MalagaCar.com reviews - Page 101

4.5 out of 5.0 based on 3536 reviews.

The easiest car hire experience I’ve ever had, from booking the car online initially, the meet at the airport was great and the actual collection of the car was unbelievably easy and the return was exactly the same, would definitely use this company again in the future.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I have just returned home after a three week holiday with one of Malagacar.com’s cars, I can honestly say that after many years visiting Spain and using various rental companies from Malaga airport this one is by far the best. The car we had was almost new, we decided to opt for the full insurance package for peace of mind and even after adding the extra cost to the rental it was still a lot cheaper than any we have used before.
We pre-booked the car online and after arriving at the airport we were picked up in their minibus for the very short drive to their premises, upon arrival the whole procedure was very quick, we were in the car within minutes, all of the staff are very polite and chatty!
Dropping the car off was much the same, we chose the full to full fuel policy and after checking that we had re-fuelled we were shown to the minibus for our return to the airport, I didn’t even see anyone checking the condition of the car.
We have had some bad experiences with certain rental companies at the airport, but just wish we had know about these guys years ago. I do know that I will be using them in the future and look forward to our next holiday without the headache of wondering if we will be ripped off. Definitely a five star company!!!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Used this company 5 times a years for several years, always good service, cars pretty good and fair price. I would highly recommend compared with other car hire in this area
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Our car broke down in the evening and needed to be towed. Malagacar told us that they will send us a taxi to bring us home and one on the next morning to drive the 80km to the airport to pick up a new car. Bad enough, as this would have cost us half a day. In the morning (after two hours trying to reach them), they told us that we have only one taxi ride and that we would have to pay for the ride to the airport ourselves. The cars are not the newest, ok, but when they brake down, Malagacar let’s you hang in the dry. Very disappointing.
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)
I turned Ip to collect a car having booked through your company at least 20 times if not more over the years only to be told by rude staff that my booking was not confirmed although I had confirmation by email, only a few weeks before my wife hired a car and the clutch went but no replacement was given. I have now moved my business to next door at Niza cars who were excellent as you left me stranded. I will never use or recommend your company again You should be ashamed of the way your staff treat and speak to people.
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)
We have used Malagacar for many years, 3and 4 times a year, as do my son and daughter, never a problem, we always recommend to friend
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I had been using Goldcar for 10 years, I knew they were ruthless and had seen the insurance hard sell at the counter to countless people but I knew the routine. They hiked credit card cover from £2.5k to £7.5k if you refused their extortionate insurance effectively enforcing it to everyone but the VERY creditworthy. Then they refused to issue credits to travellers who had to cancel because of Lockdown 2. That was it for me. I switched to MalagaCar in 2020 and have used them on at least a dozen occasions since that time. Being offsite from the airport isn't the issue you think it's going to be with efficient minibus runs that take only a few minutes. They've never try any of the cheap grifts as Goldcar and other do, such as Full/Empty fuel policy where you're charged a huge sum for a full tank and on a car that will go 400 miles with it and have to bring it back empty on a 3 day hire. Staff are more often than not friendly and helpful and far better with English than I am at Spanish and tolerate my attempts to practise. Thouroughly recommended.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Fantastic customer service, quick pick up & drop off, lovely car, will use again in July & Septembe
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
They mislead people on the site: they give you a product at one price and then tell you that product isn’t available, so you have to rent a different product at a much higher price. Never rent from Málaga.car
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I have been renting with Malagacar for many years. Absolutely no problems. Prices and service unbeatable. The best car rental on the Costa del Sol.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

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