MalagaCar.com reviews - Page 191

Before we discovered Malagacar we used several car hire companies at AGP and are in a good position to compare. The bus can be a slight hassle at the terminal and yes, you sometimes have to queue a bit but that happens downstairs in the airport building as well. We have never had anything but courteous service and have not even considered any other company for the last six or seven years. What is more is that they are prompt to reply and to react to requests - even when you have a 05H00 flight and have to hand your car in at 04H00 on a cold winter morning - all smiles. Thank you Malagacar staff

Very friendly reception at the airport and at the central office. Fast and trouble-free processing and transfer of the vehicle. The car is in excellent condition. The return was also fast and without problems. Transfer is quick and smooth in both cases. The next booking has already been made. :-) So far the best landlord on site. Can only be recommended.

The best rental service in Costa Del Sol, Malaga. Very good support, always helpful and smiling.

I hired a car from MalagCar.com from 16/02/18 until 02/03/2018 paid £278 in total with VIP package and received a brand new Toyota Auris mint condition no deposit to pay, Me and my partner was picked up from the airport taken to the main Office 0.2km away from the airport. was driving away within 25 minutes now i have seen people complaining about this but they need to photocopy all ID take payment and so on. on return we dropped the car of at 06.00 was taken back to the airport and was on our way back to the Uk brilliant service and i will use every time going forward. Thank you MalagaCa

I highly recommend Malagacar for seamless service from pick up from airport to the friendly staff service at the checkin Office. Cars are in good condition and I have rented new cars in the past. Very good rental rates too! I have been using Málagacar for several rentals per year over the past 10 years and will continue to do so.

Very happy to use your service it usually works well. I Like then new bus system. A couple of improvements could be made to make you perfect VIP check in which we pay extra for, it needs improving as seem to have to queue as no vip dedicated desk - they are marked but everyone uses them ,15mins wait on last booking Car frequently has no water in screen washers, no boot shelf cover. Really needed for luggage and shopping protection, it stops car being broken into for goods, so in your interest too. Otherwise I like Malaga car Look forward to booking again soon and seeing the ☀️

I rented in October 2017 - everything went well until I noticed that I had been charged 2 times 30 euros in December?

Response from malagacar.com

Hello Nadine! Please send your request directly to Bookings at info@malagacar.com. Sincere greetings!

Boss car hire we have used them 19 times in 2 years always nice staff

I've used Malagacar for several years and always had very good service. When hiring a car you have to have trust in the hire company that the car's well maintained. We've been coming to Malaga area for a number of years and wouldn't go anywhere else.

I feel very deceived and frustrated at the same time. I bought my car at MalagaCar and asked if the floor mats that came with the car were the original brand ones, and they told me they were. I wasn’t completely convinced, but I thought they wouldn’t lie to me. Shortly after, I took my car to the official dealership and they told me those mats were not official. So I find it shameful that after spending so much money on a car, they would deceive me over something as trivial as floor mats. I will never buy here again, and I certainly won’t recommend it. So to everyone thinking of buying a car—check everything carefully, because they’ll try to trick you in any way they can. I think it’s disgraceful, and it’s a shame to see a so-called premium company act so poorly over something so minor.

Reply from Malagacar.com
Good afternoon

Please tell me the license plate number of the car you bought so we can look into what happened. Believe me, we would never try to deceive anyone—let alone over a set of floor mats.

Thank you
Alberto