Avis à propos de MalagaCar.com - Page 80

4.6 sur 5.0 basé sur 2265 commentaires.

Wir haben vom 13.07.2017 bis 17.07.2017 einen Nissan Qashqai 4x2 (GRUPPE XC) gemietet. Dabei haben wir bewusst den Full-Pack Tarif (258,17 EUR) statt des Basis Tarifs (ca. 150 EUR) gewählt, weil wir die in Spanien üblichen Nachverhandlungen der Vermietstationen über vorher ungenannte Preisaufschläge vermeiden wollten. Ich hatte bewusst angegeben, dass ich den Wagen erst 8:00 Uhr benötige, da für eine Anmietung zwischen 23:00 Uhr und 8:00 Uhr eine EXTRAGEBÜHR von 35 EUR fällig wird. Die Ankunftszeit unseres Flugzeugs war für 7:25 Uhr terminiert. Die verbleibenden 35 Minuten bis 8:00 Uhr waren für das Abholen des Koffers, das Auffinden des Shuttle-Standes und eventuell eines Kaffee geplant. Nun meldete sich der eifrige Vermieter natürlich pflichtbewußt bereits 7:21 Uhr, wo wir denn blieben. Dieser Anruf und das angebliche Warten des Shuttles seit 7:20 Uhr wurde uns dann mit 35 EUR für Abholung vor 8:00 Uhr berechnet, obgleich unser Flug verspätet war und wir vor 8:00 Uhr keine Möglichkeit hatten, den Shuttle in Anspruch zu nehmen. Auf meinen Einwand, dass wir das Shuttle erst für 8:00 Uhr bestellt hatten, wurde entgegnet, dass der Aufschlag üblich wäre und es zähle, wann das Flugzeug angekündigt sei und nicht, wann ich kommen wolle. Genau wegen dieser Masche und dem damit verbundenen Stress aufgrund der unnötigen Diskussionen hatten wir den Full-Pack Tarif gewählt! Nachdem wir die ersten 15 Minuten unseres Urlaubs mit einer nervenden und sinnlose Diskussion in gebrochenem Englisch verschwendeten, wurde es dem Vermieter dann auch zu dumm und er bot uns im Gegenzug ein Upgrade auf einen Toyota RAV4 (GRUPPE XK) an. Um nicht noch mehr negative Eindrücke zu sammeln, willigten wir ein. Das Fahrzeug war in technisch und optisch in sehr gutem Zustand. Die Rückgabe war auch unproblematisch und schnell und der Shuttle auf dem Weg zum Flughafen war auch in Ordnung und zeitnah.

Antwort von Malagacar.com
Dear customer,
Thanks for your words and we hope you have enjoyed the holidays driving your brand new Toyota Rav4. About the out of hours charge don’t worry so this amount will be refunded.
Regards,
J. Alberto Anglada
 
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Web: MalagaCar.com
Note: (4 sur 5)
Ich habe jetzt zum 6.mal hier gebucht. Das klappte immer wunderbar und zuverlässig. Von der Abholung, bis zur Rückgabe. Immer wieder.
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Web: MalagaCar.com
Note: (5 sur 5)
I have been using HelleHollis for 15 years. Then I decided to try another company. I found that Malagacar has the best and fair information. No hidden costs. I tried it couple of times and very happy with almost everything. Another advantage is the price. Almost 40 % cheaper the HH. I am coming back soon.
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Web: MalagaCar.com
Note: (4 sur 5)
Brilliant service, would definitely use them again. Quick turn around, no hassle and friendly efficient team.
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Web: MalagaCar.com
Note: (5 sur 5)
For our most recent visit to Malaga (27/06/2017) we had booked a car in group D ("Renault Megane or Ford Focus"). Instead we were given a Fiat 500L and when we expressed surprise, we were told "this is a very nice car", so we accepted it. However, we found it to be very inferior to the Renault or the Ford models in this category: It was extremely noisy and underpowered, requiring frequent gear changing, especially when driving up the hills on the AP7 (where it was difficult to even reach 100km per hour). It is also difficult to park as rear visibility is poor and there are no "beepers" on the back bumper to warn you of obstacles. The interior is very basic and finally, the boot lid is difficult to open and close, (particularly if you measure 160cm tall, as I could not reach high enough to close it!). Please do not give us this model again!
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Web: MalagaCar.com
Note: (5 sur 5)
Once again another great experience using Malagacar. Great cars, price and service from their friendly staff. If you are looking for quality car hire in Malaga where you pay for exactly what you booked look no further. Thank you Malagacar see you soon.
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Web: MalagaCar.com
Note: (5 sur 5)
Very good car rental service. We book every year two times and never had problems. We keep coming back..in two weeks we are back again.
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Web: MalagaCar.com
Note: (5 sur 5)
Used Malagacar for many years,then went away thinking other operators were cheaper,as quoted by the airlines, but found this not the case.Malagacar don't push extras at you,so I think they are very good value.Ok it can be a bit of a hassle at the airport,but the ticket system is better,and seemed to be quite well monitored,so no queue jumping to get on the bus.It was very busy on Thursday and took about an hour frm start to finish. Staff all helpful and polite.I will keep using Malgacar.No need to look elsewhere.
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Web: MalagaCar.com
Note: (5 sur 5)
I would like to thank, all the staff at MalagaCar, for once again helping to make the start of our holiday a stress free experience.I previously lived in Marbella and return regulary, I have used many hire companies over the years but keep returning to MalagaCar for the last 6 years. All there staff, from airport reps, courtesy bus drivers to office staff are friendly, polite and welcoming with a smile. I will continue to use MalagaCar and recommend them to anyone who asks.There range of vehicles is first class, as is their prices I drive a fair bit on the Costa, including days to Gibraltar and other places, knowing that I have a reliable vehicle and support if needed only a phone call away. There staff do a fantastic job, dealing with many different nationalities, languages and expectations daily, all with a smile. After reading a few of the negative reviews, I would say either get a bus! or read your contract! MalagaCar 10/10 every time, thanks again for helping to make our time on the Costa more enjoyable.
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Web: MalagaCar.com
Note: (5 sur 5)
"I have been hiring cars almost every month from Malagacar for the last 14 years and I have never ever seen such a good and pleasant service, specially no rip off on re-fueling policy. We have tried other car rentals before and always had problems with them specially on the amount they charge. Hire from Malagacar.com NOT malagacar.es". Someone hit our rented car and we had the basic insurance, Malagacar.com replaced it and they chased the 3rd party insurance got them to pay for the damaged, WE DID NOT HAVE TO PAY FOR ANYTHING despite we had only the basic insurance 3rd party. EXCELLENT service and management of course the lady dealt with it Maria Jose. Can not fault these guys.
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Web: MalagaCar.com
Note: (5 sur 5)

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