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Avis à propos de MalagaCar.com - Page 94

4.6 sur 5.0 basé sur 1572 commentaires.

I have used this company for the past number of years after trying many others. This company came out no.1 in terms of everything and will be using this company many times again.
De: Brian Murphy
Soumis le: 17/12/2013
Note: (5 sur 5)
We enjoyed our last hire and look forward to the next one in the New Year. It is good to once again to deal with a decent car hire company who is not out to fiddle a rip-off. I will recommend you to all those I know who visit Malaga.
De: Peter & Deborah Cross
Soumis le: 17/12/2013
Note: (5 sur 5)
I have used your services for the first time and everything was very correct and without waiting time, the car was a fantastic Fiat Punto; the next time I visit, I´ll definitely repeat and the staff is 10 out of 10 (And Merry Christmas to everybody)
De: Jose Luis Ruiz
Soumis le: 09/12/2013
Note: (5 sur 5)
I can say that you won't find a better company to deal with in my opinion. We book every year and their half tank petrol saves money.
De: Murray
Soumis le: 06/12/2013
Note: (5 sur 5)
I can assure that Malagacar is one of the most reliable and cheap companies on the Costa del sol
De: Jose Luis Gomez
Soumis le: 06/12/2013
Note: (5 sur 5)
During our vacation in September we rented for the first time from Malagacar.com on recommendation. Outcome: All great! We are very happy with the service. Due to a flight early in the morning we had to return the car at 5 in the morning. The employee was at the door at 5 to 5 am. The 25 euro supplement for the return out of hours was also acceptable. The arrangement of gasoline is correct, returning the car as empty as possible. Unlike other providers they do not charge horrendous prices for the full tank. For the upcoming holidays in Malaga only this company! Thank you!
De: Herbert Ranter
Soumis le: 02/12/2013
Note: (5 sur 5)
We have rented in November for the third time with Malagacar.
1. We have always received an almost new and well maintained car.
2. Good service at the airport, they drove us back to the terminal in the rental car
3. Very cheap prices
Conclusion: Highly recommended, we are back in January.
De: Heinz Otto Schmitter
Soumis le: 28/11/2013
Note: (5 sur 5)
I must admit that as a frequent user of Malagacar I was very disappointed the last time that I used your services.
I was given a car that after driving some 100 kms found out that it had a problem with its central locking system.
After locking the car I found out that I was unable to gain access once again using the remote. So I then tried opening it with the cars actual key....this did not work either.
So I proceed by taxi to buy a replacement battery .....this did not solve the problem so I rang to you.

I was told that I should bring the car back to you and I would be given a replacement.
When I asked how I could access a locked car so as to be able to drive the 100km to you, I was told to use a key to the back hatch, climb through it a 'gain control' of the car again.

This I did...its not easy at 58 years old.

I then drove back to you with my 'damaged' vehicle.

On arrival I was told that the central locking malfunction was a common fault with this specific type of car, and that the reason the normal key did not work was due to so many people trying to break into it and thereby damaging the lock.
Access by your people to the car was gained by them kicking the sh*t out of the drivers door.(I do not think that if I would have used this method of access during my rental period you would have been happy with the result.
I was given a replacement vehicle, with what I would call a minimal compensation in petrol for my trip back to you, not to mention the time used.

To conclude I have always been more than happy with your service, which indeed I have also complemented you on (see earlier testimonials). But you must take the good the bad.
I will be arriving again soon and looking forward to your usual 5 star experience.


Response from Malagacar.com
Dear Mr. Brunton,

Thanks for your email. Your review is really appreciated by us and you can be assured that we are working hard to improve and offer the best service every day. For next the time, you will be as happy as before. I don’t know why you were told that the central locking malfunction is common fault with Fiat Panda car, as this is not correct. I will talk with the staff about this incident.

Regards,
Alberto
De: Adrian Brunton
Soumis le: 27/11/2013
Note: (2 sur 5)
Impeccable service at the airport, new car, great value for the money! Unbeatable!
De: Romina
Soumis le: 26/11/2013
Note: (5 sur 5)
Compliments for your service, prices and car.
Everything was perfect. We hired a car for 4 weeks. We did not have any problem at all. The shuttle service at the airport was perfect. Our car was a Fiat Punto. Almost brand new.
The pick up at the office was without any problems. The only thing we did not know, that we had to pay a deposit. But that was not a problem at all, when we delivered the car at Friday; the deposit was refunded the next day on our credit card.

I can recommend Malagacar.com. The best car hire we ever had at Malaga airport.
We will be glad to hire with you again.

Greet Wassenaar and Anton Bruin
The Netherlands
De: Grietje Wassenaar
Soumis le: 24/11/2013
Note: (5 sur 5)

Adresse: Av. del Comandante García Morato, 34, 29004 Málaga.
Téléphone: +34 952 17 60 30. E-mail: info@malagacar.com.
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