Отзывы Malagacar.com - Page 50

Notre location à été un plaisir. Accueillis à la sortie de l'aéroport par un représentant de malagacars, nous avons été conduits dans les locaux. Accueil très chaleureux. La remise de La voiture à duré 5 mn et nous avons eu la surprise d'être surclassés. A la place d'une Mégane auto, nous avons eu un une mini countryman cooper auto toute neuve, 1000 km. Restitution encore plus rapide et dépôt devant le hall départ. Notre meilleur loueur de tous nos voyages. Ne pas hésiter

I got a parking ticket in February and paid this in full before leaving Spain being a responsible person for which I have a Bank receipt. I have had my account blocked as they said I still owed the parking fee. I went to the Police to see if I could sort this out and was helped by them and told that there is Nothing outstanding to be paid. I have forwarded all the relevant documents to Malagacar but they have been no help at all and have still blocked my account. They are a great Company when things are going well but their customer service is atrocious. No help. The Policeman even said that they are nit a good Company if they can’t even help when you have the proof that this is paid. Real shame as was happy before this!! Beware

Reply by Malagacar.com
Dear customer,
Maybe you paid a fine but you received 2 different fines.
Regards
J. Alberto Anglada
 

Hired a car this winter for 48 days and as usual picking the car up from the airport via their shuttle was smooth sailing. During the rental i had a small problem with the car which they replaced with a better car and no fuss or hassle. This is my third long term rental with Malagacar and each time I have been completely satisfied with their friendly service and ease when returning the car on completion of the rental. I WILL BE BACK!!!

Great new service - being picked up from Malaga Railway Station. In the past we have always got the Cercanias train to the airport and then the minibus to the office, but now with a minibus pickup at the Station it is even easier. First class service on arrival from Malagacar as usual.

Have used Malagacar 33 times to date and as long as their high standards and competitive pricing prevail I would not change supplier. Service includes prompt collection from the airport, no long queues to collect cars, cars are new / of high quality and finally car return / airport transfer is rapid. I have no hesitation in recommending Malagacar.com

I have rented cars from Malagacar.com many times. The pick up and hire process are smooth and straight forward. I have experienced a cracked windscreen on my last hire. The staff were extemely helpful and understanding. No worries. Thanks Malagacars.com.

Bei unserem letzten Aufenthalt hatten wir einen Reifenschaden durch eine ungesicherte Baustelle. Es wurden direkt Kosten in Höhe von 150€ belastet. Laut Geschäftsbedingungen sollten es nur 100€ sein. Auf unsere mail an Senior Alberto mit der Bitte um Rückerstattung erhalten wir einfach keine Antwort!??


Antwort von Malagacar.com
Es tut uns leid, dass Sie erst so spät eine Antwort von uns erhalten. Ihnen wurden bereits am 15. April 50€ rückerstattet.
Mit freundlichen Grüssen,
Malagacar.com
 

Watch out for......you ordered half a tank of fuel but we have filled it full.....in that case we will give you half a tank free.....then they deny it....and then charge it....

Reply by Malagacar.com
Dear customer,
You booked under half-empty fuel policy (Basic pack) so this is why you had to prepay the fuel.
 Regards
 J. Alberto Anglada
 

 I have rented for one or two weeks several times with Malaga Car after having rented at Malage with other companies. Malaga car is the best, very reliable company and good cars for a very competitive price especially the all inclusive rentals.

Une semaine pour une toyota aurus en full , 147 euros. 10 minutes pour prendre la voiture et 10 mn pour la rendre et navette pour l'aéroport. Super service, efficace et souriant.. Merci Malagacar