return time of 09.00 but realized I would need to return the car at 07.30. I called your office to have confirmation that this would be OK and the lady I spoke to said "Yes, there is someone here from 5am". I returned to your depot at 07.40 when you were fully shuttered and I had to wait around 10 minutes for someone to arrive to take us to the airport. We had enough time, but it would be helpful for the future to clarify this situation. Regards Gareth Williams

I arrived with my family (2 small children) around 11:30 pm in Malaga. It took maximum 20 minutes from picking up the luggage until we sat in the car. Everything went very smooth.

Just one thing was not ok. I had booked the category Ibiza Diesel, paid an extra for that but they gave me a Corsa gasoline instead.

Nevertheless - generally recommendable.

The return was completely without problems and they took us in “our” car to the airport.

Maybe we´ll book again next year with Malagacar.com. Maybe Malagacar can fix the extra paid.

Response from Malagacar.com


Dear customer,

Thanks for your email which is really important for us. About the car’s category chosen I must tell you it is not DIESEL. We only guarantee a 1.4 L engine. In order to be sure you like a DIESEL car, you have to choose a group D2.

Regards,
J. Alberto Anglada

We rented a car for the 5th time with Malagacar. We were always very satisfied: Well-maintained cars, friendly service with pick up at Arrivals and transport back to Departures. We will be back in January!