I had chosen this company because I had read about the rental speed, instead when we arrived we waited an hour for the shuttle from the airport, Also no help during the enrolment and car pick-up phase
From: Elisabetta
Submitted:
03/09/2026
Web: MalagaCar.com
Rating: (2 out of 5)
On 26 June 2026, I reserved a car for the week 25.8-1.9 under the reservation number 1876817 for a very covenient price of 161 EUR, as this was a special offer advertised on your web page. Pickup-point your physical counter next to Malaga Airport. I received confirmation of my reservation via e-mail on the same day. On 25.8 i found out from your employee at the counter that my reservation had been cancelled "for some reasons". I argued with your staff that I never requested the cancellation of my reservation. I also never received any information of my reservation being cancelled ahead of my trip. On top, I was not offered any alternative solution: according you your staff all cars on-site were already taken. I had no other choice to book a car from NIZA cars (car rental next to your headquarters) for a total price of 322 EUR. I retain your company responsible for the financial and moral damages I incurred. Hopefully it is still possible to find an amicable solution, or i will resort to consumer protection. Best Regards Marco Pellicciari
From: Marco Pellicciari
Submitted:
02/09/2026
Web: MalagaCar.com
Rating: (1 out of 5)
I had to wait 1 hour 30 minutes in the queue outside Malaga airport to get the shuttle bus to the car rental, which was 5 minutes away. Just 2 buses were available in the peak period. The attendant was hidden behind a pillar with a sign in a trolly who shouted Malaga every now and then. Not a great start to my holiday….
From: Carl Redman
Submitted:
01/09/2026
Web: MalagaCar.com
Rating: (5 out of 5)
Good quality/ price, transparency and full coverage, efficient at check-in and check-out. But I think you could increase these points: every time I rent a car the windshield is really dirty and I have to clean it inside because you can't see nothing with the sun! And already 2 times i had a car with a tire without enough pressure, or loosing pressure, I had to stop in a gas station to fix it. Thanks, best regards Greg
From: Gregory Grenard
Submitted:
01/09/2026
Web: MalagaCar.com
Rating: (4 out of 5)
Renting a car at Malagacar works perfectly as always.
From: Michael Corazza
Submitted:
01/09/2026
Web: MalagaCar.com
Rating: (5 out of 5)
You give me a car with a nearly empty tank, I return it with more fuel, and then you charge me for fuel anyway. I send you proof and a photo, and I simply get no response. That’s what you call a "fuel rip-off."
From: Edwin Reitsma
Submitted:
31/08/2026
Web: MalagaCar.com
Rating: (1 out of 5)
We would never go anywhere else. These guys make car hire so easy, they can be trusted and are right by the airport.
From: Peter Deadman
Submitted:
31/08/2026
Web: MalagaCar.com
Rating: (5 out of 5)
★★★★★ Absolutely impressed! We rented a Ford Puma and were impressed from start to finish. Everything was incredibly professional and smooth, especially the digital communication and the clear information provided in advance. The pick-up and return were perfectly organised, and the staff were very friendly. We have rented cars from many companies, but we have never experienced anything this professional and hassle-free. Highly recommended – we will definitely use MalagaCar again!
From: Thomas Hofmann
Submitted:
31/08/2026
Web: MalagaCar.com
Rating: (5 out of 5)
Apparently from now on a pick-up location other than the airport is no longer possible. Otherwise great service.
From: Peter Verbiest
Submitted:
31/08/2026
Web: MalagaCar.com
Rating: (4 out of 5)
Hi over the years ago have hired cars of you and you have been brilliant, but I have tryed to hire a car, on a couple of actions you have let me down, very surprised