MalagaCar.com reviews - Page 143

I've just returned from my annual holiday and for the 3rd time over the years I've chosen malagacar.com for hiring a car. Apart from the 'bun fight' at the airport when the shuttle bus arrived (even though we were given a numbered ticket in the arrivals hall, which wasn't checked by the driver)the process was smooth, and I particularly liked the returns policy where a driver drove us to the departures hall in the hire car, which saved us unloading the car & waiting for a shuttle bus. Flawless!! Thank you again malagacar.com, I will be booking with you next time.

The service provided by the staff was pleasant and correct. The only problem is that we asked for an Opel Corsa and were given a Fiat Punto. The difference in consumption is very high and we spent twice as much as with the Opel Corsa.
Add that the car's lighter did not work properly and burned the mobile charger and some other USB system. We had a puncture in Badajoz and they sent a tow truck to change the wheel and so on.

In summary, we are not happy with the rented car (we wanted the Corsa), small details of the car that annoy and its high consumption. Otherwise, very good.

always the best!!!!!

I do not use face book or anything else, I have had great service from you and the prices are competitive. I cannot comment and after collect service as I haven't need it. My only winge is how to get vouchers for loyalty

Rented for 49 days excellent price and fast hassle free pickup and return. Highly recommend this rental company we will be renting again soon.

I have booked with malagacar.com many occasions and have never had any issues. The fuel policy is very fair compared to other rental companies and the process is slick and efficient. I have booked with car hire companies within the terminal thinking it would be easier but it's not there are long delays and very stressful I would much rather get the mini bus for a couple of minutes to malagacar.com as the process is much more efficient and helpful. Dropping off the car is a dream so quick and hassle free. Really recommend this company you will always go back to them

I have used Malagacar since they took over their site from Crown Car hire over 15 years ago. They have consistently offered the best service and value for money whilst others have only tried to increase their costs through various methods like fuel prices etc. This is a professional and friendly service. I booked well in advance to find that the latest cost of the hire was now being advertised for less on their site. Without any fuss I received the lower quote. Well done again Malagacar and thankyou Arthur and Marlene Bake

Recommended to us by our friends. Very happy with their service last year. Cars clean too.

I have absolutely no Idea how this car rental service got such high marks! Our tire blew, spent nearly 2 hours on hold, after which I told the operator that they should probably send us help because we don't speak much Spanish and any actions that we undertake would void our additional insurance. Suffice to say I got an earful from the operator, who told me that their phone service always has a long waiting time and that I shouldn't be complaining. Waited for a long time for their help, thankfully a Spanish man stopped and had the necessary tools to change on to the spare tire, and told us that there is a local shop that will do it for relatively cheap, albeit at our own expense. Car was otherwise good, and for a low price, but after the customer service, I will definitely never use this company again. Think Twice.

I've phoned the UK number 10 times so far to try and ask if my kids must have a credit card to book with Malagacar. They are 26 and 24. Every time, except once, the phone just cuts off after a recorded message. The one time I managed to get through, the guy said phone back please and I got cut off anyway. Please, Malagacar, can yo answer your phone.