At last we have found a car hire company at Malaga Airport which provides accurate information, is efficient and whose employees are particularly helpful. And courteous. This was our first experience with malagacar.com - we were attracted by the anti rip off fuel policy and the realistic rental costs. To better that was the exceptional standard of service we received.
This was demonstrated particularly when we returned the vehicle.........it was immediately checked and we were driven to the airport in that same vehicle ....no need to wait for transport, no need to transfer luggage....
just showing that the company cares for its customers. We'll certainly be back and we will also recommend malagacar.com to our contacts.
Just one suggestion. When we arrived through the sliding doors with our bags we could not locate the malagacar.com representative among the many others in that area. Eventually we ended up outside the other set of sliding doors and that caused us all sorts of problems! I managed to get back in!
I feel that one simple addition to your Collection at Malaga Airport instructions could eliminate the problem we encountered. You will find one of our representatives WEARING AN ORANGE COLOURED SHIRT waiting with a malagacar.com sign.......
Sorry about that! I am a bit ancient. It had been a very early start from home and that slight inconvenience took on greater significance!
The main thing is to say THANKS to malagacar.com for setting a standard that we feel will be hard to beat. CONGRATULATIONS.
От: Roy Jennings
Booked for the first time, six months in advance and did not know what I could expect. Result: All perfectly fine, new car, fast handling and perfect service. The contrast with previous car companies was huge! As supposed to be! From now: Always Malagacar.com and thanks again!
От: Luyten Jos
We have just returned from a 10 day holiday in Spain - we returned the car on the 20/06. We cannot fault Malagacar.com at all, from the moment we arrived at the airport it was clear to spot the rep who gave us clear instructions where to find the minibus. There was a slight delay in waiting for the minibus but then two came at once and it was easy to get on without people charging, or any concern that we wouldn?t get on together. When we arrived the staff were pleasant and we weren't forced to take the additional insurance. We paid a premium which has, as promised, been refunded back to us. We got given a 5-door Corsa with only 2000 km on the clock.
When we returned the car we took the minibus back. The turnaround was so quick, we cannot fault it.
Honestly, we couldn't have asked for much more.
От: Craig E
Perfect! With this word would suffice. However, I would like to write some words.
We have rented this year for the first time from Malagacar.com and are 100% satisfied. For a very accessible price, on arrival we were given an Opel Corsa with only 900 kilometres on the clock! The pick-up service was fast and without problems. The shuttle bus came a few minutes later and took us in about 2 minutes to the office of Malagacar.com. Actually we could also have come walking, as the office is situated nearby.
And also returning the car was completely without complications. The penultimate day of our holiday we had a puncture and hoped to find a spare tire in the car. The car had a spare tire in perfect condition and all necessary tools to change the tire! Soon we finished changing tires and we could continue our journey.
Having hired the additional insurance for wheels, glass and the underside of the car, the breakdown was of no cost for us and the return of the car took no more than 5 minutes!
Definitely, we will rent again next year with Malagacar.com!
Many greetings to the fantastic team.
От: Hans B
Just wanted to say thanks for recent car hire
Friendly and helpful staff
От: Stewart Risk
Before choosing a car rental company I read a lot of positive comments about Malagacar.com
Selection can be only one :) I was not disappointed :).
Everything went very smoothly, minimum formalities. The car was almost new, fully functional.
We recommend renting from Malagacar.com :)
Surely you will be satisfied!
От: Maciek Pomykala
I have booked Malagacar.com for the past two years and have found them excellent to deal with. They meet you at the airport and direct you to their waiting mini-bus and take you the five minutes to their offices, where you can collect your car and be on the way, and all whilst most other travellers are still at the airport queuing for a taxi! The cars are perfect, the prices are very reasonable, and the customer service is excellent. I needed to make two bookings last year, as friends were joining us for the second week, and there were a lot of queries back and forth concerning the second booking, and the staff were excellent and courteous in all their dealing with me. I would have no hesitation in recommending malagacar.com.
От: Mary White
I have used Malagacar.com four times and each time has been a pleasure. An impressively run outfit and always very cheap compared to all the rest.
The 5 stars is genuinely deserved.
От: Paul Jones
Really disappointed to have no one waiting at arrivals when we arrived and then after being directed to the bus stop by another car hire company was met by a representative who made us wait for another 15 minutes (meaning now an hour after landing) to collect other passengers. Hoping the actual at collection will be easier.
От: Polly Metcalfe
I have been hiring with MalagaCar.com for two years now and can confirm that the service is excellent!
This time round I had to reschedule my trip due to work circumstances. The booking was pushed back a week at no additional charge. This is a level of customer service one can only dream about.
I definitely recommend this company.
Адрес: Av. del Comandante García Morato, 34, 29004 Málaga.
Телефон: +34 952 17 60 30. Эл. адрес: email@example.com.
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