Avis à propos de MalagaCar.com - Page 6

Why aren't all car hire companies like this? Very straightforward to deal with, no hidden extras, very efficient service at the airport - oh and the car was great too! No hesitation in recommending them.

J’ai loué une voiture au mois de février et rien à dire super professionnel, malheureusement le 10 juillet j’ai eu un débit sur ma carte bancaire de 40€, impossible d’avoir un numéro de téléphone, j’ai envoyé via leur site un message pour savoir à quoi correspond les 40€ et pas de nouvelles, dommage pour eux car je vais régulièrement à marbella, si pas de réponse je changerai d’entreprise

malagacar.com répond :
Chère Damiana,

Merci de nous avoir contacté. Nous vous avons envoyé un e-mail le 10 juillet et à nouveau le 14 juillet, car ce débit est dû au fait que nous avons reçu une amende de votre part. Veuillez vérifier votre dossier spam. Quoi qu'il en soit, nous vous enverrons à nouveau les e-mails.

Salutations

 

Dear Malagacar, Once again another booking secured with your company (1274951). We cannot wait for our holiday to start. In all our years with your company we have never ever been let down. Thank you for your professionalism and great service. Please feel free to offer me a free upgrade. Kind regards Sara Cooney

The five stars are for a lady whose name is Rosa. Her professionalism, as well as her human touch, go hand in hand. Number one professional in the whole world. She deserves to be so. She is helpful, and knows what she is doing let alone that she is willing to take the extra mile to help customers. Hooray for employees like her.

 Super 1ere expérience avec ce loueur. Véhicule impec, service rapide, prise en charge éclair, retour express. Le tout pour un prix ultra compétitif ! Et pas de vente forcée d’assurances complémentaires alors que vous pris la full cover. Exceptionnel ! Je reviendrai très certainement.

We hired a lovely car just over a week ago from Malagacar.com. A fantastic service from start to finish. Cannot fault this company as there was no hard sell on arrival to try and upsell their insurances or hidden charges etc, and checking the car back in again after was very straightforward. They just said bring it back with a full tank of fuel again which we did. You hear some horror stories about some of these car rental companies literally ripping people off left right and centre, but this is definitely not one of them. Would 100% use them again if I'm in Malaga. Many thanks to your great respectful team.

I've used Malagacar on numerous occasions and every time they never disappoint. Even if there is an issue, nothing is too much trouble and they just sort it for you. They're not the cheapest but they are the most reliable and you definitely get what you pay for. Will always use them in future.

recent rental 25/6 to 3/7. Assistance was superb, the car we were given was an upgrade but too big for me so kindly found me a Panda which he hurried through the process for me - sorry didn't get the name but Contract had Bilal on it. Also had to change the drop off time when our flight was cancelled and the chap on the phone was helpful and polite and patient with my poor Spanish. Will always use you guys for rentals from AGP

We hired a perfect car for eight days in the second week of June. Despite the large crowds at Malaga Airport, we were picked up within 45 minutes and at the Malagacar counter we got our rental car quickly. We drove many nice miles with it. Returning the car was totally easy peasy. Definitely recommendable, also considering the price. We will definitely come back here.

Excellent service so far