First time users, we arrived at a busy time (Sat mid-day) and worried about arrival of the bus, then two arrived practically together. So understandably slight delay in collection but not a problem-service friendly and courteous shown to the car by the check in person.
We unfortunately slightly damaged the car, but this was no problem on return as it was covered under the standard cover. Return was great; they drove us to the airport in the same car as they weren't busy
Will use again
De: John Halton
I hesitate to submit this review, as the car I hired had to be towed away(!), but the way Malagacar handled the problem was absolutely fantastic. I telephoned and reported the engine was overheating and immediately was told that a tow truck would be sent to collect the car and that a taxi would be provided for me to return to Malaga and collect another car. All at Malagacar's cost obviously. Timings were arranged and everything went according to plan. Malagacar were superb at handling the problem (and the second car was perfect). No quibbles, no questions just prompt action to rectify the situation.
I have used Malagacar for several years now (as do my family and friends) when visiting our apartment and I shall continue to do so, in the good faith that if a problem arises, they sort it out quickly.
Another good thing, if they are no too busy, you get driven to the terminal in the car you hired - this has happened twice now and is a nice touch.
De: Philippa Jones
We have hired a car twice in 2014 and intend to hire again.
Their service and prices are the best around. They have a very fair and reasonable fuel policy (they supply half a tank and you return it empty) and their insurance charges are acceptable too.
Always an efficient and speedy pick up/drop off.
All-in-all the best there is!
De: Neil Arends
We have fresh and great experience with this hire. Ordering via internet was without any problems - all agreed was completely fulfilled. Picking up at the airport was accurate. Cars were in good condition at an excellent price. All service were without any unpleasant surprises. We were honoured to take advantage of Malagacar service. Thank you very much. Svatopluk
De: Svatopluk Benes
It was the first time we have rented a car in Malagacar.com because of the good reviews. Everything has been perfect. Friendly staff, great service, fast transaction. Everything worked perfectly, we will repeat!
De: Rainer Emming
I have no objections.
De: Artur Tokarski
Not only the best car rental in Spain but I would say anywhere that I have experienced. After having our rental car damaged in a carpark and 2 days later broken into by breaking a glass, it took one phone call and there was another car waiting for us. No hastle, no arguments but just pure good old fashioned QUALITY SERVICE.Thank you Malagacars.com for providing a five star service. We have already recommended you to many of our friends.
De: Mehregan Yazdani - Biouki
Thank you for all this information. I have been very impressed with your website and the ease of booking my car. I have booked with you in the past as have friends I have travelled with on some occasions. Well done.
James Holyfield MBE
De: James Holyfield
Malagacar had a good offer for me and has a good service in general. However what surprised me is the fact that there is no default signed disclaimer that dismissed me for extra charges after returning the car. We had to ask twice at the desk before they gave us. Despite that, next time I’ll rent here again!
De: Richard W
We have opted for Malagacar due to the many positive reviews and the good price and we have had a very good experience. The process was quick and without problems. They responded very quickly to our emails. The transfer from the airport to the office is less than 2 minutes. We had to wait about 15 minutes as there had arrived several clients and not all desks (maximum 6) were occupied. It was no problem. On the way back we were taken without delay to the airport. Perfect!
The car (Opel Corsa) was almost new (18.000km), very clean and in excellent conditions. Certainly the company wins something with the fuel policy as we do not leave the tank without gas, but this can be calculated in advance in the total price (with 8 litres of fuel remaining about 12 €). Customers who do not drive much certainly benefit from the half tank policy. The extra insurance for wheels, glass etc. is optional but not required; this time I it hired because I could not evaluate the conditions of Andalusian roads. Generally, the risk seems manageable, and maybe next time I´d do without. As in September we fly back to Malaga, we´ll rent again with Malagacar.
De: Bernd Bischof