MalagaCar.com reviews - Page 10

Fine car. Nice and very friendly employees -No waiting times Thank you very much!, that‘s one of the best customer service in my life!

Good company. Only pity that we were given a car whose tank was almost empty and that we did not get a chance to report this even when we returned it. The tank was almost full when we returned it. The oil level was also low, so we also fetched oil and filled it up.

Perfetto noleggiatore auto…. Il meglio!!
Perfect car hire.... The best!!!

What does you excess insurance cover. If someone damages the car- am I covered ? OR do I have to take out extra insurance ?

malagacar.com answer:

Dear Rowan,
 
Thanks for contacting us.
 
THE RENTAL PRICE INCLUDES
 
BASIC RATE INCLUDES
Partial Damage Cover and theft with excess (CDW) and occupants insurance.
Roadside Assistance with charge.
 
FULL PACK RATE INCLUDES
Fully 

Good morning, I am planning to rent a car for next March for almost a month. In the comments of the customer I can see some renarks about the "shuttle bus" therefore my question: Where is your desk to pick up the car? In the airport building or outside the building close to the airport (shuttlebus) Thanks for a short clarification. Franz Schröder

malagacar.com answer:

Dear Franz,
 
Thanks for contacting us.
 
DETAILS OF THE COLLECTION
Collection at Malaga Airport:
After collecting your luggage, please DO NOT GO DOWNSTAIRS to the car rental desks, but go out the sliding doors looking for the arrivals hall exit. Once outside the terminal:
Continue straight ahead until you reach the road.
Cross the pedestrian crossing.
Just to the left you will find the "Courtesy Bus" area where one of our representatives properly uniformed will be waiting for you holding a MalagaCar.com sign.

 
A Malagacar.com shuttle bus will be with you shortly to take you on the short, two minute, drive to our offices.
Please remember that we are "Malagacar.com", as there are some other companies that call themselves Malagacar, but this is not true.
It is very easy to recognize us as our logo can be found on the contracts, uniforms, car keys, mini bus, etc.
  
Regards

Pick-up and return was quick and very uncomplicated. Price - performance of the contract - all inclusive - fit very well. Satisfied all round - happy to return.

Hired a car for 8 days in Sep 22. Got a good price on a "full pack" package for a car. We arrived at the airport on an early Sunday flight hoping it would be less busy but not to be. The airport was very busy and the queue for the car hire was long. The queue was very well managed - despite some customers - and we only had to wait approx 20 minutes before our transit to the car hire office. We only waited 5 minutes and within 20 minutes were on our way in a nice Merc, upgrade from our booking at no extra cost. It was an automatic but very easy to use and a nice change from a manual gear. All the staff we met were great, polite, patient, helpful and good fun. The return was equally easy. Overall a great experience can highly recommend malagacar.com, will use again.

Hello everyone, I was in Malaga at the beginning of September 2022 and rented a car for seven days from MalagaCar. I was very satisfied with everything. Pre-ordered on the internet, everything was quick and uncomplicated for me when I picked up and returned the car on site. Gladly again!

Very friendly, smooth reception, everything well arranged in advance. On the road with the car within 10 minutes. No hidden charges, no credit card deductions. When the car was delivered, a quick fuel check and done. Transport to and from the airport also perfectly arranged. First-class recommendation!

I have absolutely no affiliation with Malagacar.com. So I truly hope you find this review useful. 1. Easy to book online. 2. From the airport to the office is less than 4 minutes (they pick you up) 3. The staff are super friendly and extremely nice. 4. The vehicles are in immaculate condition. In all honesty, I have tried 95 percent of car hire companies in Spain, Malagacar.com are by far the Best. Great value and no hidden charges. I highly recommend them. Ian