For the third time now, we have used the services of Malagacar and have been very pleased. In the past we have recommended it to all our friends.
Your service is extraordinary in pleasing customers, getting us to the airport, etc. What impressed us most, however, on our last trip a month ago, was that, fully understanding we should leave the gas tank empty, we foolishly filled it up and left it with 3/4 full. To our surprise, we were refunded on our credit card for this gas, which in NO way was your obligation nor our understanding. Few companies now a days (especially in the U.S.) are so considerate of their customers.
As we are the first to complain when things go wrong, so are we the first to commend when something is done so admirably, without obligation. So count on us to use your company again and again and to recommend it to those who go to Malaga. Thank you so much.
De: Mary Ann Lizondo & Roger Gibson
Hi there, many thanks for your newsletter.
We used your company last year when we visited Malaga and we were absolutely delighted with your service, your staff are a credit to your company and the cars were fantastic too! We are off to Cyprus this year and have really struggled to find a company with the same high standards and great customer service as yours.
Alas we have failed miserably. Please please branch out into Cyprus they need you. Kind Regards
De: Yvonne Dixon
Having returned from 2 weeks holiday in Spain I would very much like to praise all your staff for the professional manner in which my family were treated.
I would certainly use your company again without question. The car was excellent, no problems what so ever.
Many thanks for your service
De: Mr & Mrs Cullen & Family
I would just like to thank you for your efficient and courteous service.
Your transfer vehicle was waiting for us at the airport and the journey to your premises took just 2 minutes. Our clean car was ready with 1/2 tank of petrol and the forms were completed quickly by your very polite employee.
We will definitely use malagacar again. Thank you.
De: Sam Timmins
Just a quick note to say that I thought your company is doing a very good job and offers a very good service. The staff where helpful and friendly and the cars we rented on behalf of my father and I where good value.
I will certainly recommend to my friends and family. I look forward to using Malagacar again in the future. Best regards
De: Luke Mooney
Many thanks for providing my password so quickly.
I use Malagacar.com for my frequent trips to Marbella and am always satisfied with the service, condition of the cars is excellent, the insurance cover is fully adequate and your website is very accessible and easy to follow. I recommend Malagacar.com to all my family and friends.
De: Patrick Keys
Dear Mr Anglada and Belen,
I would like to take this opportunity to thank-you very much for your assistance with our travel insurance claim. I forwarded the last letter you sent to us which confirmed that our hire car window was smashed. As a result the insurance company have now apologized and agreed finally to re-compensate us for some of our losses.
Many thanks for your patience and understanding. I will continue to recommend your company to friends and family and hope to see you again maybe later in the year. Kind regards,
De: Mrs Delia Hilton
We have just returned from Malaga where we hired a car from yourselves. I am just writing to say how pleased we were with your service. The whole process was excellent, easy to order and brilliant service throughout; we found the fuel policy just what we were looking for. Malaga Car Hire were very efficient, good cars and very polite. They transferred us to and from the airport very quickly, please pass on our thanks to them. We will most certainly be using you next time we travel to Spain and will be making recommendations wherever possible in fact I gave your name to a lady I sat with on the way home.
Very kind regards
De: Patricia Frisby
Thank you very much.
Everything was fine with the car, we are very happy with the service from Malagacar.
De: Sara & Phil
To whom it may concern at Malaga Car.
Thank you for your prompt and professional service. The representative my wife and I both spoke with was very helpful and nice to speak with. We look forward to picking up our rental car this Sunday.
De: Colin & Yolande Davies