MalagaCar.com reviews - Page 124

We were very pleased with the car hire service you provided at Malagacar. We picked up from the station and that process was very quick, efficient and friendly - as was the return process. The car was just as we had expected, very clean and in excellent order. We would use malagacar again and have already recommended you to othe

I booked a car with Malagacar for 4 weeks in May. Everything worked out great. Car was fine, clean and well maintained. Pickup at the airport by bus without any problems, return also. Can only recommend Malagacar, as already booked for the 3rd time, this year with Complete Pack rate, thus best insured. Will continue to book my car with Malagacar.

After reading the reviews on all car hire firms at Malaga Airport, I decided to book with malagacar.com. It worked very well. The person in the arrivals hall was a little difficult to find, perhaps she should have a larger and higher board. Once booked in the bus was there in 5 minutes. The check in, whilst not immedaite was very acceptable. As per the terms and conditions we were charged for 1/2 tank of petrol at a reasonable price for return empty. The Kia car was fine for 4 people and 4 small cases. On return a driver took us to the airport in our car. Overall a very good experience with no problems reported on other car hire firm

Re: French air controllers likely to strike 3, 4, 5 June I rang Malagacar on 31 May, they were very helpful. IF planes are delayed and arrive after midnight, Malagacar will keep their office open provided the flight number is known to them, and add a surcharge of €35. Their office is normally closed at midnight. Malagacar checks the flight status, that's how they know to keep open longer, in he small hours of the morning. They recommend to phone in if one is concerned.
 
Reply by Malagacar.com
 
We always check the flight numbers and wait for our clients, at any time of the day / night. Our office remains open until the last clients have arrived, whatever the time may be. For late night arrivals from 11 pm there is a surcharge of 35 €.  
 
Thank you & have a good flight!
 
 

I have dealt with Malagcar.com three times and every time has been perfect. Their office is not in the underground floor of the terminal which is always full of people with long queues. It is just 300 metres away with a courtesy bus ride or you could walk if you wished. The service is absolutely excellent and the cars are perfect. On one occasion we needed 2 baby chairs and they had a large selection to choose and then they attached them immediately. I would never use anyone else.

QUICK AND EFFICIENT SERVICE WITH NO HIDDEN COSTS UNLIKE SOME OTHER HIRE CAR COMPANIES. WILL CERTAINLY USE AGAIN.

Have used about 12 times in 18 months. Overall an excellent service with friendly staff and competitive prices. The numbering system to board the bus is good but some drivers allow passengers to board out of turn which is frustrating.

I am booking online for the first time. My daughter lives in Andalusia and we were directly at the counter. Now I have received the confirmation, which does state the fully comprehensive price without excess. However, the confirmation states "with excess". How can this be changed? Best regards

Response by Malagacar.com

 

Hello Claudia! For changes in your booking, please contact our booking department directly by replying to your booking confirmation.

The basic insurance includes an excess; this can be changed by taking out the extra insurance.

Best regards!

You are the best so far, thank you for such good service.

Following recommendation - we have twice used Malagacar this year and both times you have exceeded expectations. Great service, great cars and would not hire from anywhere else.