MalagaCar.com reviews - Page 110

I have used malagacar on many occasions over the last 12 years with never any issues. However this trip when my car developed a fault (non serious and still driveable) I wrote to the company and it was resolved within 24 hours. Problems will always happen, especially with mechanical devices, and it is the measure of any Company to respond and remedy these issues. Malagacar were not found wanting on this occasion and I can only recommend them to anyone wanting a hire car in the Malaga area.. Steve Cartwright

Terrible experience with malaga car not returning my deposit of £1000 on my credit card. I have called 5 times and emailed 4 times and you confirmed nothing was wrong with the vehicle however you are still holding £1000 from my credit card after 20 days! Your administration or booking dept are not forthcoming in helping me and returning the funds which are mine to my account.
 
Reply by Malagacar.com
 
Dear customer, the deposit is automatically unblocked after 7 days and from there onwards it’s not in our hands. Please contact your bank.
Regards, Malagacar.com

After first difficulties, all problems were solved very quickly and professionally by the manager of the company. We were very happy that we chose Malaga Car. Overall, if we are ever going to Malaga again, we won't bother to contact Malaga car again ! Family Fojtík

I have used Malagacar for quite a few years now. Just returned home but I am returning to Spain next week. I will certainly booking another car with your company. Great company with helpful staff. Excellent service.

I have hired a car from Malagacar on over 35 occasions ,in a 15 year period, and find that they are friendly, reliable and most of all great value for money. I have over the years recommended the company to family and friends and they have enjoyed the same experience. I believe we as customers and regular visitors to the Costa del Sol are lucky to have such a reliable company to avail of and long may they continue.

During the last 10 years I hired a couple of times a car with Malagacar. Good service, and good cars. Last time very dissapointed , because the caution of euro 1.000 is after a month still on my creditcard. When something happens. with the company I lose my money, although the car is returned ok. This is not ok and not common with other carrentals I do in other places.

Reply by Malagacar.com
Hello Theo!
The deposit is only blocked on your credit card, not taken. The money is automatically unblocked after 9 days, so please check with your Bank.
Kind regards, Malagacar.com

I have been a customer for many years, every year I rent a car for a month or two, I have never had any problems, the cars are impeccable and very recent, it is always a pleasure to deal with them, I recommend them to everyone.

We booked a vw polo for a week and were upgraded to a badly scuffed Renault Megane. The boot area had a part missing which left rear electric cables exposed. The clip on the parcel shelf was broken so every time you opened the boot the shelf swung loose and had to be re attached. The car had defiantly not been cleaned, there were white pet hairs all over all of the seats and dashboard, the car smelt badly of pets when left locked up in the sun. Car was not checked mechanically, there was a bad rattle when accelerating and especially in third gear which had a very noisy change. I did try to bring this up with the poor employee who was taking delivery of four cars on his own at 5am in the morning, and we were concerned about getting to the airport. My mother has used this car company for years and is a loyal customer and I was very happy and been impressed with our previous experience. I hope the manager takes this review as constructive criticism and not negative, I will try the company again in 2018 to see if this was a one off experience.

A couple of months ago my friends and I rented a car from this company and everything was great. It is economical, they have good cars and the service is excellent. I would book with them again without hesitation.

Malaga car are in my opinion the best car hire firm on the costa del sol, i always go for the full pack option when hiring although it is more exspensive you are fully covered which means you do not have to worry whilst you are over there about yourself and other drivers damaging the vehicle,we once hired a car from malaga car and a lorry reversed into it while parked up in Gibraltar i did panic some what but because we were fully covered we just simply took it back to them and they replaced without any quibbles. Great service and very nice well maintained cars highly recommended. Hope this helps you with your thoughts on who to use . Steve