MalagaCar.com reviews - Page 109

4.6 out of 5.0 based on 2553 reviews.

Have hired cars from many times from Malaga car.com and have always found the them to be efficient and reliable
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Have used this comp. for the past 4years and had no problems until this June we booked VIP full package don't know why now we waited at least 20 mins to be seen then had to wait for the car which when it turned up looked like it had been on a rally NOT IMPRESSED will be looking for an alternative when we come back in oct.

Reply by Malagacar.com
Dear customer,
Thanks for your email. According to the system I can see that you arrived at the office during rush hour so that´s may be why you had to wait a little bit.
Regards
J. Alberto Anglada
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We booked a car for July/August and I had several questions, made changes to the booking and changed the vehicle. The contact with the Malagacar.com team was always quick, nice and to my complete satisfaction, I am confident that this will also be the case when picking up the vehicle! We are looking forward to our vacation with the rental car!

Best regards!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Can't fault MalagaCar.com at all. We would recommend this company to anyone who wants a reliable hire car with fantastic customer service for their holiday. We hired a car from MalagaCar.com earlier this year. We had problems with our airline and missed the connection from London to Malaga. We were supposed to collect the car early afternoon, and contacted the office to advise that we were still making our way but would be unsure what time we would arrive. They said that they would wait for us to arrive. Due to the route we had to take we did not arrive at MalagaCar.com until almost 11pm. There were two members of staff who waited for us. We were picked up at the airport and taken to the office. Our car was waiting for us on arrival and after a few minutes taking details etc. we were on our way. The staff at MalagaCar.com were very friendly, very courteous and extremely helpful. Their service was second to none. It was the first time that we had used MalagaCar.com to hire a car and we will not hesitate to use them again. We couldn't be more pleased with the service that we received from this company. Thank you.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Great service, would not go anywhere else.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
The representative was not easy to find in the airport and when we did find her we were given a number on a ticket. We reached the pick up point and the ticket was collected but not looked at so i cant see the point of that. Service and speed of the staff was excellent. Which is why we are using them again in august. Wonderful company
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Hello, I am going to rent a car from Malagacar in September. I wanted to ask how the process works at 11:00 PM. Is there someone personally on site? And how does communication work, in German? Best regards

Response from Málagacar.com
Hello Eva!
After security control, one of our employees wearing an orange t-shirt will be waiting for you and will show you the way to our minibus that will take you to our office located 2 minutes away.

Our office staff speaks English, some also speak German.

Here is a link to Google Maps with our location

https://goo.gl/maps/BU7fP

Sincerely,
Malagacar.com
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
In February and May, I rented a vehicle from you for a total of 6 weeks. I was very satisfied and everything went wonderfully from pickup to return. Keep it up.
W.Wagner
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Have hired cars from you for a number of years with excellent service and total satisfaction.However we hired a car which was group c from the 10th June until the 24th June only to find the air conditioning did not work properly as it just blew out warm air. It was hot and therefore very disappointing this time around

Reply by Malagacar.com

Dear customer

Thanks for your words. We are sorry the air conditioning was not working. Did not you call us? If a car is not working properly you can always change it and not wait when the rental period is finished.

Regards
Alberto
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We had a car from Malagacar for 7 weeks (for the 8th time), as always top service.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

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