I have used Malagacar.com many times, and it is always hassle free both when picking up and returning the vehichles. Shuttle to and from airport is very quick and frequent. No attempts to sell additional services and insurances. You get what you booked plus of course the fuel. Only one wish I have is that there would be a wider range of car makers. I always get a French car with very little room for long legs. Hence, only 4 stars.
De: Tove Malloy
Soumis le:
17/10/2018
First time we used you and it was easy, hassle free and quick. Everything we had arranged was available and you’re really good value. Only points which could help are providing driving directions to our resort and directions to return the car as this was our first visit to the area. That said we did manage fairly easily. We will definitely use you again, thanks.
De: Richard Staines
Soumis le:
14/10/2018
Good service, but no answer on e-mails about forgotten Belkin-loader and cable. That's why I give 4 stars instead of 5 stars.
Would recommend them !
De: Marnicq De Schrijver
Soumis le:
12/10/2018
Easy to use web site with clear detailed quotations for hire period.No confusion about deposits ,insurance excesses or full/empty fuel tanks.All very straight forward and quick
Courtesy bus available without any waiting and hire depot is only two minutes from arrival
Car was as described in new condition and clean and ready to go.
Overall a good experience and we havalready booked our next hire
De: C Struthers
Soumis le:
11/10/2018
We are regular clients of Malagacar.com which we have used for many years. The condition of the cars and the service we receive from the staff is excellent. Second to none! In the past, we have had no hesitation in recommending Malagacar.com to numerous people and we will continue to do so in the future.
De: Kenneth Edwards
Soumis le:
05/10/2018
Just completed another booking with you and everything was very satisfactory, efficient service at the office when collecting the car,the lady driver who took us back to the airport terminal was most courteous and helpful, a really excellent service at a very competitive price, will for sure book with you next time.
De: Geoffrey Charles Fowle
Soumis le:
05/10/2018
I hired a car twice with them. Both times , the car had a problem . The 1st time, the windows can't go down , i called them they asked me to drive there to get it fixed . They fixed it and couple days later same problem. I had to drive there again and they finally changed the car. The second time , same problem with the car. they give me another car. I had the second car for 1 month , i returned it , after 10 days i didn't have the deposit yet. When you call they claimed they release the deposit 7 days after you pick up the car. I don't know if i will get that 1100 euros back 1 day. as long as they might be cheaper than the other big companies, their professionalism is not commendable.
Reply by Malagacar.com
Dear Customer,
Thanks for contacting us. The first car was working properly. The window could not go down because it was locked (driver door button) so the system was not broken.
About the deposit, you are right so was not refunded by mistake. I have just done it.
Please accept our apologies.
Regards
J. Alberto Anglada
De: Marc-daniel Myrtil
Soumis le:
05/10/2018
Just returned from Estapona having once again rented our car from Malagacar. This is probably about the 14th time without any hassle or problems with this company. The cars are always first class and on many occasions we have had a nearly new car. This time we had a free upgrade .Thank you Malagacar. The staff are always friendly and efficient and would not hesitate to recommend this company to anyone. Our cars for our November and May holidays are already booked! The prices are always fair and reasonable.
De: Sean Dempsey
Soumis le:
04/10/2018
15-30/9 2018. 15 days for 116 Eur. What a bargain price. Half tank-half tank policy is great. A brand new 5 door Seat and an excellent service. No disguised surprise costs. The best was, I was going to pick up the second driver at Malaga Airport 2 days later. I could park the car at Malagacar, take the bus, wait at the airport 3 hours because of the delay. Got the bus back with my friend and pick up the car again. Parking costs very much at the Airport parking. No stress no worries. What a service. This was my 5th spotless experience with Malagacar.
De: Ahmet Aksel
Soumis le:
02/10/2018
Hi, we rented a car at malagacar.com and are very satisfied! So fast delivery of the car and friendly staff
De: G. Pikaar
Soumis le:
29/09/2018
