We got exactly the car that was promised over the Phone (Opel Zafira) and we drove without any problems for 11 days around Andalucia.
What definitely should be improved is the intake at the airport: It was busy and unfortunately there was only 1 Shuttle doing the pick-up service. We had 3 times another family or couple jumping in front of us when the shuttle returned claming they were the longest waiting family and the Malagacar driver didn't know what to do so we finally ended up waiting for 25 minutes for the 3rd shuttle. SIMPLE SOLUTION: Have your employee at the luggage exit gate distribute a number based on order of arrival at the moment he explains where to find the Shuttle stand. Takes no time and prevents a lot of 'fighting' when waiting for the Shuttle.
De: André Oomen
We have rented for the first time with Malagacar and were very pleased with the service and friendly staff. The car was clean and had a more than a half full tank. Returning the car at 5:30 am everything went very quickly and smoothly. Transfer to the airport immediately. It's just a shame they charge a deposit of the credit card of 200 €. See how long it to return it. We will rent again with Malagacar.
De: Roland Wünsche
Also to you a happy Christmas. So far we have always been very satisfied with your service; if something would not be ok we would communicate it. Thank you very much. Werner Giessmann from Germany. We have been with Malagacar almost eight years.
De: Werner Giessmann
Thank you for the nice x-mas card.
It has been a great pleasure to be your customer 2014, looking forward to continue the nice relationship also in 2015. Special big thanks for your flexibility and friendly customer service.
Merry Christmas and a very happy new year 2015.
De: Tom Uhlenius
I have been travelling to the Costa del Sol for the past 17 years and have always been very critical of the car hire companies and in particular with their fuel policies. Then, two years ago, I started to use Malagacar, usually 4 - 5 times every year and I have been thoroughly satisfied with their service. Yes they charge you for half a tank of fuel but frequently, there is much more provided. And their cars are usually less than a year old. One time, we had to return a car which had developed a mechanical fault and we got the car back to their office where they replaced the car in 15 minutes with no questions and a nearly full tank of fuel.
A good company which I shall continue to use.
De: Max Watts
Hired again late November early December. Terrific service as always. With superb prices. Merry Christmas to all of you at Malagacar. See you next year.
De: Brian Acton
ordered car here 2 times. there was no problems. all is well. all quickly. thank you. again order a car here. Olesya, Kazan
De: Olesya Markelova
Many Thanks, We were very happy with the car provided and the 1st class service from your company and staff, Happy Christmas to you all. Kindest Regards Colin Smith
De: Colin Smith
What can I say great company best prices haven't been ripped of like many other car hire company's. Easy to deal with had the car two weeks and all that I needed to do to have the car longer was phone them and that was it got my deposit back one week later and no. Extra bits that other car hire company's. Add on. All the best and will use you again and will tell others thank you
De: Robert Newman
I had my doubts when I hired the car.. but all my expectations were met.. I hired a car for 12 days…the car was practically new and clean. Perfect, thank you.
De: Fernando Urbano