MalagaCar.com reviews - Page 127

We rented a small car and were given a Fiat 500, which was fine for two people and luggage. The transport is very well organised, the minibus takes a short time and goes often between departures/entrances and the office. The car was not very clean when we rented it and did not have a parking disc, which you need to put in the car, when there is a parking with time limit. But we got organised and wrote down time papers and left them in the car in plain sight to avoid getting fines. What was very uncomfortable was that the engine has no power at all when there is only a small hill and the last thing was that the car had NO AIR. In spring, when the temperature reaches almost 30 degrees and more in Andalucí a, with the heat that makes thereí, in additioná s in a relatively new car (12,000 km) … unthinkable that does not have air conditioning. I didn't even ask on the day of pick-up, because I assumed it would have AC. We rented the car for 11 days and paid more than 400 Euros.

Price jumped 30% the moment I tried to book: Group SA 2/08/22 to 12/08/22 €544.30 Immediately went to €708.50 Took screenshots to prove it! When I called up to ask why as there were no changes to the policy, I was told... 'The price must have just changed that second' Okay...On a Saturday over Easter @ 4:23pm.

Really positive experience on both ends of the rental. Quick and efficient getting the car rented on arrival. My son thought he left his phone in the car after we returned it and the shuttle driver couldn’t have been more helpful, he drove him back to check and returned him to the airport. He went above and beyond to be helpful! Big thank you!

The car was fantastic, the attention of the staff both at the delivery and at the reception was correct. Waiting time for the free transfer to the airport was fine. The only negative thing is that I delivered the car with a fuller tank than I received and they refused to give me a credit note, it is difficult to calculate so accurately, but I still recommend them for the good service received.

First Class, excellent in all our 30+ bookings over many years BUT would like to request please the 'Comfort' option reinstated as basic 100km per day is not enough in lovely spain.

Have used MalagaCar many times and the service is always superb - no hassles, no hard sell, relaxed car return. Only negative is the time it takes to book in at the office. Great value, would highly recommend.

Renting a car has never been so easy as renting at Malagacar.com. I will never rent a car anywhere other than at Malagacar.com. I can highly recommend Malagacar.com

Already 7 times rented a (fantastic) car, always for a month. Already 3 times a parking fine received, in places where also park tens of (Spanish) cars ???? The reason is that the Spanish police only fines cars with stickers of the rental company. A scam.

Reaction from malagacar.com:

Dear customer, we are sorry that you think that the police only fines some people and not all of them. We believe that it is better if you park the vehicle in a proper place to avoid the fine. Best regards.

Not impressed by your customer service anymore. Why don't you reply to e-mails?

Please thank Emilio, I picked up the car on 4th April & he was exceptionally helpful. Yet again another stress free rental from Malagacar. Well done to everyone. Joseph M Campbell