Avis à propos de MalagaCar.com - Page 53

4.6 sur 5.0 basé sur 2258 commentaires.

We have been using Malaga Car hire for some years now and can unreservedly recommend them. Excellent company.
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Web: MalagaCar.com
Note: (5 sur 5)
Good day I am now at 16% discount. My first comment is that Malaga car has become so popular that getting from the airport to the office can take some time. On the 4th of September, there was almost a fight to get on the bus with people trying to push in. Fortunately I am almost two tall and was able to stop anyone pushing in. Some time ago Malaga car issued a ticket to you at the airport, that stopped any pushing in problems, why that method was stopped I do know. Then at the office a queue of 20 people. 4 people serving shortened the queue very quickly. My car a Megane showed a light on the dashboard that said Stop. I got the car back to my garage, a man from Malaga car car one hour and fifteen minutes later and exchanged my car for a BMV. It was a shame that I was going home the next day. A definite 5 stars to Malaga Cars. I will be taking my next car on the 11th November, will it be a BMW, somehow I doubt it a great company, long may it continue
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Web: MalagaCar.com
Note: (5 sur 5)
We have used Malagacar.com sixteen times over the past few years and it has always been a pleasure. Hassle free pickup and dropoff, courteous staff and great cars. We have recommended them to our friends and family and would have no hesitation in recommending them to everyone.
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Web: MalagaCar.com
Note: (5 sur 5)
1. I did not get the car what I wanted to hire, but got another one for doubled price. 2. I did not get the 1100 EUR deposit back despite of number of calls and emails. STAY AWAY FROM THIS COMPANY! UNPROFESSIONAL.

Reply from Malagacar.com:
Dear customer,
We are sorry you were not happy but
The booking was made with a basic price of 85,20 € and this is what you paid. If You are sure You booked for a cheaper price, please send us the email you must receive when the form is completed.
The amount of 1100 was not charged but blocked. That amount was unblocked a week ago.
 
Regards
J. Alberto Anglada
 
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Web: MalagaCar.com
Note: (1 sur 5)
Super service as always, collection and return procedures swift and fuss free. I do not hesitate to recommend your company, thank you. GS
De:
Soumis le:
Web: MalagaCar.com
Note: (5 sur 5)
My first time using Malagacar.com and not a problem. Would certainly use again.
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Soumis le:
Web: MalagaCar.com
Note: (5 sur 5)
Quelle désillusion pour ne pas dire arnaque... Après plusieurs années de location de véhicules chez Malagacar sans soucis.... On nous a forcé/obligé, cette année, à payer l'assurance complémentaire à presque 300 €. On nous a refusé le paiement de la caution avec nos 2 cartes Visa dont une Visa Premiers et une MasterCard sous prétexte que ce sont des cartes de débit et pas de crédit, incompréhensible, c'est bien la première fois qu'on nous sort une telle absurdité. Mais trop tard pour pouvoir se retourner et louer ailleurs, étant au pied du mur, nous nous sommes résigné à payer. Par contre pour payer la location et l'assurance complémentaire pas de problème comme par hasard... De plus à aucun moment il nous a été demandé de composé notre code pour les cartes. Nous tenons à rappeler que les années précédentes il n'y a jamais eu ce genre de problèmes et que les cartes Visa utilisées à l'époque étaient les mêmes. Concernant les voitures louées, l’accueil, la dépose du véhicule à toute heure, les transferts entre l'aéroport et Malagacar, nous n'avons jamais eu de soucis d'où la note montée à deux étoiles au lieu d'une. Mais ce dernier incident, 300€ de moins dans le budget vacances non prévu, nous fera surement louer ailleurs l'année prochaine. Damien Gonzalez / Maude Bertrand

Réponse de Malagacar.com
Cher client,
 Nous sommes désolés de ne pas avoir été satisfaits cette année de la location de la voiture mais, s'il vous plaît, étudiez la situation car elle n’est pas comme vous l’indiquez. Vous deviez accepter l’assurance à tout risque car vos cartes de débit / crédit n’avaient pas de fonds suffisants ou qu’elles bloquaient le montant à payer / déposer.
Par conséquent, nous avons prouvé que notre intention était de vous aider.
Salutations

J. Alberto Anglada




 
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Web: MalagaCar.com
Note: (2 sur 5)
Have been using Malaga car for over 7 years.only company I will use in Malaga.Excellent cars speedy pick up no and hidden costs.if your visiting the Costa del sol make sure you use this company
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Web: MalagaCar.com
Note: (5 sur 5)
Having used Malagarcar for the last 5 years, 3 or 4 times a year, we are returning yet again on 1st October - there is no-one to beat them on price, service, smiling and friendly staff and good clean quality cars - they always get it right
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Web: MalagaCar.com
Note: (5 sur 5)
This was my 5th time hiring a car at Malaga Airport and my fourth time with malagacar.com. This time I booked an automatic, a first for me. The transfer was efficient, I was taken immediately when I entered the office and within ten minutes I was brought my car. No hassle, no pressure selling of insurance and the comfort pack was excellent value. The car was simply superb and I drove more this year than ever before as a result. The return was straight forward with absolutely no fuss. Like my brother I tried goldcar last year and although the basic price was very low there are hidden costs no matter how thorough you think you are. I find malagacar.com completely trustworthy, reliable and the only company I will use in future. The experience helped to make my holiday fantastic. Thank you malagacar.com!!!
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Web: MalagaCar.com
Note: (5 sur 5)

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