MalagaCar.com reviews - Page 102

We booked our car rental , we’re given a free upgrade on arrival, always book the full pack and it’s always hassle free when you return the car, this time we had to return the car a week early, unexpectedly we were told we would get a refund for the week not used, and true to their word two weeks later it was in our account that we payed the original contract on, would def recommend malagacar.com to anyone wishing to rent a car 5 stars from us .

Super super !!!!!!

Super super!!!!!!

The rental went very well, I have nothing to complain about regarding fuel, etc… The problem is that 6 months later they charged me €40 for a fine I had already paid to the municipal police (I sent them the police receipt) and since then no response to my messages and of course no refund. Be careful—if you have a problem, no one follows up your case.

I’ve used your company for nearly 20 years without a problem as we have a holiday home in Nerja but wish to complain as have asked several times for a refund on Agreement no 212140554 as we had to return home several days earlier then planned as unfortunately my father in law passed away the day after we got home but so far have had no refund on our credit card and no communication from you despite sending emails and submitting tickets. Could someone please help and let me know.

With so many positive reviews, there is sometimes a "negative outlier". Unfortunately, I was affected by this. When I booked online, I received the wrong data twice in the confirmation. Due to a large crowd (1/2 hour waiting time) and the corresponding hectic on a Saturday, no individual car handover took place: "The one in the back. 
The next day, on closer inspection, I discovered that I had received an accident car (!) with considerable damage. It was then exchanged for a car with a lower category. After the holiday, I discovered that the higher category had still been charged. I received no response to three letters. So I cannot give any "star" at all.

Absolutely uncomplicated, really perfekt. All nearly new clean cars. Top Organisation! Every time again.

This is the second time I've rented from Malagacar, it's great and I recommend it!!!!

Delighted and loyal to Malagacar! No unpleasant surprises, efficient and resolute. I always recommend you to my acquaintances.

It’s quite difficult to make a cancellation. Multiple emails sent and no reply. I hope that the last one gives me feedback. Thanks.