Отзывы Malagacar.com - Page 70

Hi, we are going to book a car with you but are not sure how will we get to your office from the airport, didn´t find it enywhere. Are you located directly in the terminal or is there any shuttle going from the airport to the office? Thanks for the answer, Petra

Reply by Malagacar.com
Hello Petra!
Once passed through the security clearing there will be a member of our staff waiting for you and showing you the way to our Minibus which brings you to our office situated a couple of minutes down the road.
I attach also a link to Google Maps with the location of our office.
https://goo.gl/maps/BU7fP    
Kind regards!
 

Been booking with malagacar.com now for the last 10 years,on average 3 times a year sometimes 4 I am on holiday now and got one of your cars from 21st March until 31st March 2018 already booked for my next one on 15th April until 26th April, my only question is why I have not been able to get extra discount on my client menu. Regards

Reply by Malagacar.com
Hello Michael, we have sent your password to your email. Thank you for being our loyal customer.
Best regards!

Love malagacar been using them for over ten years never had one problem, I am now ready to book again but never had a discount now l am reading the reviews and find if you are on the client list or on your Facebook page I can get a discount but how do I get on client list Can you help

Reply by Malagacar.com
Dear customer,
Thanks for your email. Yes, there is a program with discounts for loyal customer. When You visit www.malagacar.com, You can find in the left menu:




Then you can get better prices.
 Regards,
J. Alberto Anglada
 

nous étions très contents de notre séjours en Andalousie et de l'accueil chez Malaga car - leur véhicule était rayé et cabossé partout ce qu'on a signalé à la dame du bureau qui a noté tout sur le contrat et quand on a restitué le véhicule on nous a dit que tout était ok - la suite est moins agréable - nous avons rendu le véhicule à 13 h à 16 h on nous avait déjà imputé une réparation et maintenant il faut qu'on se bat pour récupérer notre caution - soyez très vigilant


Reply by MalagaCar.com:

Dear Gabriele,
 
Please accept our apologies. You are right and my colleague made a mistake because he didn’t check the system as the car was picked up by you with the damage. The amount of 526,35 € was refunded this morning at 11:49.


Again, please accept our apologies.
 
Regards,
J. Alberto Anglada

First time we have used Malagacar.com. We will definitely be using them again. We had the A1 package and can recommend this as we had no hassle picking up or dropping off. The depot is not on the airport but the shuttle bus was very good. Thank you to all your staff for making our holiday much better

Dear guys, I am interested in booking a car with you. Just let me know what is included in Additional insurance of 48€. I can't find any information on your website. Thanks!

Hello Laurentiu!
Please find attached the link to our terms & conditions
https://www.malagacar.com/uk/terms-and-conditions.html. The extra insurance covers damage to tyres, rims, hubcaps, side mirrors, windows, locks and the bottom of the vehicle.
Kind regards,
Malagacar.com
 

Hallo Ich habe am 15.01. Einen Wagen gebucht Buchungs Nr.870959 Zum Preis 389.69 € Wenn ich Heute Buche kostet er 366,23 € Wie kann das sein?? Kommen sie mir mit dem Preis entgegen? Mit freundlichen Grüßen h.kenkmann

Antwort von Malagacar.com
Hallo Herr Kenkmann!
 Unsere Preise variieren kontinuierlich je nach Nachfrage, daher können die Preise für einen gewissen Zeitraum auch sinken.
 
Bitte machen Sie eine neue Buchung online und nach Erhalt ihrer Buchungsbestätigung stornieren Sie die originale Buchung, indem Sie darauf antworten.
 
Mit freundlichen Grüßen!
Malagacar.com
 

Lovely company

Hi, Again we would like to rent a car with you in April from 17/04 till 27/04/2018. We have more trust in you than in other car rentals. Is it possible to have a discount on the car please?

Reply by Malagacar.com
Hello Julien! As our return customer please book always with your client menu to benefit from your increased discount of up to 20% (1- 5 rentals: 5%. 6 rentals: 6%... 20 rentals: 20%).
 
If you never have used it before, you can apply for your customer login at this link: http://www.malagacar.com/password_help.html

We also have a discount for liking us in Facebook.
Kind regards!

I have used Malagacar 3 times without any problems, the staff have always been polite, efficient & friendly. Well done Malagacar