After reading the reviews on all car hire firms at Malaga Airport, I decided to book with malagacar.com. It worked very well. The person in the arrivals hall was a little difficult to find, perhaps she should have a larger and higher board. Once booked in the bus was there in 5 minutes. The check in, whilst not immedaite was very acceptable. As per the terms and conditions we were charged for 1/2 tank of petrol at a reasonable price for return empty. The Kia car was fine for 4 people and 4 small cases. On return a driver took us to the airport in our car. Overall a very good experience with no problems reported on other car hire firms
Re: French air controllers likely to strike 3, 4, 5 June I rang Malagacar on 31 May, they were very helpful. IF planes are delayed and arrive after midnight, Malagacar will keep their office open provided the flight number is known to them, and add a surcharge of €35. Their office is normally closed at midnight. Malagacar checks the flight status, that's how they know to keep open longer, in he small hours of the morning. They recommend to phone in if one is concerned.
Reply by Malagacar.com
We always check the flight numbers and wait for our clients, at any time of the day / night. Our office remains open until the last clients have arrived, whatever the time may be. For late night arrivals from 11 pm there is a surcharge of 35 €.
Thank you & have a good flight!
I have dealt with Malagcar.com three times and every time has been perfect. Their office is not in the underground floor of the terminal which is always full of people with long queues. It is just 300 metres away with a courtesy bus ride or you could walk if you wished. The service is absolutely excellent and the cars are perfect. On one occasion we needed 2 baby chairs and they had a large selection to choose and then they attached them immediately. I would never use anyone else.
Ich buche jetzt das erste mal online. Meine Tochter lebt in Andalusien und wir waren direkt am Schalter. Nun habe ich die Bestätigung bekommen, in der steht zwar der Vollkasko-Preis ohne Selbstbeteiligung. In der Bestätigung steht allerdings "mit SB". Wie kann dies geändert werden? Beste Grüsse
Response by Malagacar.com
Hallo Claudia! Für Änderungen in Ihrer Buchung wenden Sie sich bitte direkt an unsere Buchungsabteilung, indem Sie auf Ihre Buchungsbestätigung antworten.
Die Basisversicherung beinhaltet eine Selbstbeteiligung; dies kann geändert werden indem Sie die Extra Versicherung abschließen.
Mit freundlichen Grüßen!