Took Full package with half a tank of diesel (30 liters). Was told when collecting car that if I would return car with less than half tank would only need to pay difference based on current market diesel price of ~1 EUR per liter. I returned the car only using 15 Liters of Diesel so expected to get charged 15 Euros. I was actually charged 33 Euros! Which means they have either charged me for 33 liters or they charge 2.2 Euro per liter - more than double market rate. Unsatisfactory response from Malagacar.com - 'You booked FULL PACK you have to return with the same. That's why CHARGED TO IT.' Next time will choose a company that lives up to its promise.
Response from MalagaCar.com:
Dear Mr. Palmer, I can see in the system the car was returned with not fuel at all so you were charged for half a tank of fuel and not only 15 litres.
De: Keith Palmer
We have been using Malagacar for a number of years now for our bi-annualvisits to Spain.
Always found them to be competitive, friendly and professional.On one of my rentals the car window was smashed and the car was broken into, Malagacar dealt with this without any fuss and put my mind completely at rest.Without hesitation we will continue to use Malagacar and would recommend to friends.
De: Peter Hill
Rented again from malagacar.com between 19 March and 8 April. Always a good experience. This time no different: easy pick-up minibus from airport, efficient collection of car, away from Malaga in less than 30 minutes, then trouble-free driving in Toyota Auris for 3 weeks. Returned car with tank almost empty, and taken back to airport. malagacar.com is the most efficient and reasonable company I've ever dealt with over many years of hiring cars. Good cars, competitive rates and pleasant staff. We'll be back next year.
De: Alan Elsegood
We have used you for a number of times now and this time we came with friends picked up two cars with ease and dropped back with the same and collected promptly for a drop back to airport. Would recommend you to all our friends.
De: Debbie Scott
I have used malagacar.com for many years and have found them to be efficient and helpful gerard mc morrough
De: Gerard Mc Morrough
I have used Malagacar for many years and have never been disappointed by either the level of service or the price and cars provided.
I recommended them to family and friends and now both I and they look no further.
De: Terry Lieb
we where in spain during the problems in brussels,we had to stay longer and we went to the agencie,they made no problem the extend the hire off the car and also we payd the correct price very friendly as well the car was in good condition and very clean all ready made a new booking :)
Was recommended to Malagacar.com and have to say they are the best car hire company we have used at Malaga. Fast service and no attempt to sell you anything you don't want or need unlike all the others used
De: Dennis O'driscoll
I used Malagacar.com for the first time recently. Fast and efficient pick up from airport even though very busy Easter weekend. No long queues at the office. Friendly staff. Nice cars and no hidden costs so peace of mind. Will use again on my next visit to Malaga.
De: Lisa Fairhurst
jeg syntes at man fra start af skal gøre opmærksom på at det er meget vigtigt at man holder øje med sine ting for vi blev uden at vi opdagede det frastjålet vores taske med GPS,Ipad,nye briller plus diverse vigtige private ting. det ødelagde bestemt vores første indtryk af stedet Mallaga car og starten på vores ferie.Senere hørte vi om adskellige som havde fået frastjålet værdifulde ting samme sted. Vi ved alle det er eget ansvar men i al forviringen med at få en bil og kimme afsted så glemmer men et splitsekund at holde øje. Surt surt.Vi skal hjem nu og vi har været glad for at køre med bilen.Havde en god oplevelse på Estepona politistation.Selv om vi gerne havde været den foruden.
De: Kirsten Marie Andersson