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We have tried to book a car online which went through all okay and website said we would be notified within 48 hours - 5 days later and three emails on and still no one has come back to us? Also tried to call the UK number featured on the website 0871 2844700 but this just rings and gets cut off? Hope all is okay there? We've used several times before with no issues!!

We have used Malagacar for more than 10 times and have been very satisfied. However the last two times we were told when returning the car that there were damages! I was very lucky to have taken photos of those damages at the pick up. After showing the pictures I didn't have to pay for any of the damages. Without my pictures I propably had to! Perhaps I'm unlucky, at least 10 times I have returned the cars without problems or questions, but lately, two times your guys have been more thoroughly. Is it a new harder policy? I will continue to use Malagacar, but recommend from your side, better documentation of existing damages when giving the car out.

We decided to try a new carhire company as we have had many difficulties with others we have used from Malaga airport. How different our experience was efficient and quick service, no hanging about waiting for transport to the airport. Well done malagacar. We are coming back in August with family members and will all be using your services

Just picked up another car from Malagacar.com. We've had over 15 Rentals now and never had a problem. I was the problem today. I arrived earlier than the Flight Code I used. I was already in Spain and was changing cars. The Staff were very helpful and despite my early arrival and change to my departure day, soon had a car ready for me. I was told what to write for next time I'm not flying in, will be doing that later this year. Great service as usual. I'd still thoroughly recommend your company to anyone reading this and trying to decide on a Car Rental Company.

Just a quick e-mail to thank you for the car we collected yesterday at Malaga Airport. The car is fantastic, I have been driving for 50 years and never had a new car to drive. The booking was done by IVAN who was very helpful and spoke good English. Many Thanks once again. Kind regards Bernard Talbot.

Dear Sir Still waiting for your offer. BR Jan -------- Ursprungligt meddelande -------- Ämne: Re: Review on MalagaCar.com Datum: 2018-05-22 16:49 Avsändare: jan@hdfab.net Mottagare: Jose Alberto Anglada Dear Sir Thanks for a your answer. We are comming the 7th of october and leave the 9th of december. Can you please quote size B and C. Best regards Jan Hübinette 2018-05-22 15:12 skrev Jose Alberto Anglada: Dear customer, Thanks for contacting us. The last email We can find with the email jan@hdfab.net was the booking made in November. The prices are calculated by the system and these can be different depends on availability, season and rental period. Please let me know the period when a car is needed and the kind of car you like and I will give You a quote. Regards J. Alberto Anglada

After having had poor to utterly bad experiences over the past 30 years with car hire companies in Spain, we decided, upon reading some of your reviews, to give you a try this year and were pleasantly surprised at your excellent level of customer service, and the efficiency of both your checking-in and drop-off procedures, despite the high numbers of other travellers using your service. We shall most certainly be using you on all our future visits to Spain. Thanks.

Hello Excellent service I recently had the experience of renting a car for the first time from Malagacar.com. From meeting the rep at the arrival exit, to the transfer to the pick up point - very smooth and quick. Completing the paperwork and collecting the car - excellent friendly and professional. Handing the car back at the end - again very good experience. On leaving the office, on the transfer bus, I realised that I had left something in the car. I mentioned this to the driver, and he immediately took me back to the depot, and waited for me while I found what I had left, and then took me back to the terminal. All within 15 minutes, and in plenty time to make my flight. I would highly recommend Malagacar.com for the excellent professional service. Thank you

Been using Malagacar for over 10 years now and in my opinion they have been the best car hire in malaga already used them twice already this year and was about to book again, "BUT" seems loyalty is no longer what they claim, i know i have over 20 completed bookings,but when i asked them when picking my car up was told i had only 14 completed bookings anyway when i logged in to my account to book again in August, guess what ?, they now say i have "one completed booking", oh and my last car i hired in April/May was battered and i mean battered lots of dents,wheels all curbed,rear lenses were cracked,and had not been cleaned ,hoping this is a one off, regarding there insurance,all i can say to people is take a years "CAR HIRE INSURANCE" out in the uk before you set off for around £30 per year.

Reply by Malagacar.com
Dear Mr. Owen,
Thanks for contacting us. I am checking the history and I can see you booked many times without to being logged in so this is why the system doesn’t recognise the total of bookings. I can see you have rented 10 times from us. Please try now using your login details we sent you. 
Regards,
J. Alberto Anglada

 

I've rented for the sixth time a car with this company and never had any problem. New cars, quick collection and great rates. They even gave me a few times a nice upgrade. I will definately keep using this company in the future, as I travel twice a year to Malaga.