Avis à propos de MalagaCar.com - Page 75

nous étions très contents de notre séjours en Andalousie et de l'accueil chez Malaga car - leur véhicule était rayé et cabossé partout ce qu'on a signalé à la dame du bureau qui a noté tout sur le contrat et quand on a restitué le véhicule on nous a dit que tout était ok - la suite est moins agréable - nous avons rendu le véhicule à 13 h à 16 h on nous avait déjà imputé une réparation et maintenant il faut qu'on se bat pour récupérer notre caution - soyez très vigilant


Reply by MalagaCar.com:

Dear Gabriele,
 
Please accept our apologies. You are right and my colleague made a mistake because he didn’t check the system as the car was picked up by you with the damage. The amount of 526,35 € was refunded this morning at 11:49.


Again, please accept our apologies.
 
Regards,
J. Alberto Anglada

First time we have used Malagacar.com. We will definitely be using them again. We had the A1 package and can recommend this as we had no hassle picking up or dropping off. The depot is not on the airport but the shuttle bus was very good. Thank you to all your staff for making our holiday much better

Dear guys, I am interested in booking a car with you. Just let me know what is included in Additional insurance of 48€. I can't find any information on your website. Thanks!

Hello Laurentiu!
Please find attached the link to our terms & conditions
https://www.malagacar.com/uk/terms-and-conditions.html. The extra insurance covers damage to tyres, rims, hubcaps, side mirrors, windows, locks and the bottom of the vehicle.
Kind regards,
Malagacar.com
 

Hallo Ich habe am 15.01. Einen Wagen gebucht Buchungs Nr.870959 Zum Preis 389.69 € Wenn ich Heute Buche kostet er 366,23 € Wie kann das sein?? Kommen sie mir mit dem Preis entgegen? Mit freundlichen Grüßen h.kenkmann

Antwort von Malagacar.com
Hallo Herr Kenkmann!
 Unsere Preise variieren kontinuierlich je nach Nachfrage, daher können die Preise für einen gewissen Zeitraum auch sinken.
 
Bitte machen Sie eine neue Buchung online und nach Erhalt ihrer Buchungsbestätigung stornieren Sie die originale Buchung, indem Sie darauf antworten.
 
Mit freundlichen Grüßen!
Malagacar.com
 

Lovely company

Hi, Again we would like to rent a car with you in April from 17/04 till 27/04/2018. We have more trust in you than in other car rentals. Is it possible to have a discount on the car please?

Reply by Malagacar.com
Hello Julien! As our return customer please book always with your client menu to benefit from your increased discount of up to 20% (1- 5 rentals: 5%. 6 rentals: 6%... 20 rentals: 20%).
 
If you never have used it before, you can apply for your customer login at this link: http://www.malagacar.com/password_help.html

We also have a discount for liking us in Facebook.
Kind regards!

I have used Malagacar 3 times without any problems, the staff have always been polite, efficient & friendly. Well done Malagacar

Hi I priced a RenaultTraffic L9 seater from 01/08/2018 Malaga Airport till 06/08/2018 5days 307.50€ Can you let me know if this price is available still.

Reply from Malagacar.com
Hello Jenny! We have sent you an email with the quote, kind regards!
 

I did intend to leave this review when I hired in June 2017 but forgot (sorry!). I have just booked my car hire again for May 2018 and wanted to leave my review. I have used a few car hire firms in Malaga and my experience with Malagacar is by far the best. I like the clear information of the 3 options pricewise. I always err on the side of caution and booked the Full Pack. On arrival at the depot we were called by name to a newly opened desk and paid for the rental and were out within minutes. Excellent service. The car we were given had a fair few kms (around 50,000) on it and could have done with a good clean but it was reliable and got us where we needed to go. I would only hope for a newer car this year. Definitely recommended.

Before we discovered Malagacar we used several car hire companies at AGP and are in a good position to compare. The bus can be a slight hassle at the terminal and yes, you sometimes have to queue a bit but that happens downstairs in the airport building as well. We have never had anything but courteous service and have not even considered any other company for the last six or seven years. What is more is that they are prompt to reply and to react to requests - even when you have a 05H00 flight and have to hand your car in at 04H00 on a cold winter morning - all smiles. Thank you Malagacar staff