Took Full package with half a tank of diesel (30 liters). Was told when collecting car that if I would return car with less than half tank would only need to pay difference based on current market diesel price of ~1 EUR per liter. I returned the car only using 15 Liters of Diesel so expected to get charged 15 Euros. I was actually charged 33 Euros! Which means they have either charged me for 33 liters or they charge 2.2 Euro per liter - more than double market rate. Unsatisfactory response from Malagacar.com - 'You booked FULL PACK you have to return with the same. That's why CHARGED TO IT.' Next time will choose a company that lives up to its promise.
Response from MalagaCar.com:
Dear Mr. Palmer, I can see in the system the car was returned with not fuel at all so you were charged for half a tank of fuel and not only 15 litres.
From: Keith Palmer
Submitted:
15/04/2016
Web: MalagaCar.com
We have been using Malagacar for a number of years now for our bi-annualvisits to Spain. Always found them to be competitive, friendly and professional.On one of my rentals the car window was smashed and the car was broken into, Malagacar dealt with this without any fuss and put my mind completely at rest.Without hesitation we will continue to use Malagacar and would recommend to friends.
From: Peter Hill
Submitted:
14/04/2016
Web: MalagaCar.com
Rented again from malagacar.com between 19 March and 8 April. Always a good experience. This time no different: easy pick-up minibus from airport, efficient collection of car, away from Malaga in less than 30 minutes, then trouble-free driving in Toyota Auris for 3 weeks. Returned car with tank almost empty, and taken back to airport. malagacar.com is the most efficient and reasonable company I've ever dealt with over many years of hiring cars. Good cars, competitive rates and pleasant staff. We'll be back next year. Ala
From: Alan Elsegood
Submitted:
13/04/2016
Web: MalagaCar.com
We have used you for a number of times now and this time we came with friends picked up two cars with ease and dropped back with the same and collected promptly for a drop back to airport. Would recommend you to all our friends.
From: Debbie Scott
Submitted:
12/04/2016
Web: MalagaCar.com
I have used malagacar.com for many years and have found them to be efficient and helpful gerard mc morrough
From: Gerard Mc Morrough
Submitted:
12/04/2016
Web: MalagaCar.com
I have used Malagacar for many years and have never been disappointed by either the level of service or the price and cars provided. I recommended them to family and friends and now both I and they look no further.
From: Terry Lieb
Submitted:
08/04/2016
Web: MalagaCar.com
we where in spain during the problems in brussels,we had to stay longer and we went to the agencie,they made no problem the extend the hire off the car and also we payd the correct price very friendly as well the car was in good condition and very clean all ready made a new booking :)
From: Jonckheere
Submitted:
06/04/2016
Web: MalagaCar.com
After 19 days of having a Malagacar car, now back home, I can say that I am very happy with the service, everything was as described and there were no surprises or small print. Everything went perfectly, everyone was very friendly and super fast. We will rent from them again and of course recommend them to friends.
From: Luis Carlos Vazquez De La Torre
Submitted:
03/04/2016
Web: MalagaCar.com
Was recommended to Malagacar.com and have to say they are the best car hire company we have used at Malaga. Fast service and no attempt to sell you anything you don't want or need unlike all the others used
From: Dennis O'driscoll
Submitted:
03/04/2016
Web: MalagaCar.com
I used Malagacar.com for the first time recently. Fast and efficient pick up from airport even though very busy Easter weekend. No long queues at the office. Friendly staff. Nice cars and no hidden costs so peace of mind. Will use again on my next visit to Malaga.
From: Lisa Fairhurst
Submitted:
30/03/2016
Web: MalagaCar.com
