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Avis à propos de MalagaCar.com - Page 35

4.6 sur 5.0 basé sur 1665 commentaires.

I've been hiring cars for my holidays in the Costa Del Sol for the past 6 years. I've searched and searched and found plenty of what appear to be better deals that is until you read the small print. Exorbitant fuel prices, insurance excesses and roadside assitance charges for instance soon bang the price up. It's all up front with Malagacar. Last year I was given a virtually brand new Seat Ibiza. Previous vehicles have all been more than satisfactory. One year I did have to buy a litre of oil just to top the engine up after a particularly long motorway drive. I was reimbursed for the cost of the oil wihout hassle or question. I don't bother checking around anymore. In fact I'm just about to go straight to Malagacar to book another car for my holiday in June this year. Thank you.
De: Steven Paull
Soumis le: 11/02/2017
Note: (5 sur 5)
Have always treated me well.
De: Paul Williams
Soumis le: 08/02/2017
Note: (5 sur 5)
Excellent service. Used 4 times this year. Fast, efficient service, good rates and no waiting around in a dingy & hot basement for hours like at the airport.
De: Michael Omahony
Soumis le: 07/02/2017
Note: (5 sur 5)
No check-in, no check-out was done about the state of the car. The car was old and dirty. No signature at the restitution of the car.

Reply by Malagacar.com

Dear customer,
Thanks for contacting us. You chose the FULL PACK option so Priority Attention with quick delivery is guaranteed and this is what we did. We are sorry you were not happy with the car which will be checked.
Regards,
J. Alberto Anglada

 
De: Deschler Serge
Soumis le: 06/02/2017
Note: (1 sur 5)
For many years, we use Malagacar to rent a car. They are very correct, good service, never problems with a car, the picking up, etc . We can recommend this company, if you go for a rental car.
De: J. Van Den Berg
Soumis le: 01/02/2017
Note: (5 sur 5)
I use Malagacar on all my trips to Spain I think they are very helpful any problems get sorted the cars are of very good quaility would recommend to anyone wanting stress free carhire. I hire for long period so can only say how pleased I have been.
De: Mrs A Melia
Soumis le: 31/01/2017
Note: (5 sur 5)
Within one year I have rented car at MalagaCar three times and every time experienced serviceminded customer handling and competitive prices. I have recommended all of my friends to use MalagaCar whenever they are around.
De: Jørgen Omsted Smith
Soumis le: 30/01/2017
Note: (5 sur 5)
Great experience! We were greeted at the airport as agreed, and after a two-minute transfer we were at malagacar.com's offices. Fast service - and a super nice car! Hassle-free return of the vehicle. I can only recommend malagacar.com - also because of their very competitive prices.
De: Svend Ravn
Soumis le: 27/01/2017
Note: (5 sur 5)
Beware recent Price Rises long term rental Malaga Car. Have dealt with this company for a few years and have always found them good to deal with all round . Last booking was last September for 31 days at €10 per day. Car was Toyota Auris DIesel. This is high season 4 months ago . My next trip is planned for May 8th -Junne 21st 2017 which is midseaon according to the site for 45 days..The amount looked for is €17.98 per day , a whopping almost 80 per cent increase in a few months for rental in id season against high season. I have emailed malagacar about this but only received a two line response which did nothing to explIain, justify or compromise on this increase. So a word of warning if your thinking of booking for a longer term check out your prices

Reply by Malagacar.com

Dear customer

Your review and our answer will be publish as soon the Internet department can publish it.

We don't understand why the customers must be careful when the prices are shown online so we never lie and we never show NO REAL prices. If you got last year a better price that doesn't mean we have to give you the same daily price always. Now, if you like to get a special price because you have rented before, because you think the price can be negotiated or another reason is as easy as sending us an email and we will always try to help you but this is not the way as a review can be given in relation with the service, staff, car conditions...
Anyway I will study your case and, if we can, you will be helped. We always guarantee the best value but if you think you can get a better price (real price with no hidden extras) you are free to take it. I will be in contact with you by email in order to do the best for you (if is possible)

Regards
Alberto

UPDATE
Dear customer

I like to update the lines I sent you yesterday and I like to let you know that you can compare prices only when the group is the same so in August 2016 you ordered a group C1 and now you are trying to book a group D2.

Car group booked last year:

This is what you like now:


We cannot compare apples with pears.
Regards,
Alberto
 
De: John Mc Namara
Soumis le: 26/01/2017
Note: (5 sur 5)
This is the only rental car company I can trust. I have used them for many years. I have previously had problems with other companies, but never with Malagacar. Everything about their cars, prices, and service is excellent with my only possible negative comment being about the process and time taken collecting you from the airport. I think they are enforcing the numbered ticket system now, and that should make it better and avoid the free for all when the bus arrives.
De: Martin Read Henry
Soumis le: 17/01/2017
Note: (5 sur 5)

Adresse: Av. del Comandante García Morato, 34, 29004 Málaga.
Téléphone: +34 952 17 60 30. E-mail: info@malagacar.com.
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