Отзывы Malagacar.com - Page 56

A first class experience. Short mini bus ride from the terminal to the office. We were on our way in ten minutes. Dropped the car off at the end of the holiday and a mini bus dropped us right outside departures. Will definitely use again.

Eigentlich seit Jahren zufrieden trotz kleinerer Mängel. Aber in diesem Jahr sehr lange Wartezeit weil Kunden davor ewige Diskussionen führten und nur zwei Mitarbeiter aktiv. Dann Auto ohne Kofferraumabdeckung, genommen. Aus Zeitmangel. Auch nach mehreren Anläufen IT Account nicht zum Funktionieren gebracht. Deshalb kann ich gebotene Rabatte nicht nutzen. Das geht noch besser.

Antwort Malagacar.com
Sehr geehrter Kunde, vielen Dank für Ihren Kommentar. Sie sind um 16:28 Uhr gelandet und um 17:22 Uhr haben Sie den Mietvertrag unterschrieben, damit wurden Sie etwa um 17:10 Uhr betreut. Wir werden überprüfen, was passiert ist, obwohl wir wissen, dass es keine lange Wartezeit war, wenn man bedenkt, wie viel Zeit man am Flughafen auf sein Gepäck gewartet hat.
 
Grüße,
Alberto

 

First class service, fast and friendly. Web pages and terms of renting are simple and easy to understand. Competitive pricing even with a full insurance package. Highly recommended.

Greatest car rental company in Malaga! Friendly and effective personal, new and clean cars. Recommend highly the full insurance package. No problems picking up and returning the car. Will absolute use Your company again :) 5 stars service.

Without Prejudice, I can honestly,100% honestly say that Malaga Car are easily the best company for Car Hire in Spain. I've tried them all..from Amigo to Goldcar and they have nothing on this Company. No rip offs, no crazy fees just a fabulous deal with excellent Customer Service. Hurry up and Open another Branch at Alicante Airport...please. Best wishes Ian.

I STILL HAVE NOT RECEIVED BACK MG DEPOSIT A MONTH LATER!! SOMEBODY NEEDS TO DEAL WITH THIS SITUATION! Terrible customer service.

 
Dear Mr. Williams,
The deposit was unlocked on February 26th.
Regards
J. Alberto Anglada
 

Have been using malagacar service for the first time, service is good, the car has been reliable, drop-off so quick and has been given a lift to terminal! The one thing I can't make clear so far, credit card deposit of 1200 Euro hasn't been unbloked for over 10 day and still remains unblocked.

Reply by Malagacar.com
Dear customer,
Thanks for your e-mail. After checking our bank records we can confirm your deposit has been already released, so if not yet, please keep cheking your credit card statement as the amount should be available very soon.

Kind regards!

 

Excellente compagnie, très sérieuse, pas d'arnaque (souvent le cas à Malaga Airport); accueil gentil pour le shuttle (3'), prise voiture rapide à l'agence sans insister pour suppléments , fuel =plein-à-plein,voiture propre et récente en parfait état, contrat clair et net, prix très raisonnables. Hautement recommandable, je les utilise depuis des années!

Having used Malaga Cars for many years and most probably four or five times a year I have never had anything to complain of. Excellent no fuss service good value. However disappointed 13/02/2019 to find unexplained €35 excess out of hours surcharge?

Reply by Malagacar.com
Dear Dennis, the late night surcharge applies from 11 pm onwards and you arrived at 11:36 pm.
Kind regards,
Malagacar.com

we hired 2 cars over 4 weeks and no problems with the changeover. The vehicles were clean and reliable. An excellent service as always by the staff in Malaga. Thank you. Will be booking again that's for sure.